•Price Update Monitoring: Meticulously monitored current price updates by entering incoming stop-sale and pricing data into two separate systems simultaneously.•Data Entry: Carefully inputted factsheets and group sales prices into these systems to maintain up-to-date records and facilitate efficient sales processes.•Visual Content Management: Proficiently uploaded hotel photos and enhanced visual content to improve the customer experience, ensuring appealing presentations of accommodations.•Attention to Detail: Maintained a strong attention to detail and commitment to accuracy in all data management tasks, minimizing errors and optimizing workflow.

•Payment Terms Definition and Management: Carefully defined payment terms and added them to our systems, ensuring a seamless organization and presentation of contracts.•Hotel Contract Price Addition: Meticulously added hotel contract prices, maintaining a flow of accurate and up-to-date information.•Data Recording and Management: Diligently recorded contract prices received through the system, ensuring access to accurate and current data in our databases.•Reporting and Analysis: Prepared necessary reports on pricing and payment terms, providing timely information to relevant parties.•Communication and Collaboration: Maintained continuous communication with hotels to clarify contract terms and collaborated with team members to enhance the efficiency of processes.

•Tour Definition and Management: Meticulously defined domestic, international, and cruise tours within our system to ensure seamless organization and presentation of diverse travel experiences.•Real-time Pricing and Availability Updates: Maintained accurate pricing and tour availability through continuous system updates, enhancing the overall customer experience.•Content Creation and Presentation: Curated captivating visuals and engaging narratives for tour packages, contributing to operational efficiency and leaving lasting impressions on clients.•Client Relations and Engagement: Fostered meaningful connections with clients through compelling content, strengthening customer loyalty and reinforcing our brand’s presence.

•Managing Online and Offline Bookings: Efficiently processed both online and offline reservations to ensure accurate booking information and prompt service.•Coordinating with Sales Consultants: Collaborated closely with our sales consultants to manage their booking requests, confirming each reservation with precision and timeliness.•Data Entry and System Management: Entered reservation details meticulously into our agency systems, maintaining up-to-date records to support smooth operational workflows.•Communication with Hotel Partners: Acted as the main point of contact for partner hotels, ensuring all arrangements were confirmed and any special requests were accommodated.•Resolving Client Inquiries and Issues: Handled client inquiries with care, promptly addressing any issues to provide a positive booking experience.•Ensuring Booking Compliance: Verified that all reservations met the company’s standards and policies, maintaining compliance and safeguarding quality.•Reporting and Feedback: Provided regular updates and feedback to the management team, offering insights into booking trends and areas for improvement.