Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.Responsible for the development and achievement of sales through the direct sales channel.Focusing on growing and developing existing clients, together with generating new business.Write business plans for all current and opportunity tender business.You will act as the key interface between the customer and all relevant divisions

•Conduct outbound telephonic retentions to existing OUTSURANCE Insure clients, who have requested cancelation of their OUT Insure policy with the goal of convincing clients to retain their policies with OUTsurence. •Ensure that all FAIS requirements are completed during retentions calls. •Ensure that monthly retentions targets are met. •Proactively determine the client‘s needs and have the ability to re-sell product to members. •Proactively evaluate interactions with clients providing dazzling service at all timesto internal and external clients •Ensuring that customers concerns are addressed and resolved by the relevant areas •Ensure that all administrative changes are done timeously , followed through on and monitor

Assistant team manager for absa life.

• Contract and document individual targets and Performance Development plans with sales agents • Ensure that the Agent Sales follow the Contact Centre house rules and sales process • Send relevant business processes and procedures copies to Agent Sales for them to read • Reinforce the sales processes and procedures by formal and informal coaching• Identify process and procedures improvements and make recommendations • Monitor Agent and client interaction • Provide evidence or supporting documents to auditors or management assurance consultants • Conduct basic analysis to track and report performance variances and analyse trends and identify areas of concern • Obtain a thorough understanding of the business unit's strategy and explain it to team members • Lead, motivate and develop a high-performing team • Perform people management functions, including but not limited to: o recruitment o talent management and succession