Sharon F Email & Phone Number

Tipperary, County Tipperary, Ireland

Currently working with MSD Ballydine in an administrative specialist role.

Ballydine

Clonmel, County Tipperary, Ireland

Patient Accounts Processing patient accounts payments Assessing patient private health insurance claims Audit and control all Cash payments, carparks, restaurant, and petty cash that comes through thehospital. Process financial security of patient’s money or valuables while in hospitalCreditors & Pharmacy End to end processing of creditor batch entries for payments. Stock control on drug supplied to the hospital using the hospital ERP system.

County Galway, Ireland

Requested to support a new family venture which required a dynamically experienced individual to analyse existing business practices, develop new policies and procedures and implement new and improved SOP’s to improve all existing practices. I gained excellent experience in an area in which I hadn’t worked prior. A blank canvas with fresh eyes to open the door to new business and safe and compliant work environment. • Successfully implemented the health and safety standards required by the Health & Safety Authority and implemented the Food Hygiene standards required by the Local Authority Environmental Health Officer. • Managed all accounting duties including Payroll Administration, Accounts Receivable, Accounts Payable and Budgeting ensuring strong cash management, cash flow and profitable business. • Recruited, trained and led the store team and ensured sales and service colleagues performed effectively and efficiently, • Managed all HR admin duties, orders, deliveries and store/stock logistics. • Ensured continues focus on customer service and keeping a high moral among staff.

Cork, Ireland

DEITG are a “Best-in-Class" IT Solutions Provider to SME’s through delivering exceptional service, which in turn increases employee productivity, protect security and privacy while optimising capital & operating expenditure complimented with a technology roadmap to align and scale with the organisation's goals. Started initially as Infrastructure Operations Manager and after three months was asked to be the Business Unit Manager of the Applications Department• Led the department business unit, Responsible for planning the Annual Budget, Lead Generation and successful delivery / completion of projects which was essential for the business success. • Liaised with stakeholders on all projects for both the development of new bespoke software applications or websites and updating/upgrading existing software applications and websites. • Responsible for Project Management, Project Planning, Scrum Master, Tester and Phase release coordinator.• Implemented and ensured all team members utilised the Project Management and the Ticket Generation tool called Autotask, Was the primary on-site Administrator for Autotask. • Office Manager Responsibilities:o As part of the management team and our goal to become the best in class IT solutions provider, we undertook researched and adapted the Entrepreneurial Operating Systems (EOS) approach to the business. EOS provides a simple set of concepts and practical tools that helps master your business. Appointed as Implementor to tie the company's Vision, Processes and People together to gain traction efficiency and effectively.o Successful Implementation of GDPR across all our Bespoke Software Application programs and Websites• Accountancyo Carried out Accounts Receivable, Accounts Payable and debt collection. o Management of all service level agreement customers' accounts.o Implementation of automated monthly invoicing for all SLA’s. o Excellent proficiency in Quickbooks.

Cork

DEITG are an IT Company offering IT Solutions and consultancy to small and medium sized business’s. DEITG are the complete IT Solution for your business, providing IT Services, Digital Marketing, Web Development, Software Development and Hardware Solutions. Our dedicated team has over 20 years experience serving clients across a range of sectors.Service Desk Management My role within the company is to integrate several aspects of management to make the day to day running of the business smoother. Elements of my role Service Desk Management with best practice approach• Main point of contact for clients • Telephone and e-mail management of technical incidents • Incident Recording, Classification & Prioritization• Scheduling Onsite & Remote Work • Ongoing Management of Support Queues • Ticket Status Updates for Client & Engineers • Meeting Client Service Level Agreement expectations• Weekly/Monthly Report of Ticket Metrics • Monitor SLA Hours, Flag when they exceed Estimates • Improve Service Desk Standards & Procedures Software Project Management • Point of contact for all stakeholders • Awareness of all ongoing projects • Planning & KPI Setting of Projects • Assigning Resources to Project • Monitoring ongoing project and performance • Flagging Outside the scope issues • Improve Project Standards & Procedures Software Design & Testing• Design specifications of bespoke software management system .• Execute test plans, test cases, quality assurance, end to end testing.• Contribute to functional specification documents• Documentation, and logging of possible software defects during the test execution phases – system test. Resource Management • Ensuring all engineers time is logged • Weekly Reports on Time Metrics • Tracking Hours against Contracts • Weekly/Monthly Reports of Work types • Track all work, Billable and non-Billable • Improve Resource Standards & Procedures

Cork

I support the sales division of the management team of Agfa Healthcare to ensure appropriate governance and control for the safe and successful delivery of strategic projects. I support and coordinate the Irish Agfa Healthcare Team. I review project status, risks, issues processes and operational/financial implications through the local reporting and governance.

Cork

I support the sales division of the management team of Agfa Healthcare to ensure appropriate governance and control for the safe and successful delivery of strategic projects. I support and coordinate the Irish Agfa Healthcare Team. I review project status, risks, issues processes and operational/financial implications through the local reporting and governance.

Galway

Honours, Information Systems Management

Certificate In Payroll Techniques, Payroll, Cert

Certificate in Payroll Techniques which is accredited by QQI Higher Education

Certificate, Practical Payroll, Cert

One day Introductory incite into Payroll

Certificate, Managing People Effectively At Work, Cert

Leaving Cert