Technical Operations Manager and Lead IT for Prism Security, ASC Security & SOS Integrated.

•Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions•Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions•Continuously analyze current process, technologies, and vendors to identify areas of improvement•Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing… Show more •Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions•Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions•Continuously analyze current process, technologies, and vendors to identify areas of improvement•Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs•Train employees on both software and hardware, troubleshoot, and provide technical support when needed•Develop and execute disaster procedures, and maintain data backups•Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware•Own projects, solutions, and key responsibilities within a larger business initiative•Handle business-critical IT tasks and systems administration•Research and evaluate emerging technologies, hardware, and software•Track and maintain hardware and software inventory•Lead large IT projects, including the design and deployment of new IT systems and services•Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure•Help define IT infrastructure strategy, architecture, and processes•Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs•Assess vendors and develop test strategies for new hardware and software•Troubleshoot hardware and software issues related to internal IT•Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP) departments and companies Show less

Complete installation on site at residential and commercial locations.Interact with customers throughout the installation process to facilitate the result.Install everything from simpler security alarm systems to high-level security systems.Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools, and equipment.Install facial biomedical and fingerprint… Show more Complete installation on site at residential and commercial locations.Interact with customers throughout the installation process to facilitate the result.Install everything from simpler security alarm systems to high-level security systems.Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools, and equipment.Install facial biomedical and fingerprint security alarm systems for high security-need businesses.Inspect existing security systems for flaws and need of repairs.Complete installation of motion detector systems and sound alarm systems.Integrate install systems with access panels.Provide programming codes for clients to utilize phone apps for security breach notifications.Work with business owners to determine best placement for CCTV cameras.Install, configure, test, and provide training and maintenance on project components.Install components and wirings on Intrusion Detection System (IDS), Access Control Systems(ACS), and Closed-Circuit Televisions (CCTV)Configure security systems and related equipment.Perform troubleshooting of system failures program components and activation on site.Test all installations to ensure they work correctly.Give owners tutorials of how to utilize their systems.Install all fire alarm communication systems.Install cable TV systems in residential areas including Video, Internet, Phone and Home Security services and equipment.Install devices and related components to the fire alarm system being installed with a strong focus on exceptional quality and workmanship. Complete work orders, test, and maintenance reports Show less

• The NewCam Company in Iran providing services locally across Tehran and North of Iran, established in 2014, I have built a great depth of knowledge about CCTV, alarms and security and with our team holding over 4 years of experience within the security industry.• Created market and customer- specific marketing solutions for managed brands.• Developed methods to establish and clarify customer objectives.• Earned exceptional ratings and testimonials from clients on CCTV NGO in Iran… Show more • The NewCam Company in Iran providing services locally across Tehran and North of Iran, established in 2014, I have built a great depth of knowledge about CCTV, alarms and security and with our team holding over 4 years of experience within the security industry.• Created market and customer- specific marketing solutions for managed brands.• Developed methods to establish and clarify customer objectives.• Earned exceptional ratings and testimonials from clients on CCTV NGO in Iran and etet.ir• CCTV Bespoke Design & installation to any technical requirement• CCTV Remote Monitoring• CCTV Maintenance packages• Key Holding• I.T Network solutions• Experts in Wireless solutions for CCTV and Intruder Alarm Networks• Intruder Alarm Design and Installation• Intruder Alarm Monitoring• Access Control and Intercom Systems to suit any size of location• Warden Call and Telecare services• Door Automation Installation and servicing of all forms of automatic doors and closures Show less

• Monitored 21 company-wide trouble ticket queues.• Implemented and maintained firewalls, series switches, and security appliances.• install Security CCTV in 25 branches of Iranmehr Language Institute• Visually inspected temperature sensors to maintain the health of servers and network devices.• Reviewed logs for all networking devices for unresolved abnormalities and problems.• Troubleshoot and maintained all networking devices and infrastructure across the enterprise… Show more • Monitored 21 company-wide trouble ticket queues.• Implemented and maintained firewalls, series switches, and security appliances.• install Security CCTV in 25 branches of Iranmehr Language Institute• Visually inspected temperature sensors to maintain the health of servers and network devices.• Reviewed logs for all networking devices for unresolved abnormalities and problems.• Troubleshoot and maintained all networking devices and infrastructure across the enterprise including switches, routers, and firewalls.• Tested and evaluated Local Learning Test software to improve performance and usability.• Upgraded and expanded network systems and their components.• Designed and implemented networks in collaboration with project engineers.• Managed the development, deployment, and training of the RTS system and the internal systems suite.• Built server systems and installed into racks.• Defined security requirements for computer systems, including mainframe, workstations and personal computers.• Incorporated feedback and recommendations from other staff members when modifying the software. Show less

• IT Specialist• Maintained wired and wireless devices to ensure constant internal and external network connectivity• Assisted team members with technical issues by implementing processes to diagnose troubleshoot, and resolve problems• Utilized anti-virus and performance optimizing software on desktop and laptop systems for maximum performance