Steve H.

Steve H. Email and Phone Number

Trying to avoid all the retirement cliches but failing. @ IBM
new york, new york, united states
Steve H.'s Location
Swindon, England, United Kingdom, United Kingdom
About Steve H.

Whilst the majority of my working life has been spent with IBM (excluding a Saturday job selling cameras and a few weekends pouring Champagne for a Corporate Hospitality company at Le Mans 24hrs), I have a broad range of experience within the IT field.My career has mainly been customer facing and I am lucky to be able to build good working relationships with colleagues and customers.I have recently retired from the role of Critical Situation manager for the Automation brand of IBM, interfacing between major customers and the support organisation to resolve high focus situations and maintain customer satisfaction.Specialties: Relationship management, customer support, customer satisfaction, education.

Steve H.'s Current Company Details
IBM

Ibm

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Trying to avoid all the retirement cliches but failing.
new york, new york, united states
Website:
ibm.com
Employees:
512090
Steve H. Work Experience Details
  • Ibm
    Retired
    Ibm Apr 2024 - Present
    Wiltshire, England, United Kingdom
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  • Ibm
    Retired
    Ibm Apr 2024 - Nov 2024
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  • Ibm
    Escalation Manager At Ibm (Automation Software)
    Ibm Feb 2022 - May 2024
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  • Ibm
    Critical Situation Manager
    Ibm
    Management and communication of resolution plans for clients with critical situations
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  • Ibm
    Resolution Manager
    Ibm 2007 - Sep 2022
    IBM Hybrid Cloud Resolution Team Leader, working with clients, IBM account teams and support teams I manage resolution and communication of critical situations impacting client's business and satisfaction with IBM.
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  • Ibm
    Joined Ibm
    Ibm Sep 1977 - Sep 2022
    Bushey
    Was it really so long ago that I started work as an IBM Golfball Printer engineer at Bushey Workshops? I recall being able to strip to the frame and rebuild a complex mechanical printer in 1 week (including re-building the wiring loom). Happy days.
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  • Ibm
    Client It Architect
    Ibm Apr 1997 - Nov 2006
    Working closely with CIO and all members of our customers technical team to ensure the overall health and vitality of the IT estate.This required a broad knowledge of HW, SW and services available from all brands within the IBM family.
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Steve H. Education Details

  • Watford Grammar School For Boys
    Watford Grammar School For Boys
    Maths, Geography, Physics
  • Watford Grammar Boys School (Wgbs)
    Watford Grammar Boys School (Wgbs)
    Maths, Physics & Geography

Frequently Asked Questions about Steve H.

What company does Steve H. work for?

Steve H. works for Ibm

What is Steve H.'s role at the current company?

Steve H.'s current role is Trying to avoid all the retirement cliches but failing..

What schools did Steve H. attend?

Steve H. attended Watford Grammar School For Boys, Watford Grammar Boys School (Wgbs).

Who are Steve H.'s colleagues?

Steve H.'s colleagues are Yogi Sumarga, Eva Junasova, Sanjay Kothawade, Carin Knight, Ireland Admin, Takako Suzuki, Ankit Kumar Singh.

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