-Putting together a statewide election ballot repository for New Jersey-Coordinating communication with County Clerk Offices across New Jersey to schedule site visits -Visiting New Jersey County Clerk Offices to scan historical primary and general election ballots-Uploading and organizing scanned ballots in an online content management software (ie. Box)

-Design entire visual package for award-winning marching band program -Run rehearsals with 15-20 students-Supervise 2+ color guard staff

• Exceeded assigned sales quotas through effective sales cycle execution• Maintained and updated contact lists for target audience engagement• Exceeds sales goals by building strong customer relationships and delivering targeted presentations.• Passionately promotes CE courses, driving education and value for clients.• Strengthens team efforts by sharing insights and strategies in one-on-one and group meetings.• Introduces creative sales approaches to penetrate new markets and secure major accounts.

• Established enduring relationships with clientele, becoming integral to their pet care routine• Provided expert advice on optimal pet services, exceeding client expectations• Demonstrated proficiency in retail operations, enhancing customer experience• Mastered pet grooming, enhancing pet well-being & satisfaction, seamlessly handled retail queries.• Elevated customer trust by delivering exceptional grooming, also adept at resolving retail issues.

• Resolved customer inquiries via multiple channels• Educated members on Aetna product components• Fostered trust and rapport with customers• Resolved customer issues with 94% adherence, enhancing trust and service efficiency.• Analyzed customer interactions to reduce handle time to <310s, improving service quality.• Boosted customer satisfaction by effectively managing inquiries and providing timely solutions.• Pioneered a customer education strategy that clarified Aetna’s product benefits, increasing engagement.• Maintained detailed records of customer interactions, ensuring accurate follow-up and resolution.

• Maintained attractive, well-organized physical sites visible to customers and public• Led zoo operations, ensuring safety, efficiency, and optimal customer service, enhancing visitor satisfaction.• Managed cleanliness, cash handling, and staff scheduling across multiple attractions, maintaining high standards.• Facilitated staff training and communication, fostering a collaborative and efficient work environment.

• Managed client intake process, ensuring effective communication and accurate data collection• Coordinated with clinicians for optimal care recommendations• Implemented innovative solutions for workflow efficiency• Streamlined intake process, enhancing efficiency by transitioning to online documents.• Crafted training manuals, ensuring smooth onboarding for new hires.• Developed Excel sheets and workflow charts to optimize operational workflows.• Provided vital linkages to community resources, aiding consumer care.

• Collaborated closely with producers to ensure optimal viewer experience while directing live broadcasts, ensuring high-quality production for multi-campus church services.• Handled communication with engineering personnel to troubleshoot and resolve technical issues• Managed 6 camera feeds, enhancing service visuals and audience engagement through meticulous shot selection.• Collaborated in dynamic team settings, pushing creative boundaries for engaging church broadcasts.

-Assisted production teams on travel days and show days by keeping track of guest and show logistics-Worked with program guests, including managing guest wardrobe, coordinating guest travel and entertainment, and using company card to purchase props, wardrobe, and other guest needs-Researched and interviewed prospective guests

-Oversaw case file management for an 3-person firm-Handled high client call volumes-Drafted attorney correspondences with clients-Handled day to day office operations