Steven Freeman work email
- Valid
- Valid
- Valid
Steven Freeman personal email
Steven Freeman phone numbers
IT Engagement Director/Projects Director/Delivery ExecutiveThroughout my career I have been brought in to high-value client engagements to lead complex programs, turnaround troublesome situations, and deepen client loyalties. My consulting experience started with internal project manager and account manager roles for UK-based IT organizations and quickly grew in scope to senior level delivery and enterprise engagement positions with international firms.Representative areas of impact include:Cost Saving Initiatives: Introduced process improvements, EU license re-negotiations, and service improvement tools to deliver dual-sided cost savings in a client /supplier relationship. Led $MM Transformational initiatives across ITO and BPO organisations.Delivering Metrics: Consistently met or exceeded metrics throughout career, often increasing metrics within programs to better meet delivery results. Known for meeting and exceeding revenue, margin, and client satisfaction targets. Change Management & Leadership: Adept at stepping in to tough situations and turning around performance and attitudes to save engagements and client relations. Strong leadership skills ranging from small teams through to account level roles covering 200+ employees. My keen focus on customer relationship skills enabled a supplier transition to succeed with no impact to contract commitments and client satisfaction, delivering results while avoiding any staff attrition or damage to morale. System Design Influence: Led the strategy and architecture for several transformation and transition programs across varying sectors, including Utility, Health and Government sponsored clientsPeople Management: Supervised and led teams of up to 200 professionals both locally and offshore. Dual UK/US Citizen.Specialties: Service Delivery, Program/Transition/Transformation Management.
-
RetiredRetiredLincoln, England, Gb
-
Senior Advisor - Service ManagementWest Monroe Jul 2023 - PresentUnited KingdomReview client's approach to Service Management and adoption of ITSM tools, providing guidance and recommendations for a cost effective implementation and establishing an environment in which to maximize ROI and align its organization for operational cost effectiveness. -
Senior Program Consultant - HrisWest Monroe Oct 2022 - May 2023Wfh & UsProviding guidance and support to the client HR VP and HR Directors for the transition of HR and Payroll Services, to UKG Pro/Dimensions, as part of a carve-out from a major Fortune 500 Food & Beverage Company. Responsibilities included program realignment internally and with the vendor, and acting as the central liaison across the business and IT.
-
M&A Advisor - It Business Partner For EuropeWest Monroe Jun 2022 - May 2023United KingdomProviding IT consultation and advice to the European Leadership during the carve-out of a major beverage business from a World-leading food and beverage industry. Acting as the IT focal point for Europe during the complete IT lifecycle deployment, representing European interests at the global level.
-
Senior Advisor - Siam Organizational DesignWest Monroe Mar 2021 - Sep 2021RemoteSenior advisor to the SVP of a global life sciences conglomerate with an emphasis on improving the dynamics between the internal and external Service Integration organizations. Identified critical improvement areas across the client's retained Service Integration and Vendor Management organizations, including recommended organization redesigns and a fresh approach to the governance of the key multi-supplier relationship that spanned across both Application and Infrastructure services.
-
Senior Advisor - Siam Organization DesignPace Harmon (West Monroe Partners) Jun 2020 - Dec 2020RemoteWorking as part of a senior advisement team, worked with the internal IT organization of a leading US Healthcare corporation to help it move to a SIAM centric management structure. Working at the VP/Senior Director level, advised on organizational alignment/improvement and developed client specific SIAM process and training materials.The move to SIAM followed the appointment of two significant outsourcing contracts in both the Applications and Infrastructure Services areas.
-
Global Transition ManagerPace Harmon Mar 2019 - Mar 2020Dallas, Tx- Provided global governance and executive level advice and guidance, to a multi $BN Food and Beverages Corporation., reporting to the Global VP, Applications Management Services- Provided Program and Delivery guidance on a cross-globe Applications Management and Support Services transition to a top tier Indian pure-play supplier.- Developed and operated the cross-program governance processes and procedures for the transition of 200+ applications from the client incumbent resource to a leading Indian outsourcing company., orchestrating governance of the transition across Europe (UK and Western Europe), India and Asia Pacific. -
Senior Program DirectorCatholic Health Initiatives Jul 2017 - Mar 2018Greater Denver AreaProgram Director leading the transition of CHI's Infrastructure Services from a single managed services vendor to a multi-vendor outsourced relationship. -
Senior Transition DirectorPace Harmon Jun 2015 - Jun 2017Greater Denver AreaClient: Leading US based Healthcare not-for-profit organisation.Working at the CXO level, architected and delivered a multi-vendor outsourcing strategy, replacing a single sourced Infrastructure and Service Desk supplier with multiple leading vendors providing increased service performance, improved client satisfaction and $MM financial savings. As Transition Director, led the transition of Services covering Service Desk, Data Centre, End User Computing, Legacy and Cloud based Infrastructure Services and Service Management (ITSM).
