Sarah Cottrell work email
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Sarah Cottrell personal email
Enthusiastic, adaptable collaborator.Strong implementation and engagement experience in SaaS and ed-tech. Eager to impact customer success in a meaningful way. Active US and UK passports.
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Customer Implementation ManagerApploiBoston, Ma, Us -
Senior Implementation Success ManagerAvoma Sep 2022 - PresentPalo Alto, California, United States -
Customer Engagement SpecialistSuperhuman Dec 2021 - Jun 2022San Francisco, California, United States- Led 8-12 concierge Zoom calls per day to discover inbox inefficiencies, onboard customers, and deliver individualized trainings/recommendations (495 total) - Provided post-call support through strategic outreach and engagement to proactively guard against churn and improve workflow productivity - Collaborated with Delight team (6 wk rotation) to resolve over 100 cases, increase product knowledge, and provide more technical customer support - Fostered team culture by leading a weekly check-in and building a documentation library of standardized talk tracks, recordings, and templates -
Account SpecialistCurriculum Associates Jan 2019 - Oct 2021Greater Boston Area- Implemented and managed over 200 K-12 math/reading curriculum accounts - Produced data-driven reports to collaborate with districts on utilization- Drove customer goals and growth using Salesforce and integrated CRMs - Successfully launched a social media pilot to establish an online community -
Technical ProducerWorld Congress Aug 2017 - Sep 2018Greater Boston Area- Developed learning-orientated conferences tackling emerging healthcare trends- Recruited innovative thought leaders and industry experts to guide events - Managed internal teams and external vendors through 10 project cycles - Awarded ‘Presidents Award’ for exceeding 50% growth on a prior year’s event -
Senior Account ManagerVeracross Apr 2015 - Aug 2017Wakefield, Ma- Supported 25 integrated SIS accounts from implementation thru renewal, leading user onboarding, weekly check-ins, and module customizations - Created and delivered onsite trainings to domestic and international teams - Liaised with engineering to build and execute project specs in budgeted hours - Contributed to internal onboardings and creation of scalable training content -
Applied Health Technical RecruiterAerotek Jun 2014 - Apr 2015Woburn, Ma- Sourced and placed technical professionals at hospitals, diagnostic labs, pharmacies, and health plans- Guided candidates through recruitment, interview preparation, and relationship management- Strengthened the Scientific Applied Health portfolio through targeted meetings and recruitment -
Technical Recruiter (Internship)Alku Technologies Dec 2013 - Jan 2014Andover, Massachusetts- Sourced, screened, and recruited candidate leads for competitive IT clients- Established valuable networks with national clients while focusing on divisional growth
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Resident AssistantBryant University Aug 2011 - Dec 2013Smithfield, Ri- Created and implemented programs to promote an engaged and diverse on-campus community - Facilitated 1:1 connections with residents and acted as a campus resource to support fellow students in achieving their academic, social, and professional goals
Sarah Cottrell Skills
Sarah Cottrell Education Details
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Senior
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Lorenzo De Medici (Florence, Italy)
Frequently Asked Questions about Sarah Cottrell
What company does Sarah Cottrell work for?
Sarah Cottrell works for Apploi
What is Sarah Cottrell's role at the current company?
Sarah Cottrell's current role is Customer Implementation Manager.
What is Sarah Cottrell's email address?
Sarah Cottrell's email address is sa****@****tes.com
What schools did Sarah Cottrell attend?
Sarah Cottrell attended Bryant University, Lorenzo De Medici (Florence, Italy).
What are some of Sarah Cottrell's interests?
Sarah Cottrell has interest in Public Relations, Fashion, Traveling, Marketing, Advertising, Music, Cultural Diversity.
What skills is Sarah Cottrell known for?
Sarah Cottrell has skills like Powerpoint, Microsoft Word, Microsoft Excel, Customer Service, Social Media, Public Speaking, Networking, Program Management, Advertising, Teamwork, Marketing, Social Networking.
Who are Sarah Cottrell's colleagues?
Sarah Cottrell's colleagues are Raviraj Gardi, Shreyas Tongaonkar, Sriharsha Y, Naga Srihari, Bharat D Bhadresha, Facundo Olarte, Mohankumar Govindasamy.
Not the Sarah Cottrell you were looking for?
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Sarah Cottrell
Communications And Public Affairs Consultant | Masters In Political ManagementGrosse Pointe, Mi2yahoo.com, 270strategies.com1 +131269XXXXX
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2imsteris.com, steris.com -
Sarah Cottrell
Techincal Writer & Editor For The @Nmfta By Day | Novel Writer By Night | Rep'D By @FoliolitBangor, Me -
1gmail.com
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