Digital Leader & It Support
- Provided 1st & 3rd line Technical Support to Users (Students on Campus).- General IT Operations, Maintaining and Supporting both documentation & ITIL processes- Assist with general issues relating to connectivity and networking (LAN, WAN & WLAN)- Provide aid with Hardware & Installation/Updating of operating systems & applications- Administering Active Directory, Group Policy, DNS and DHCP (Windows)- Support and implement security practices- Work to Strict and fast… Show more - Provided 1st & 3rd line Technical Support to Users (Students on Campus).- General IT Operations, Maintaining and Supporting both documentation & ITIL processes- Assist with general issues relating to connectivity and networking (LAN, WAN & WLAN)- Provide aid with Hardware & Installation/Updating of operating systems & applications- Administering Active Directory, Group Policy, DNS and DHCP (Windows)- Support and implement security practices- Work to Strict and fast deadlines Show less