Stephen Fahlsing Email & Phone Number

Los Angeles, California, United States

Managing Director of BonfireLA. We’re a new kind of digital agency run by a team of digital marketing veterans managing a distributed workforce. We’re completely modular, hyper-agile, and built for a changing digital landscape.

Santa Monica, Ca

Oversaw digital creative and production for large advertising agency. Created and developed digital marketing and websites for clients like Expedia, Mitsubishi, HP, and others.

Santa Monica, Ca

Provide operational, process, and staffing direction for building an Integrated Production Practice. Featured Projects:TrueCar LED• Experiential Event in partnership w/ the Santa Monica Pier Summer Concert Series - http://smdp.com/tcs-2-0-tech-upgrades-power-2015-twilight-concert-series/149162TrueDogs in Cars• Influencer Driven Social Media campaign – www.truedogsincars.comTransamerica.com• Responsive website redesign (launches Dec 2015)

Los Angeles, Ca

Created and defined agency and production process and workflow, implemented systems, documentation, and project management standards. Managed schedules, resources, and facilities. Responsible for estimating and budgeting of all agency projects. Handled vendor negotiations and management, freelance negotiation and hiring.

Santa Monica, Ca

Oversaw production and client services on large software development projects for Ford, Health Management Associates, HCC Surety and others. Ensure executions adhere to standards for responsive design and mobile/tablet compatibility. Consulted on new business strategy and RFP development.

Santa Monica, Ca

Digital strategy and production for high-end web executions for Google, Ben & Jerrys, and Yellowtail Wines.Featured ProjectGoogle JAM with Chrome – http://www.jamwithchrome.com (only runs in Google’s Chrome Browser) Awards: • SXSW 2013 Interactive Awards (Winner Music Category) - Mar, 2013• FWA's site of the month - Nov, 2012• FWA's site of the day• Adobe Cutting Edge Project of the Week - Nov, 2012• Bronze Cyber Lion - Cannes 2013

Glendale, Ca

Responsible for developing digital strategy and products for Disney Educational Productions. Determine product, marketing and distribution strategy for digital products. Develop content and social media plan for online initiatives. Evaluate and recommend potential partners and vendors for business opportunities.• Produced brand’s first fully digital product – Science of Disney Imagineering: Roller CoasterRide Builder• Developed concepts for multiple new digital products (Interactive Whiteboard and Mobile Applications)• Developed strategy and produced website update for the brand’s eCommerce site

Los Angeles, Ca

Responsible for successful relationship between Deadline and it’s clients including Microsoft, Walt Disney, Electronic Arts, Summit Entertainment and Ringling Brothers.. Work with clients to ensure all business needs are being met and manage the client relationship for growth within the agency. Develop interactive product and campaign strategy to meet both client and internal needs. Assist in the business development process by prospecting, creating and presenting capabilities presentations and developing proposals, RFPs and other strategic documents. Represent the agency at trade shows, industry mixers and other events.• Developed and lead RFPs that lead to new client relationships and a 100% growth in revenue. • Identified and provided launch strategy and implementation tactics for LPSO.com (Electronic Arts) that lead to a 200% growth in revenue.• Designed and implemented process for scoping, estimating and scheduling projects.• Implemented standards for communication and tracking of resource allocation and deliverables across the design and development departments.

Senior Project ManagerGenex / Culver City, CA / 05-07 — 05-08Project lead on multiple engagements for Toyota, Scion and Ford. Created scope of work documents, cost estimates, project schedules and tracking documents for large-scale web integrations. Identify and provide strategies and/or implementation tactics in support of achieving client objectives. Responsible for bringing projects to completion on time and on budget. Manage resources across multiple projects and disciplines.• Client and project lead on FordDirect.com vehicle configurator redesign (Budget $1.5MM).• Facilitated communication and synergy between Ford and multiple partners in the engagement. • Managed several large scale engagements for Toyota and Scion supporting their ongoing dealer facing marketing and education. • Managed daily client interaction and maintenance for Toyota and Scion projects. • Lead several integration efforts for Scion and Toyota outside of regular site maintenance.

Lead creative and technical aspects of multiple interactive marketing executions at a full service advertising agency. Responsible for project scheduling and budgets, day-to-day client correspondence, and the timely delivery of projects within scope and budget. Handled all project-oriented documentation including SOWs, functional specifications, and status reports. Collaborated with other departments within the agency (Media, Events, Print and Production) to ensure proper execution of campaign concepts and messaging.• Managed all web production projects for SONY VAIO Latin America including banner campaigns, online/kiosk demos as well as website design, deployment and maintenance.• Managed web initiatives for The US Army, Snapple, TokyoPop.com and others.• Produced interactive banner campaigns (including rich media/expandable media) for Logitech, Activision, Buena Vista Games and others.

Dual role of client partner and project manager for agency’s Chicago studio. Responsible for project scheduling and budgets, day-to-day client correspondence, and the timely delivery of projects within scope and budget. Handled all project-oriented documentation including SOWs, functional specifications, and status reports.• Lead the agency’s redesign effort for Scion.com including all creative production, technical implementation and homepage photo shoots.• Coordinated with multiple vendors to coordinate website integration, web hosting and other services for the client.• Oversaw the creative design and implementation of http://www.ReleaseSeries.com.• Successfully managed the concepting, design, execution and delivery of the “Scion Buyer Experience: Boy Meets Car” for Toyota Financial Services. http://www.scion.com/#boyMeetsCar.

Project lead on multiple engagements for a digital marketing agency. Managed and updated schedules and deliverables for multiple internal teams (creative, tech, account planning, trafficking, etc…) as well as manage reviews and communication with the client. Identify and provide strategies and/or implementation tactics in support of achieving client objectives. Responsible for bringing projects to completion on time and on budget. Managed resources across multiple projects and disciplines.• Responsible for producing scopes, estimates, and schedules for web production projects for large clients such as Microsoft, General Motors, and McCann/Erickson.• Managed development, production and trafficking of all online advertising (banner and email) for GMBuyPower.com.• Produced the microsite “FindYourStyle.com” for General Motors Western Region in partnership with the advertising efforts of McCann/Erickson’s San Francisco office.• Developed and produced several interactive executions to promote the Windows Media Center PC.

Responsible for customer relations for the US office of a Swedish-based digital payments company. Forecasted and analyzed each client relationship for ROI, including revenue/profit margins, marketing and PR benefits, as well as other strategic partnership opportunities.• Managed all aspects of existing client relationships including Nokia, Burger King, Johnny Rockets and Go2Online.• Coordinated all new client implementations.• Managed risk assessments and banking requirements for all new business.

Developed and executed initial operations procedures and an overall client service strategy for PeopleSupport, an Internet based outsourced customer service provider. Built and managed a staff of 12 professional Account Managers through recruiting, hiring, training and mentoring. Responsible for the successful relationship between PeopleSupport and each of its clients.• Built monthly revenue to over $1 MM per month in the first year• Facilitated implementation of new clients including coordinating training, scheduling, and technical aspects of implementation.• Managed relationships with large existing accounts including Nokia, Epson and MGM.• Forecasted and analyzed each client relationship for ROI, including revenue/profit margins, marketing and PR benefits, and other strategic partnership opportunities.• Develop new business opportunities within existing accounts including offering consulting, customer intelligence and eCRM solutions.• Developed many key operational procedures for Customer Care center, including operational structure, training program, and hiring metrics.• Managed, coached and trained all new CSRs (25 direct reports).• Mentored several key individuals to fill management positions in Operations, allowing for company growth.