Sezanne Brear Email & Phone Number

• Make outbound phone calls to members of the public who have had close contact with Covid-19• Utilise strong communication skills to inform individuals of guidelines to follow, such as self-isolation, whilst collecting all required information for PHE

Chippenham, England, United Kingdom

• Create, develop and finalise a furniture and finishes schedule for both new and existing clients.• Put together detailed, professional quotes and proposals for existing clients and for large tenders. • Develop furniture settings and solutions whilst identifying suitable manufacturers and products.• Deliver cost certainty, managing costings and measurements for projects.• Process purchase orders, ensuring accurate and timely completion of relevant administration.• Liaise… Show more • Create, develop and finalise a furniture and finishes schedule for both new and existing clients.• Put together detailed, professional quotes and proposals for existing clients and for large tenders. • Develop furniture settings and solutions whilst identifying suitable manufacturers and products.• Deliver cost certainty, managing costings and measurements for projects.• Process purchase orders, ensuring accurate and timely completion of relevant administration.• Liaise with the warehouse and suppliers to guarantee that deliveries are on schedule. • Communicate with external contractors and clients to arrange a suitable installation schedule.• Act as key contact to quickly and accurately resolve warranty queries for continued client satisfaction.• Oversee daily operations over key customer accounts. Show less

Chippenham, England, United Kingdom

• Source venues and suppliers for conferences, events, private dinners, parties and team building.• Manage the company’s largest account individually, from implementation to the day to day enquiries.• Continuously manage and prioritise workload to ensure strict SLAs are adhered to at all times.• Conduct weekly team meetings as team leader to meet monthly targets, manage workload and improve both communication and staff morale.• Review monthly enquiry figures, response times and… Show more • Source venues and suppliers for conferences, events, private dinners, parties and team building.• Manage the company’s largest account individually, from implementation to the day to day enquiries.• Continuously manage and prioritise workload to ensure strict SLAs are adhered to at all times.• Conduct weekly team meetings as team leader to meet monthly targets, manage workload and improve both communication and staff morale.• Review monthly enquiry figures, response times and conversion by running reports for the Director.• Negotiate rates and packages to deliver savings wherever possible.• Proof-read contracts, terms and conditions from the venues prior to sending to clients.• Assist with recruiting and training new members of staff.• Contribute to tenders and presentations for potential new business.• Join quarterly review meetings and client events to build a rapport with our key customers.• Attend industry events to continuously improve venue knowledge and keep up to date. Show less

Reading, England, United Kingdom

• Source suitable worldwide hotel accommodation for a variety of accounts. • Search for rates and availability using various booking channels to ensure competitive rates are offered for both individual travellers and large groups.• Prioritise workload and manage time effectively to ensure all enquiries are dealt with quickly and professionally, including last minute requests. • Source venues for conferences, events, team building activities, private dining and corporate… Show more • Source suitable worldwide hotel accommodation for a variety of accounts. • Search for rates and availability using various booking channels to ensure competitive rates are offered for both individual travellers and large groups.• Prioritise workload and manage time effectively to ensure all enquiries are dealt with quickly and professionally, including last minute requests. • Source venues for conferences, events, team building activities, private dining and corporate parties.• Work alongside account managers to assist with clients’ RFPs and loading hotel rates.• Manage the office’s travel alerts and the internal newsletter to improve communication. Show less

Reading, England, United Kingdom

• Invoice hotels, rail, car hire, parking, visa and passport applications in Sabre.• Reconcile various credit card statements and dispute any queries as necessary.• Deal with ADMs and ACMs whilst processing air refunds within a timely manner.• Load CAT35 negotiated fares and check the daily DQB files.• Data cleanse on a daily basis to ensure data is ready for MI.• Submit unused rail tickets for refunds and complete the monthly RSP reconciliation.

Reading, England, United Kingdom

• Assist the Front of House manager to ensure smooth running of the desk at all times, completing administration, meeting deadlines and training new recruits.• Work closely with our reservations department, creating and amending reservations.• Deal with customer complaints, resolving any issues as they arise whilst maintaining high customer service levels at all times.• Maximise profits by up-selling products and services, striving to achieve maximum occupancy and average room… Show more • Assist the Front of House manager to ensure smooth running of the desk at all times, completing administration, meeting deadlines and training new recruits.• Work closely with our reservations department, creating and amending reservations.• Deal with customer complaints, resolving any issues as they arise whilst maintaining high customer service levels at all times.• Maximise profits by up-selling products and services, striving to achieve maximum occupancy and average room rates.• As Priority Club Champion, take responsibility for achieving monthly and quarterly targets as a team.• Anticipate guests’ individual needs prior to their arrival and catering for them.• Use initiative and be proactive to implement new departmental procedures and ensure the company’s brand standards are being recognised and kept to, through holding regular staff meetings.• Communicate with all departments to stay up to date with product knowledge and promotions. Show less

A Levels In Travel & Tourism (A), Dutch (A), French (B), Spanish (B) And General Studies (B), As Levels In Business Studies (A) And Psychology (A)

Gcses In Maths (A*), French (A*) German (A*), Business & Economics (A*), Citizenship (A*), Science - Double Award (A* A*), Dutch (A*), English Literature (A), English Language (A), Statistics (A) And Religious Education (A).