During my career, I have had the opportunity to work with clients from various sectors, managing teams distributed across the globe, with different time zones and running a 24/7 operation, which has allowed me to develop an ability to understand the needs of clients. clients and offer personalized solutions that allow them to achieve their goals. In addition, I am passionate about customer service and problem solving, and always strive to provide the best possible experience for customers. My ability to lead teams and work collaboratively has allowed me to succeed in managing complex projects and building trusting relationships with clients and the internal team. In addition, I have problem-solving and analytical skills that allow me to analyze data and make informed decisions to improve customer satisfaction and success. Always looking for a challenge, I pride myself on being self-taught and self-motivated, this personal drive allows me to provide a service that exceeds the expectations of colleagues and clients, through a structured, well-organized and positive work ethic.