develops and implements learning strategies, designs e-learning courses, assess development needs, deliver training, and evaluate effectiveness.

Assisted entire Senior Management TeamHandled confidential work discreetlyManaged all Meetings, distributed notes/actions, and managed follow-upsSpearheaded the utilization of Microsoft Teams & its tools.Upgraded and implemented onboarding and communication tolls and strategies within the group of companies.Updated Org charts for the entire group of companies.Supported the roles of the Wellness and Wellbeing Coordinator and Marketing Manager.Implemented the Office Administration process / proceduresDeveloped, reviewing, and improving administrative systems, policies, and procedures.Ensured office is stocked with necessary supplies and all equipment was working and properly maintained.Workied with accounting and management team to set budgets, monitor spending, and providing payroll input and other expenses.Planned, scheduled, and promoted office events, including meetings, conferences, interviews, orientations, and training sessions.Collected, organized, and stored information using computers and filing systems.Oversaw special projects and tracked progress towards company goals

Attended regular, standing meetings with customer executives and internal business partners.Provided support and advice to internal stakeholders on a range of policies, agreements and processes.Worked independently with key stakeholders to identify and address client needs in a collaborative approach.Maintained in-depth knowledge of assigned business unit(s), their goals, and key milestones.Rendered judgments and make timely decisions in alignment with business objectives.Recommended recovery strategies, options, and assist with the implemented of recovery solutions.Worked with leaders to embed team structures, role clarity, goal alignment and other measures.Partnered with leaders to develop people strategies to further their business objectives.Served as first point of contact for customer relationship management.Identified efforts that will have the greatest strategic impact.

Oversaw the implementation of outreachCreated contract agreementsPrepared Presentations and gave them at surrounding schoolsMaintained relationships with organizations & individualsConnected people in the communityTrained English TeachersProvided guidance to students seeking a higher education

• Production Management -business development/expansion, organized custom events for large private groups.• Facilities/Maintenance Management - Oversaw four locations, lead procurement process & repairs.• HR Management- Hired, trained, evaluated, promoted, terminated, scheduled, and processed payroll. Monitored/motivated large staff & set reasonable goals.• Implemented policies & safety procedures to reduce/eliminate incidences, & customer complaints.• Networking - Attended industry lunches, conferences and trade shows to maintain knowledge & network.• Marketing Management - Prepared contracts for 3rd party organizations/vendors for corporate sales of products. Lead social media campaigns.• Account Management - Forecasted revenues, budget planned, maintained inventory and sales of products/retail• Maintained knowledge of products/services to maximize sales, while leading sales team and training