Séverine Béraud Email & Phone Number

Cergy, Île-De-France, France

Le Marigot, La Trinité, Martinique

French-Martinique

• Developed and implemented new compliance procedures to ensure timely and accurate reporting, reducing audit risk• Coached payroll and HR teams to improve team performance, resulting in increasing the accuracy of payroll processing and a reduction of errors• Developed and led a comprehensive training program for new hires• Implementation of a new payroll provider and T&A: collect of the requirements to parallel runs, testing, go-live and hyper care (From ADP Decidium and SVP to Silae) and T&A (Asys with So’Horsys)• Audited the payroll compliance and CBA analysis (Metallurgy, Automotive…)• Conducted thorough Gap analysis on existing payroll process, identified inefficiencies and implemented solutions resulting in a reduction in manual labor timeCOMPANIES:Cargotec - TIP Trailer - Immedis - Haleon

Bratislava

📝🗓In-house end to end Payroll with multiple CBA and legal entities (CORP, OPS). Steady increase in headcount (more than 9K employees).🔢🧮Manual calculations on current and previous months (shift change, salary increase, IJSS, sickness corrections,...)📉📈 Reconcile and report payroll tax (Retirement AGIRC-ARRCO, CPAM payment subrogation)👩🏾‍🏫🩺 Point of contact and trainer Sickness-related topics within Amazon and with third party French Social Security (CPAM)💻👩🏾‍💻Ability to work remotely with an intercultural team and successfully coordinate the Operations.🔎📊Root-cause analysis, troubleshoot and prevent potential payroll mass defects.💡⚙️Process improvement: analysis, pain points identification, mapping, automation proposal.💬👥Active communication with internal stakeholders (HR, HRS, Cash team, Accounting) and external partners or institutions (Tax office, Courts, CPAM).🙋🏾‍♀️📋Assist employees and stakeholders with their inquiries by respecting internal SLA📝🧩Create Standard Operating Procedure (SOP) for my team and stakeholders🔩⚙️Update setups for Payroll software (ADP)

Bratislava, Slovakia

Diversity and Inclusion group from recruitment to entertainment by way of acknowledging biases.

Bratislava, Slovakia

Bratislava, Bratislava Region, Slovak Republic

🗃🎯 Manage opened payables for targeted suppliers🔎🗓 Analyze/resolve issues related to products reception and on-time payments🚚🧾Investigate/resolve discrepancies related to shortage claims and invoicing methods (Paper, Invoicing interface, EDI)📉📈Reconcile accounts⚙️🧩Create a Standard Operating Procedure (SOP) for my team🇺🇸🇫🇷Translate Finance Operations communications and SOP from English to French

Bratislava, Bratislava Region, Slovak Republic

☎️📨Assist Amazon.fr vendors via phone and email with payment inquiries regarding accounts payable and receivable🔎✅ Analyze the compliance of suppliers documents (invoices, credit notes...)🔩🧾Educate suppliers on business agreements, terms and condition, payment terms.💸🗓Fix payment defects (invoice discrepancies, payment hold,...)🗣👥Communicate with internal stakeholders in order to deliver long term solutions🔐📊My key metrics as an associate included maintaining my AHT (Average Handle Time), PRR ( Positive Response Rate), FCR (First Contact Resolution), RR (Readiness Review), TTR (Total Time to Resolution)

Bratislava, Bratislava Region, Slovak Republic

☎️📨 Support Amazon.fr vendors via phone and email in both English and French as first point of contact🚛📋Provide support with Account Management, technical issues, Purchase Order Management, delivery issues, shipments, catalog update, promotions, marketing, on-boarding🧑🏾‍🏫 📑Educate vendors over Amazon policies, processes and standards⚙️🛠 Work on contacts from Vendors to trouble shoot and address queries on a day to day basis. 📊📈Maintain my key metrics AHT (Average Handle Time), PRR ( Positive Response Rate), FCR (First Contact Resolution), RR (Readiness Review), TTR (Total Time to Resolution)

Sofia

✅Solve and pre-empt customers’ queries by phone, e-mail, chat and social media;➡️Guide customers through Lebara process and website;🤝Welcome new colleagues;🙌🏾 Be Team Support.

Le Marigot, French-Martinique

👥☎️Receptionist📑🗃Administrative assistance👩🏾‍💼🗣Public speaking (up to 100 attendees)

Marigot

La Trinité

Réaliser des inventaires de nuits dans de grandes enseignes de sport, de prêt-à-porter, parfumerie, cosmétiques et dans la grande distribution.

Master 1, Science Politique

Spécialité ingénierie des politiques publiques

Licence, Sciences Humaines Et Sociales

Sociologie, politologie

Deug, Droit

Droit public, privé et européen

Baccalauréat, Général Série Economique Et Sociale

Education record