Sofia Garcés Email & Phone Number

Antioquia, Colombia

Medellín, Antioquia, Colombia

Copy and content writing, community manager, social media ad strategies and execution, graphic design for social networks and presentations, on-page SEO analysis, website optimization, User Experience, metrics analysis, keyword optimization, meta tags and meta descriptions, and blog content.

Medellín, Antioquia, Colombia

Development of strategies for social media, social media management, and execution of strategy. Content edition and creation, design of graphic pieces to post, copy and content writing, metrics analysis.

Medellín, Antioquia, Colombia

Development of strategies and management of social networks, creation and execution of brand activation strategies (online and offline), merchandising (trends, planning, design and distribution), planning and execution of events, analysis of experience of collaborators in different business verticals.

Medellín, Antioquia, Colombia

Strategy development on digital media, development of customer service project, support on brand refreshment project, commercial management in sales operations through the different channels of the company.

Medellín, Antioquia, Colombia

Manage customer service cases through the call center. Community manager for Gef and Punto Blanco, in charge of making reports to pin point insights and relevant data. Identify and analyze new ways to improve the customer's shopping experience through the different channels (online and offline).

Elaboration of products, distribution and commercialization. Managing accounts and establishing prices. In charge of the entire process, from the purchase of the ingredients, to the elaboration of the products and its delivery to the clients.

Communication with clients, both on social media or over the phone. Packaging and shipping orders.