-
Enterprise Engagement Director / Projects DirectorCapgemini 2008 - Nov 2013North AmericaProgram & Delivery Director within the North America Applications Services Business Unit, responsible for the delivery of multi $m programs for this Outsourcing and Technology Consulting Services company with annual revenues in excess of $8Bn. Pre-Sales Solutioning with specific focus on Project Organization and Application Services.Representative projects encompass $20M - $75M contracts focused on decentralizing product groups, setting up governance processes, outsourced development and support, transformation projects across infrastructure, applications, and BPO. Roles held across these programs - Transition Director, Transformation Director and Delivery Executive.Extensive offshore experience with development teams based in India.Performed as Market Development Executive alongside key delivery roles, establishing add-on sales opportunities to existing and new clients in the area of Applications Management. -
Delivery DirectorSteria Group Oct 2007 - Mar 2008Birmingham, United KingdomPromoted to Delivery Director in 2007, for a UK Government education client, from lead consultant following extreme success in managing client engagements across multiple platforms. Responsible for Applications Development, Support and Testing organization comprising of 200 resources.Successfully delivered to client, while achieving all financial targets.Annual budget of GBP 20m (USD $35m). -
Principal ConsultantSteria Group Jan 2005 - Oct 2007Birmingham, United Kingdom.Principal Consultant and Managed Services Manager for a Government education client. Responsible for a team of up to 15 consultants and 12 Business Analysts., and a PMO of 4 staff. Part of the Senior Account Management team.Directed definition and scope of projects for a major strategic change program.Designed and managed the development of an online education portal across UK's Further Education sector, working with Ofsted (Office for Standards in Education, Children's Services and Skills) as primary partner.
-
Head Of Program ManagementRamesys E-Business Services Jul 2003 - Aug 2004Nottingham, United KingdomManaged PM services group (12 resources), providing cross-functional program view of core projects across the Education sector, as well as Food and Retail sectors.Responsible for Project QA and for key client relationship management.
-
Consultant Project ManagerAon Insurance Sep 2001 - Dec 2002Romford, United KingdomContract PM responsible for managing an offshore team running Aons accounting software. Successfully delivered several key upgrades with a team that had previously struggled to deliver to both client expectations and financial targets. Project team of 20 staff.Provided Project Management mentoring and consulting services to in-house PMs -
Associate - Program/Account ManagerPerot Systems Aug 1992 - Sep 2001United Kingdom / LuxembourgProgram Management and Account Management roles across Energy, Finance and Leisure clients• Account Manager/Program Manager - Internet Gaming - Gala Leisure : 2001• Relationship Manager – Powergen Retail and Metering Divisions : 2000 – 2001• PMO Lead – Clearstream Bank: 1999 – 2000• Y2K Program Manager– M&G: 1997 – 1999• Senior Manager – East Midlands Electricity: 1992 – 1997
Steven Freeman Skills
Frequently Asked Questions about Steven Freeman
What company does Steven Freeman work for?
Steven Freeman works for Retired
What is Steven Freeman's role at the current company?
Steven Freeman's current role is Retired.
What is Steven Freeman's email address?
Steven Freeman's email address is st****@****ini.com
What is Steven Freeman's direct phone number?
Steven Freeman's direct phone number is (703) 637*****
What skills is Steven Freeman known for?
Steven Freeman has skills like Program Management, Outsourcing, Pmo, It Strategy, Project Delivery, Business Transformation, Project Portfolio Management, Consulting, Project Management, Offshoring, Governance, Enterprise Architecture.
Who are Steven Freeman's colleagues?
Steven Freeman's colleagues are Zane Salameh, Emelia Kirby, Olivia Grev, David Hilborn, Chris Coker, Cebs, Nicholas Olsen, Luke Mcclelland.
Not the Steven Freeman you were looking for?
-
2feedback-data.com, littlewoodfencing.co.uk -
Steven Freeman
Atherstone -
-
Steven Freeman
Staffordshire
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial