Stephen Flynn Email and Phone Number

Providing leadership for OpenLink's Financial Services consulting team in the Americas. OpenLink's technologies are the preferred solution for leading energy and commodity companies, financial services firms, multinational corporations, public utilities, hedge funds and central banks. OpenLink's suite of integrated, configurable and extensible solutions facilitate improved efficiency, better use of capital and greater risk-awareness for business decision making.

Provided global leadership for Oracle’s Financial Services analytical applications consulting team of over 300 professionals. The Oracle Financial Services Analytical Applications (OFSAA) are a suite of business intelligence applications leveraging a common Oracle technology platform and a comprehensive financial services industry data warehouse. Responsibilities include sales, delivery and operations.

Working as a consultant, took on leadership of Oracle’s efforts to reinvigorate a lending and leasing solution. Led major US campaign targeting US auto lenders, managed lead tracking and sales pipeline, coordinated industry exhibition booth, supported sales activities, developed sales collateral, built alliance partner relationships, and managed relationship with charter client. Worked with development team to upgrade the product to the latest Oracle technology stack including Oracle 11g, ADF 11 and WebLogic.Working as a consultant for Oracle’s Financial Services business unit leading complex analytical application implementations at three of Oracle’s largest Financial Services industry clients. The Oracle Financial Services Analytical Applications are a suite of business intelligence applications leveraging a common Oracle technology platform and a comprehensive financial services industry data warehouse.

Provided leadership and direction for all product group sales, professional services, OEM/distributor relationships, customer support and product management and development functions. • Completed full operational integration with TIBCO in initial 90 days• Built and extended sales relationships within TIBCO sales teams and other product groups

Revitalized this 20 year old infrastructure software company by increasing sales, reducing expenses, terminating low performing personnel, improving operational efficiencies, implementing a structured product focus, improving customer service, leveraging outsourcing partnerships, establishing OEM relationships, improving product and implementation services, recruiting new talent, and implementing needed operational processes and metrics.Customers include BNP Paribas, Fiducie Desjardins, The Nielsen Companies, Centers for Medicaid and Medicare Services, Kasikorn Bank, Macy’s, Marks & Spencer, Prudential, Social Security Administration, State Street, Time Inc., and Verizon Wireless.• Increased new product sales revenue by over 60% in three years while growing product maintenance revenue• Reduced outstanding service requests and average age by 73% in 120 days to improve customer satisfaction• Achieved recognition by Gartner as visionary product company and leader in the Magic Quadrant• Organized and led Board of Directors meetings and ensured regulatory compliance reporting• Worked closely with investment banker and Board of Directors to complete sale transaction to TIBCO Software

Formed a dedicated system integration team to support capital markets and wealth and investment management clients in North America by recruiting a team of internal and external senior professionals with the requisite technical and industry skills. Leveraged industry domain and general financial services technology teams to successfully deliver global markets technology oriented projects. Exceeded sales and delivery financial and client satisfaction targets while creating a community of practice for global markets technology professionals. Clients include ABN Amro, Banamex, Bank of New York, Bear Stearns, Goldman Sachs, Merrill Lynch, Morgan Stanley, TD Ameritrade and UBS.• Increased sales revenue by 100% in two years• Built a team of core team of capital markets technology experts through internal and external recruiting• Designated QA Lead for all large capital markets technology system implementation work globally• Successfully remediated a large system implementation project for a multi-national bank in Mexico

Transformed the Professional Services team into a highly professional force for achieving business value leveraging GoldenSource products and tools. Major achievements include significantly improving contribution margin, implementing best practices for product implementation and services management, implementing high performance training programs, and establishing successful SI alliance relationships with Accenture, BearingPoint, Citisoft, IBM, Fujitsu and several boutique firms. Customers include Ameriprise, Aozora Bank, Babson Capital, Bank of America, Bank of Tokyo-Mitsubishi, CIBC, Daiwa, Credit Suisse, Deutsche Bank, Franklin Templeton, OpHedge Investment Services, Union Bancaire Privée, Oppenheimer Funds, and UBS.• Tripled professional sales service revenue over three years• Doubled professional services team size and implemented offshore services capability• Highest contributor of software license and maintenance revenue, companywide, in 2004 and highest departmental revenue in 2004 and 2005• Established successful alliance relationships with Accenture, BearingPoint, and AIPEX Pty Ltd

Delivered outstanding customer results in a wide variety of customer environments. Developed strong system implementation, program management, design and delivery skills. Integrated industry domain and technology team members to successfully complete system implementation projects, information plans, strategic plans, comparative benchmarks, assessments, and many other consulting projects. Successfully recruited new hires from university as well as experienced industry hires. Active participant in mentoring, education and diversity initiatives as well as firm wide best practice development and knowledge capital management. Clients include Ameriprise (formerly American Express Financial Advisors), AXA Advisors, LLC, Credit Suisse, Depository Trust & Clearing Corporation (DTCC), Deutsche Terminboerse (DTB) Electronic Options and Financial Futures Exchange, Global Straight Through Processing Association (GSTPA), Instituto de Resseguros do Brasil, JPMorgan Chase, London Stock Exchange, Merrill Lynch, Morgan Stanley, Nasdaq/NASD, SEI Investments, Swiss Options and Financial Futures Exchange (SOFFEX), SWIFT, Thompson Financial, and Visa.• Go-to Partner for all large system delivery projects requiring remediation assistance• Designated QA Lead for large financial services system implementations• Managed 100 member team, $20 million capital budget, and over 50,000 work day effort for a custom electronic stock option and futures exchange and clearing house• Delivered a 27,000 day custom reinsurance system on schedule and under budget• Grew campus recruiting program in Puerto Rico to encompass three university centers• Winner of numerous mentoring and staff development awards• Conceived, designed, and led the development of The Accenture STP Integration Platform, powered by Vitria

(see Accenture)