Technical lead responsible for managing technical work stream delivery for Salesforce automation project. Managed integration and conversion development processes in support of Salesforce CRM rollout. Functioned as a development lead for an offshore delivery team tasked with building out the technical components of the Salesforce automation solution. Helped define integration architecture strategy. Advised client on data conversion best practices for salesforce.com. Managed technical project… Show more Technical lead responsible for managing technical work stream delivery for Salesforce automation project. Managed integration and conversion development processes in support of Salesforce CRM rollout. Functioned as a development lead for an offshore delivery team tasked with building out the technical components of the Salesforce automation solution. Helped define integration architecture strategy. Advised client on data conversion best practices for salesforce.com. Managed technical project risks and issues. Developed environment and migration strategies. Developed real-time SOA based integrations between Salesforce and Siebel.Analyzed current business processes, conducted business process design sessions with senior management, and facilitated joint application design sessions with sales users to define specific requirements for the CRM initiative. Customized Salesforce to meet the needs of business partner individual lines of business to promote the quality of opportunity pipeline visibility as well as user adoption. Managed the CRM project plan and milestones, assisted in data cleanup efforts, developed integrations to internal systems, developed reports, workflow rules and custom buttons as well as conducted data environment deployments for Salesforce.Designed and developed integration solutions for real-time and batch processes. Batch process integrations were designed for the Informatica Cloud platform. Built Apex web services to enable real-time integrations. Show less