John Steven Peñaranda Email and Phone Number

- Assists in day-to-day operations of the brand through interacting with users and attending to their needs- Known to be one of the subject-matter expert of the team; making sure that all members' queries are attended- Processes payments related to airline bookings and ticketing- Tracks flights using calendar and weather to aid in forecasting for the users- Educates user about the services and products of the brands whenever possible

- Created media captions for social media posting- Spearheaded in transcribing videos to be attached as annotations on the YouTube channel of the creator- Designed simple marketing materials such as content cards to be posted on social media- Did basic marketing and competitor research for client analyzation.- Was in charge of optimizing content the client’s YouTube channel

- Communicating and interacting with users on daily basis- Processed payments and other billing activities- Assigned to be one of the people who maintains product retention

- Was assigned to be an instructor for young learners who aspire to learn the English Language- Created various learning materials and lesson plans before conducting a learning session