Seynabou Fall, Mba Email & Phone Number

Atlanta - GA

Provides assistance to frontline Res Specialists and ACS Employees with fares, ticketing and manual reissues using Axis and Deltaterm Systems.Handles domestic electronic ticket refund requests and assists SkyTeam partners with a variety of questions from seat assignments to ticketing and fares. Supports travel agents by pricing PNRs received on queue.

Atlanta - GA

Connect with customers via phone and create memorable experience where customers know they have been heard and understood and feel valued. Sell a range of travel related services, including car rental, hotel, and credit card vendor partner products, and actively search for solutions to problems. Demonstrate strong verbal and written communication skills, a.

RTP, NC

Generate legal Documents in Originations tool based on what customers want to lease (Cisco Hardware, Software and Services)Make sure that all legal documents are signed properly as required by Cisco CapitalAssist customers and partners in choosing the best leasing option (FPO and FMV), and coordinate with the financial solution manager and funding team to.

RTP, NC

Delivered a Live Customer TSOM kickoff that includes introduction to the service and description of Service Request opening and escalation processes.Provided Service Request and RMA monitoring support every Business Day for Severity 1 and 2 incidents and every two Business Days for Severity 3 and 4 incidents.Coordinated with the technical and the account.

Morisville, NC

Assisted US and French-speaking Canadian Business Partners via telephone, email and chat with any issues regarding account on average 70 calls and 100 emails per week.Provided problem resolution for billing adjustments, return exceptions, order issues, and guideand advised partners on programs, products, and resources.Investigated on return authorization.

New York City

Advised management on cash flow and tracked cash-in and cash-out processes Managed Accounts Receivables and Payables by reviewing receipts and invoices while processing payments in a timely mannerPerformed cost analysis, procurement of goods and inventory control Created Profit and Loss Statement that served as a report to summarize income expenses and.

Master Of Business Administration (M.B.A.), Business/Finance, 4.0

Study Business Operations Management and Finance

Bachelor'S Degree, Business Administration, Management And Operations, 3.8

Associate’S Degree, Computer Sciences, 3.5