Steven Gauer Email and Phone Number
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Steven Gauer personal email
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Experienced professional with a strong background in team leadership, process improvement and documentation and Financial Tech. Proven track record of enhancing implementation processes, improving client experiences, and driving product enhancements. Adept at managing cross-functional teams, fostering collaboration, and optimizing workflows in both remote and on-site environments. Passion for developing new talent and growing existing. Strong communicator with a knack for identifying areas for improvement and implementing effective solutions. Currently, I proudly serve as the Senior Manager, Payments Implementations at Versapay guiding a team of 8 talented individuals. I was recognized as Manager of the Year in 2021. I've successfully managed over a dozen direct reports, fostering an environment of collaboration and achievement.In my role, I spearhead the implementation of Versapay's product into three major ERPs—Microsoft Business Central, Sage Intacct and NetSuite. My team and I are dedicated to the swift and error-free execution of projects, ensuring seamless integration and client satisfaction.My responsibilities extend to strategic project management, encompassing project scheduling, tracking, and coordination across multiple teams within the organization. I play a pivotal role in defining workflows and processes. Creating meticulous documentation, and handling client escalations with efficiency and professionalism.My management style is characterized by empowerment. I provide my team with the flexibility and responsibility needed to excel, fostering innovation and a commitment to excellence. This approach has proven instrumental in our collective success.Beyond the tech realm, I channel my leadership and coaching skills into youth soccer. Having coached high school soccer in the past, I continue to inspire and mentor young talents on and off the field as a part of Cuyahoga Falls Soccer Club.
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Senior Manager, Payments ImplementationsVersapay Jan 2024 - PresentMiami, Florida, Us
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Implementation Manager, PaymentsVersapay Oct 2020 - Jun 2024Miami, Florida, Us
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Implementation Manager, PaymentsSolupay Sep 2020 - Present
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Netsuite Integrations ManagerSolupay May 2020 - Sep 2020
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Netsuite Integration ConsultantSolupay Jun 2017 - May 2020
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Senior Support EngineerEncompass Group, Llc. Jan 2015 - Jun 2017Cleveland, Ohio, Us -
System AdministratorSkycasters Aug 2013 - Jan 2015Akron, Oh, Us -
Support EngineerEncompass Group, Llc. Sep 2011 - Aug 2013Cleveland, Ohio, Us
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Internet Technical Support SpecialistWindstream Communications Jan 2011 - Sep 2011Little Rock, Ar, Us -
Technical SupportSkycasters Apr 2010 - Jan 2011Akron, Oh, Us*Diagnose and troubleshoot satellite internet connectivity issues.*Perform Cross Polarization tests to ensure strong signal strength.*Check modem configurations via Telnet and HyperTerminal.*Reconfigure modems via Telnet and HyperTerminal.*Troubleshoot network connectivity.*Record troubleshooting updates in the Platypus ticket software.
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Dispatcher/SchedulerVoyager Jet Center Jan 2008 - Mar 2009Morgantown, West Virginia, Us*Built and maintained relationships with the Voyager pilot group as well as high dollar clients.*Responsible for ensuring each crew member (approx. 25) received their brief for the following day*Responsible for ensuring that each trip flown had the appropriate logistics arranged. *Reconciled all trips flown to ensure flight data has been recorded accurately.*Managed, oversaw and accountable for the fleet schedule. This included 10 aircraft and approximately 25 crew members.*Responsible for tracking days worked for the Voyager pilot group as well as approving and denying requests for time off.*Designed, implanted and organized the pilot request for time-off program.*Organized and implemented the pilot daily activity report. -
Dispatcher & Aircraft SupportFlight Options, Llc May 2002 - Dec 2007Cleveland, Ohio, Us*Built and maintained long term relationships with vendors.*Tracked and reconciled all Blackberry devices sent back to Flight Options for repair/replacement.*Responsible for delivery, tracking and charts, maps and other equipment required for flight to all Flight Options aircraft.*Briefed all crewmembers daily for the next days flights and arranged appropriate logistics..*Designed and implemented the Load Manifest program. Managed program with no FAA violations over a three year period. Approximately 3000 flights per month.*Tasked with several projects at one time, while performing my daily duties with a low margin of error.*Created the Operations Control Center (OCC) communication flow to the specifications of the Directors of the OCC.*Received the Immelmann Award (Employee of the Year) for Dispatch in 2003.*Received 2 commendations for outstanding performance.
Steven Gauer Skills
Steven Gauer Education Details
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Computertraining.EduMicrosoft Certified Server Administrator -
The University Of AkronGeneral Studies
Frequently Asked Questions about Steven Gauer
What company does Steven Gauer work for?
Steven Gauer works for Versapay
What is Steven Gauer's role at the current company?
Steven Gauer's current role is Senior Manager, Payments Implementations at VersaPay.
What is Steven Gauer's email address?
Steven Gauer's email address is sg****@****llc.com
What is Steven Gauer's direct phone number?
Steven Gauer's direct phone number is +121653*****
What schools did Steven Gauer attend?
Steven Gauer attended Computertraining.edu, The University Of Akron.
What skills is Steven Gauer known for?
Steven Gauer has skills like Troubleshooting, Computer Hardware, Technical Support, Network Security, Customer Service, Firewalls, Tcp/ip, Software Installation, Operating Systems, Process Improvement, Security.
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