Séverine B. Email & Phone Number
Who is Séverine B.? Overview
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Séverine B. is listed as Account Manager at Onepilot, a with 277 employees, based in Greater Paris Metropolitan Region, France. AeroLeads shows a matched LinkedIn profile for Séverine B..
Séverine B. previously worked as User care expert at Alan and Customer Care Manager at Foodchéri. Séverine B. holds Product Designer from The Design Crew.
Email format at Onepilot
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About Séverine B.
🤩 I enjoyed a 5-year career in customer care services, in impactful startups such as FoodChéri and Alan. I am now excited to start a new path of my professional journey to combine the creative side of my university background and everything I learned in my jobs 👩🏼🎓After being graduated from Le Wagon’s Web-dev bootcamp 🥳 ; I realized I had a crush on Product design. I am very happy and grateful to have fulfilled The Design Crew product design bootcamp (and I loved it). I’m now focusing on improving my product design skills (in a perfect world, without forgetting my front-end skills) and use my former-career skills into a new position to create great user experiences. Feel free to reach out ! 🤓
Listed skills include Adobe Photoshop, Indesign, Microsoft Office, Microsoft Excel, and 8 others.
Séverine B.'s current company
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Séverine B. work experience
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User Care Expert
Gestion de projet et leadership : Lead d’équipe de 3 personnes, supervision des projets de service client, amélioration des outils et des processus pour une efficacité accrue.Spécialisation en support de gestion des claims auprès de nos membres : Expertise dans la gestion des claims, traitant des remboursements de soins pour lesquels il manque des informations (Sécu, autres assurances), assurant une résolution précise et efficace des sujets sensibles.Recrutement et développement d’équipe : Participation active au recrutement, formation et développement des compétences des nouveaux membres de l’équipe.
Customer Care Manager
Gestion d’équipe et coordination des opérations : Responsable opérationnelle, gestion d’une équipe de 5 personnes, organisation des plannings et suivi des performances via des KPIs.Optimisation des processus : Amélioration continue des outils et des processus pour accroître l'efficacité opérationnelle, incluant la mise en place de nouvelles stratégies et l'optimisation des workflows.Recrutement et formation : Supervision du recrutement et de la formation des nouveaux employés, assurant une intégration efficace et une montée en compétences rapide.Support client multicanal : Réponse et prise en charge des clients sur divers canaux (téléphone, email, chat), assurant une résolution rapide et satisfaisante des problèmes.
Assistante De Galerie
Montage d’expositions, relation aux artistes, communication, logistique, régie d’oeuvres, comptabilité, gestion quotidienne, médiation, accueil
Coordination De Projet Artistique
Coordination de projet artistique et logistique : "The Droplet" de Marcos Lutyens pour AD Intérieurs 2017 "L'art de la matière" à la Monnaie de Paris. Mécènes: The Harmonist et Lola Karimova-Tillyaeva
Assistante Éditoriale
Veille d'agenda culturel, ouverture de restaurants, rédactions d'articles
Assistant Logistic Manager
Assistante De Galerie
Séverine B. education
Product Designer
Le Wagon - Web Development Bootcamp, Web Development, Certification Rncp Niv. 6 "Concepteur Développeur D'Application Web"
Master'S Degree
Licence, Histoire De L'Art
Frequently asked questions about Séverine B.
Quick answers generated from the profile data available on this page.
What company does Séverine B. work for?
Séverine B. works for Onepilot.
What is Séverine B.'s role at Onepilot?
Séverine B. is listed as Account Manager at Onepilot.
Where is Séverine B. based?
Séverine B. is based in Greater Paris Metropolitan Region, France while working with Onepilot.
What companies has Séverine B. worked for?
Séverine B. has worked for Onepilot, Alan, Foodchéri, Galerie Alberta Pane, and Freelance.
How can I contact Séverine B.?
You can use AeroLeads to view verified contact signals for Séverine B. at Onepilot, including work email, phone, and LinkedIn data when available.
What schools did Séverine B. attend?
Séverine B. holds Product Designer from The Design Crew.
What skills is Séverine B. known for?
Séverine B. is listed with skills including Adobe Photoshop, Indesign, Microsoft Office, Microsoft Excel, Microsoft Word, Gestion De Projet, Adobe Creative Suite, and Anglais.
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