Steve Finnestead Email and Phone Number

Highly personable Professional with extensive experience in operations and sales management. Extremely energetic, dependable, and self-motivated with a high degree of collaborative work integrity.• Strong Business background with an understanding of ROI, Financial statement analysis, and accounting concepts. • Track record of assisting in the design and implementation of reporting procedures that reduce costs and improve customer-satisfaction ratings.• Proven ability to identify, analyze, and solve problems that increase client satisfaction and control costs.• Talent for identifying customer needs and presenting appropriate company product and service offerings. • Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. • Expertise in resolving escalated customer service issues.• Secured numerous company recognitions for delivery of exceptional customer service.• Proficient with Microsoft Office System (including Microsoft Word, Excel, PowerPoint, and Outlook). • Proficient with Microsoft Dynamics CRM customization.Specialties: Citrix Certified Sales Professional Cisco Certified Sales Expert Cisco Certified Wireless LAN for Account Managers Microsoft Licensing Sales SpecialistSurfControl Star Certified Trend Micro Sales Specialist