Ganeshan Iyer Email & Phone Number

Canada

Canada

Calgary, Canada Area

Calgary, Canada Area

Responsible to define & establish overall test approach / test plan for projectIdentify Functional & Non Functional (Performance, Security, Operational Readiness) test scopeCollaborate with Business Analysts, Tech Leads and Business stakeholders as primary Quality Assurance contactManage Issues, Risks & Dependencies affecting Quality Assurance tracks. Work with stakeholders on mitigation plansManage test execution, defect triage and regular status updatesFacilitate UAT sessions with business stakeholdersSupport Pre-Production & Production releases

Calgary, Canada

Support Lead (April 2013 – April 2016) (client: Marks Works Wearhouse)• As primary support contact, accountable for development, testing and implementation of enhancements improving overall end user experience.• Accountable for planning and coordination of daily operational support of WebSphere eCommerce website (IBM WCS 7 FEP4)• Collaborated with client IT / Marketing teams on issue triage, enhancement prioritization, planning of implementation and release cycles• Managed the project scope, delivery, quality levels and cross functional teams as required for integrated and enhancement release projects• Facilitated UAT sessions with business. Supervised Production release• Organized and executed bi-weekly / monthly checkpoints with various stakeholders. Published regular updates on progress.• Managed peak holiday support (Black Friday / Cyber Monday) for 3 seasons• Extensive experience working with on-shore / off-shore & distributed teamsTest Lead (April 2010 - March 2013)(client: FGL & Mark’s Works Wearhouse)• Established overall test strategy and integrated test approach• Coordinated deep dive sessions with various stakeholders• Facilitated functional understanding of backend systems. Assisted team members with test scenarios• Executed UAT workshop with Merchandising and Finance team• Managed a team of 10 QA, distributed between Calgary & India• Facilitated regular checkpoints with client stakeholders. Published status updates

Java Developer (October 2007 – March 2010)(client: Bell Canada)• Provided object-oriented design, programming and implementation support to the rate card application implemented in Struts framework• Played primary role in supporting application at the client location (Vancouver) for 15 months• Worked as an integral member of Bell IT team in supporting the application through 2010 Winter Olympics in Canada• Implemented UI enhancements, JAX-RPC web services and fine-tuned SQL queriesJava Developer (India - June 2004 – May 2007)(Sapient India)• Implemented UI interfaces in JSP to render data fetched from VCM (Vignette Content Management system)• Designed & implemented CTD (Content type definitions) in VCM• Involved in infra effort to build and deploy application on internal and client environments• Played an effective role supporting application deployments on UAT and Production environments