Command Flight Adventure brings you a starship bridge simulator that puts you in the action! Control a starship with Command Flight Adventures. Grab your crew of bridge officers and fight off attacks from the Krellians. Artemis is a Team-Based game where all players are together in one room (“The Bridge”), while the Captain of the Crew commands the actions.Will your crew survive the depths of space? Book your session today!https://www.youtube.com/watch?v=LntteR9TNyw

Diagnosed and resolved cellular and network issues on a daily basis. Evaluated technical issues and communicate solutions in a concise professional manner. Troubleshoot computer connectivity and networking issues. Identify problems that result in interference with data connection to Mobile Broadband connection, or Mobile Hot spot. Also handled various connectivity, setup, and troubleshooting issues for Windows and Macintosh computers. Special projects included:•Assigned to supervisor role that included call escalations and administrative duties.•Conducted training for all departments on new equipment released to the public.•Organized multiple teams to support Data Coordinators to communicate knowledge of recent network and equipment upgrades.•Participated in Net Promoter Score follow-up calls that resulted from negative customer surveys.•Provided additional customer support with my peers to ensure positive customer experience.•Assisted in scheduling coverage for the Equipment Room when was assigned to that project.•Analyzing data from the Data warehouse on disconnects and suspends, ensuring the numbers customer service was reporting and accurate.

Corporate support for Greenville, SC office.• Responsible for Level 1 Helpdesk support for field offices.• Manages hardware inventory levels for field equipment.• Repairs/Repurposes hardware for field.• Hands-on support at store level for hardware, network and software.

Participated in the operations of communication devices to ensure the transfer of quality and secure information from unit to unit.Special projects included:•Installed AM/FM antennae’s for units to utilized in field missions.•Maintained accountability for crystallographic communication devices. •Operated AM and TACSAT (man portable) radios, HF data systems, SINCGARS, DTD AN/CYZ-10, and PLGR AN/PSN-11 communication devices.•Maintained accountability for crystallographic devices.

Providing customer support and assisting customer in researching and purchasing new appliances from the appliance center of the Best Buy in Spartanburg SC

Supervised ground surveillance systems engaged in intelligence and information gathering. Provided tactical and technical operational support to a team of soldiers. Executed surveillance missions using maps, aerial photographs, terrain studies, and intelligence reports. Prepared overlays and surveillance cards for continued maintenance of ground surveillance systems.Special projects included:•Assumed Assistant Squad Leader and Team Chief duties during Operation Desert Shield/Storm.•Performed duties of squad and team leader on a periodic basis.•Operated single channel radios and satellite communications equipment during tactical missions.•Responsible for securing equipment, ensuring personnel safety, and conducting successful missions.