Saul Rodriguez Email & Phone Number
@adp.com
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Who is Saul Rodriguez? Overview
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Saul Rodriguez is listed as Tech Support Professional with Experience with SaaS Marketing Platforms & API Integrations | Process Improvement | Web Development Enthusiast | TX Based | Open to Fully Remote Roles at Invoca, a company with 382 employees, based in El Paso Metropolitan Area, United States, United States. AeroLeads shows a work email signal at adp.com and a matched LinkedIn profile for Saul Rodriguez.
Saul Rodriguez previously worked as Technical Customer Support Representative at Invoca and Gap year at Career Break. Saul Rodriguez holds Bachelor Of Business Administration - Bba, Computer Information Systems from The University Of Texas At El Paso.
Email format at Invoca
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AeroLeads found 2 current-domain work email signals for Saul Rodriguez. Compare company email patterns before reaching out.
About Saul Rodriguez
My BBA degree in Computer Information Systems from The University of Texas at El Paso has given me an excellent foundation for both technical and business skills. Throughout my career, I have specialized in SaaS marketing platforms and workforce management applications, becoming an expert at navigating complex modules and integrations. As a result of my dedication, critical operations have seen productivity increase by over 20%.Currently, as a Senior Technical Support Representative at Invoca, I play a pivotal role in a team celebrated for driving significant platform and integration improvements. A highlight of my tenure is collaborating closely with the development team on a project to enhance a tool we frequently use for running bulk tasks. My role involves demonstrating the tool's practical applications and identifying issues, thereby enabling the dev team to make targeted improvements. This collaboration is pivotal in enhancing tool efficiency and reliability, reflecting my commitment to merging technical insight with real-world applications.My experience at Invoca has been marked by successfully resolving hundreds of complex customer issues, leading cross-functional training programs that have elevated team capabilities, and providing stability during leadership transitions. Through my industry knowledge and technical support expertise, I help organizations develop strategies that ensure customer success and technical excellence.My goal is to contribute to an organization that values continuous improvement, outstanding service delivery, and, above all, customer satisfaction by taking on new challenges that allow me to dive deeper into technical innovation, mentorship, and strategic planning. In any organization that places a high value on technical excellence and customer-centered solutions, I am confident that I can make a significant impact.
Listed skills include Customer Service, Microsoft Excel, Microsoft Word, Microsoft Access, and 9 others.
Saul Rodriguez's current company
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Saul Rodriguez work experience
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Technical Customer Support Representative
Current- In my current role, I have been a part of a successful team focused on driving process improvement and increasing productivity in our platform and integrations. Our achievements include:
- Resolved complex customer issues, continuously updating documentation and escalating issues to the development and product support teams.
- Mentored and trained team members, improving collaboration with cross-functional teams and achieving high levels of customer satisfaction.
- Provided stability and continuity to the team during leadership changes and supported the onboarding of new team members under 3 different managers.Additionally, I have expanded my knowledge of SQL Server database and.
- Implemented workflows using advanced search capabilities, resulting in a 30% increase in CSR productivity.
- Reduced SLA for bulk upload requests by 2 days by creating standardized templates for input files.
Gap Year
As still a fairly recent college graduate, I viewed my gap year as a chance to focus on self-improvement. The pandemic unexpectedly extended my break, but I used the time to develop my skills and stay up-to-date with industry trends.During the break, I was able to reflect on my career goals and values and use this time as a chance to research companies.
Tech Support Analyst Ii
As a TSA II my responsibilities included being available to support clients, demonstrate genuine caring to assist in uncovering root cause by fostering partnership, tailoring solutions, and provide options to what matters to the client by being proactive and anticipating client needs. In this role, my advanced knowledge of Enhanced Time(WFC) allowed me to.
Colleagues at Invoca
Other employees you can reach at invoca.com. View company contacts for 382 employees →
Daniel S.
Colleague at Invoca
Chicago, Illinois, United States, United States
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RK
Robert Kearns
Colleague at Invoca
Santa Barbara County, California, United States, United States
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CM
Collin Mcgrath
Colleague at Invoca
Santa Barbara, California, United States, United States
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TM
Tristan Marshall
Colleague at Invoca
Grand Rapids, Michigan, United States, United States
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KK
Kristy Kloberdanz
Colleague at Invoca
Greater Phoenix Area, United States, United States
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JJ
Jason Jara
Colleague at Invoca
Greater Chicago Area, United States
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JG
Jessica Gross
Colleague at Invoca
Loomis, California, United States, United States
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MV
Mikayla Vogt
Colleague at Invoca
Greater Chicago Area, United States
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TP
Tom Phillips
Colleague at Invoca
San Francisco, California, United States, United States
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MU
Muzafar Umarov
Colleague at Invoca
Ashburn, Virginia, United States, United States
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Saul Rodriguez education
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The University Of Texas At El Paso
Frequently asked questions about Saul Rodriguez
Quick answers generated from the profile data available on this page.
What company does Saul Rodriguez work for?
Saul Rodriguez works for Invoca.
What is Saul Rodriguez's role at Invoca?
Saul Rodriguez is listed as Tech Support Professional with Experience with SaaS Marketing Platforms & API Integrations | Process Improvement | Web Development Enthusiast | TX Based | Open to Fully Remote Roles at Invoca.
What is Saul Rodriguez's email address?
AeroLeads has found 2 work email signals at @adp.com for Saul Rodriguez at Invoca.
Where is Saul Rodriguez based?
Saul Rodriguez is based in El Paso Metropolitan Area, United States, United States while working with Invoca.
What companies has Saul Rodriguez worked for?
Saul Rodriguez has worked for Invoca, Career Break, and Adp.
Who are Saul Rodriguez's colleagues at Invoca?
Saul Rodriguez's colleagues at Invoca include Daniel S., Robert Kearns, Collin Mcgrath, Tristan Marshall, and Kristy Kloberdanz.
How can I contact Saul Rodriguez?
You can use AeroLeads to view verified contact signals for Saul Rodriguez at Invoca, including work email, phone, and LinkedIn data when available.
What schools did Saul Rodriguez attend?
Saul Rodriguez holds Bachelor Of Business Administration - Bba, Computer Information Systems from The University Of Texas At El Paso.
What skills is Saul Rodriguez known for?
Saul Rodriguez is listed with skills including Customer Service, Microsoft Excel, Microsoft Word, Microsoft Access, Teamviewer, Cashiering, Powerpoint, and Sales.
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