Working as Sales Represantative and Customer Support Manager in NovaKid taught me how to deal withproblems under high pressure in a very short time and how to lead employees in crysis. I also contrubitedcreating campaigns and ensuring brand awareness. Before Novakid, working as an Export Specialist taught me the all process of export, including arranging transportation and finding the right manufacturer and customer. Having 8 years in military schools and my 4 year career experience taught me how to be a part of a team and how to be a leader .I am looking for a job opportunity where I can leverage my previous experiecenes and also gain new subjects to grow myself and the company I work for. I am looking for a job opportunity where I can leverage my previous experiecenes and also gain new subjects to grow myself and the company I work for.
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Ux Researcher And DesignerNovakid IncIstanbul, Turkey
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Ux Researcher / DesignerNovakid Inc May 2022 - PresentSan Francisco / Remote
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Customer Support Team LeadNovakid Jan 2021 - May 2022San Francisco / RemoteNovaKid is a next generation early English learning platform that allows kids around the world to learn English through a remote practice with native-speaking teachers. When I started to work for Novakid, it was the early phase of the company emergence in Turkey market with only 3 staffs was recruited yet. I was assgined with various roles; mainly resposible for increasing the sales ratios, customer relationship/onboarding education process planner. Since then, Novakid has shown a remarkable market growth compared to its peers , globally quadruple, locally 7 times. My current task at Novakid Turkey is to lead customer support team, keep tracking of their statistics, and improving the customer experience by examining customer feedbacks.
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Customer Support Manager And Sales RepresentativeNovakid Sep 2018 - Jan 2021San Francisco / Remote
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Ux Researcher InternЮ-Эксперт Mar 2022 - Jul 2022Moscow, Moscow City, Russia -
Transit Operations SpecialistDefacto May 2018 - Sep 2018Istanbul, TurkeyDeFacto is one of the leading brands in the apparel and fashion sector in Turkey. My task was to arrange transportation to deliver the products produced in Turkey to the stores in the regions I am responsiblefor, and to convey the details of the products. In addition, my other task was organizing shipments from China, Kazakhstan and Myanmar to European countries directly, and to manage the process. In this position I was able to learn import process beside export. -
Export SpecialistDefacto Mar 2018 - May 2018Istanbul, TurkeyI was working as an Export Specialist and exporting ready wear to Kazakhistan, Russia, Ukraine
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Export SpecialistOtto Tiles Oct 2017 - Mar 2018Istanbul, TurkeyOtto Tiles is an Istanbul based export company which exports tiles all around the world. I was the only export specialist in the company. It was my duty to prepare proforma invoices, arrange transportation and organize production process with the manufacturers and follow up the shipments.
Sezer Ozer Education Details
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International Relations And Affairs -
Turkish Military AcademyInternational Relations -
Kuleli Military High SchoolFen Bilimleri
Frequently Asked Questions about Sezer Ozer
What company does Sezer Ozer work for?
Sezer Ozer works for Novakid Inc
What is Sezer Ozer's role at the current company?
Sezer Ozer's current role is UX Researcher and Designer.
What schools did Sezer Ozer attend?
Sezer Ozer attended Istanbul University, Turkish Military Academy, Kuleli Military High School.
Who are Sezer Ozer's colleagues?
Sezer Ozer's colleagues are Thabang Selepe, Cherie Mae Trinidad, Joanna Lou Abrera, Karina Pintiyskaya, Chrys Cellona, Preetha Maharaj, Yrret Trisha Quita.
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