Samantha Aurelio (Gentilcore) Email & Phone Number

Bradenton, Fl, Us

Accounting: Accounts Payable Analyst-Construction

Clarence, New York, Us

Accounting: Bookkeeper, Payroll and HR

Tonawana, Ny, Us

Accounting: Accounts Payable Admin

Rochester, Ny, Us

I maintained an assigned base of 250+ payroll clients with various pay weekly, bi-weekly, semi-monthly, and monthly pay frequencies. Connected with my client base via telephone, fax, and/or e-mail to obtain payroll data including hours worked, salary adjustments, special payments and employee deductions. Accurately keyed all payroll related data necessary to process client payrolls timely by their specified deadline.

Rochester, New York, Us

90 day contract position. Technical support for MCS software; Franklin, Newton, Nutrikids, etc. Customer support and service for MCS software and questions with using the product; solved issues and errors customer would have with the programs.

Rochester, New York, Us

I was a keyholder that opened and closed the store. I managed 15+ employees before, during, and after store hours. I tracked our daily, weekly, monthly, and yearly budget to assure we were using our payroll wisely. Helped manage our payroll when the Store Manager was out. Our production, truck order and budget sheets are excel worksheets; I used excel daily. I counted our safe and register drawers before we opened and after we closed the store. I helped our employees meet production goals and efficiency.

Boca Raton, Florida, Us

Awarded several Blue Awards; given for excellent customer service and when a customer gives a verbal/written compliment about the service and experience they received from an employee. Technical support and would help customers with password resets for their online accounts and phone applications; ADT Pulse and MyADT.com. Assisted customers with issues they were having with their alarm panels, keypads, sensors, and devices that were installed in the home for security monitoring. Assisted with EDO, emergency dispatch, and would call customers when an alarm was received to verify if everything was okay at the home or business, or if PD/FD were needed. Handled customer accounts and billing information/accounts. Assisted customers with rebooting their equipment, powering down/resetting equipment, and troubleshooting device/product issues. Assisted with training new employees on how to use our computer programs, how to take calls, customer service values, product knowledge and was on the training assist line and answered questions employees had.

Rochester, Ny, Us

Cashier; cashed people out when they were finished grocery shopping. Helped handicapped or elderly customers shop when asked to. Worked in the floral department, bakery department, café registers, prepared foods department, produce department, and The Food Bar restaurant at the Pittsford location. Helped managers out with tasks they assigned to me for the front end; supplies, filling bags, re-shops, helping other cashiers, grabbing items for customers, even running the front end for overnight shifts. When given the opportunity I was able to work at special events the company held or sponsored; LPGA set up-take down-booths, Halloween event at St. John Fisher College for children-cookie decorating with costumes, Movie nights in the store’s café area.

I managed 15+ employees before, during, and after store hours. I tracked our daily, weekly, monthly, and yearly budget to assure we using our payroll wisely. I was in charge of our classes and demos for the store's products and craft projects. I was a keyholder and would open and close the store. I helped the store meet our company's goals for class bookings, sales, and department productions.

Associate Of Applied Science - Aas, Accounting

High School Diploma, Regents With Advanced Designation