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Sistem desteği, sorun giderme ve teknik çözüm sağlama konularında çeşitli projelerde görev alarak geniş deneyim kazandım. Dahil olduğum projelerde; müşteri desteği, takım çalışması ve teknik dokümantasyon alanlarında ekibime katkıda bulundum. Projelerin tüm fazlarında gerekli olan teknik raporlamalar ve kullanıcı kılavuzları hazırlamakla birlikte son kullanıcı ile etkili iletişim kurma ve teknik sorunları çözme konularında deneyim sahibiyim.I have gained extensive experience in system support, troubleshooting and providing technical solutions by working on various projects. In the projects I have been involved in; I have contributed to my team in the areas of customer support, teamwork and technical documentation. I have experience in preparing technical reports and user manuals required in all phases of projects, as well as communicating effectively with the end user and solving technical problems.
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System And Micro User Systems Support SpecialistM Plus Türkiye Mar 2022 - Present• Managing browser security processes, implementing security policies ensure the security of data; Manage Engine Browser Security updates taking precautionsagainst browser threats by monitoring.• Permanent solutions by making comprehensive examinations in general system problems to develop, make configurations and improve system performance to make suggestions.• To solve Level 1 and Level 2 technical problems of in-house users via ticket system. Analyzing and providing quick solutions and taking preventive measures. -
System And Network Support SpecialistClass Şirketler Grubu Jul 2021 - Mar 2022İstanbul, Türkiye• Set up and securely operate server-based systems.• Troubleshooting daily network failures, maintenance and connection of users. provide support for their problems.• Taking necessary measures for network, system and information security and managing the systems.• Monitoring Access Point usage rates, identifying problems and intervening.• Ensuring continuity of services by cooperating with voice transportation companies.• Performing periodic maintenance of the system room and cabinets.
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System Support SpecialistHospitadent Dental Group Dec 2020 - Mar 2021Şişli, İstanbul, Türkiye• Providing Active Directory, Group Policy, DNS Server and DHCP Server management.• Providing IT support to a total of 10 branches, including overseas and laboratories.• Providing system, network and hardware support to end users.• Making recommendations for system improvements, researching necessary devices and managing procurement processes. -
Information Technology Specialistİstanbul Aydın Universitesi Oct 2019 - Sep 2020Istanbul, Turkey• Identifying and solving network related problems.• Providing Citrix Reciever support.• Perform Active Directory, DHCP and Printserver management.• Ensuring the uninterrupted operation of access points and switches with more than 4000 devices (computers, digital lecterns, thin-client, iMac). Providing instant support services to students and staff. -
Information Technology InternSportive Mağazacılık Sep 2015 - Jun 2016İstanbul, Türkiye
Sezer Şahin Education Details
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Bilgisayar Brogramcılığı -
Kıraç İmkb Anadolu Teknik LisesiVeri Tabanı Programcılığı
Frequently Asked Questions about Sezer Şahin
What company does Sezer Şahin work for?
Sezer Şahin works for M Plus Türkiye
What is Sezer Şahin's role at the current company?
Sezer Şahin's current role is System Support Specialist.
What is Sezer Şahin's email address?
Sezer Şahin's email address is se****@****key.com
What schools did Sezer Şahin attend?
Sezer Şahin attended Namık Kemal Üniversitesi, Kıraç İmkb Anadolu Teknik Lisesi.
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