I am a customer service consultant who is passionate about helping organisations develop an excellent customer service culture which leads to customer retention and loyalty and consequently, growth in revenue.I achieve this through the following;- General staff training (Physically and remotely)- Consulting sessionsIn these training and consulting sessions, I answer basic customer service questions and equip you to;- Resolve customer complaints quickly- Put your customers first before your revenue- Value your internal customers (employees)- Carryout seamless and effective on-boarding training- Build a healthy and happy work environment.I am open to answer your questions and open to helping your business build an excellent service culture that will keep your customers loyal to you.I am also open to working full-time with organisations (remote and onsite jobs) whose vision of growth and inclusiveness aligns with mine.