Sean G Muller Email & Phone Number

Wellington, NZ

Wellington, New Zealand

Responsible for setting the strategic direction and leading the technology department within the consulting firm. Develop and guide a team of technology consultants to ensure the delivery of high-quality solutions that meet client needs.

Wellington & Wairarapa, New Zealand

• Successfully presented at over 15 conferences, seminars, and workshops, reaching over 1000 attendees collectively.
• Participated in over 16 hackathons, both in person and virtual, mentoring attendees, resulting in 25% increase in the total number of participants and a 13% increase in overall completion rate.
• Host on 2 podcasts, reaching an average audience of over 200 listeners per episode, "The Technology Whisperers" and Kiwi Innovators.
• A highly engaged guest on 15 different podcasts worldwide with 1000s of listeners per episode.
• Published 30+ technology videos with 1000s of views.

New Zealand

• As part of the Woolworths New Zealand Architecture team within the Technology practice, provided an Enterprise Architecture view and strategy around the use of AI across the enterprise to enable the adoption of AI by.
• Developed technology roadmaps and solution designs in the advanced analytics team that satisfied the diverse needs of business intelligence and advanced analytics scenarios to support the existing and future needs of.
• Provided technical and thought leadership to multiple cross-functional teams and business units, contributing to architectural decisions, selecting tools, championing technologies, and using appropriate technology to.
• Developed a roadmap for the business to understand what value to achieve in 1, 3, 5 years using AI to transform every aspect of how Woolworths operates in New Zealand.
• Delivered the domain wide technology architecture for the AI solutions that achieved up to 10% in cost savings.
• Championed AI technologies into the business to deliver and measure the identified outcomes, through workshops and conferences, and developed new ways of working for technology teams to deliver value and outcomes.

Wellington, New Zealand

• As the Practice Lead and Principal Consultant for AI/ML, developed the AI practice in New Zealand for Cognizant in New Zealand, with the aim to help organisations leverage AI/ML technologies at scale to transform their.
• Developed a roadmap of capability, identified the necessary people and skills and developed a market strategy for the AI practice, to increase the revenue by 25% and grow the team by 10% in the next two years.
• Built a team of diverse technologists and data scientists who could build solutions and deliver business outcomes to clients, by collaborating with leaders in the AI community, and by bringing the best resources and.
• Led client engagements and development teams in clients delivering solutions on multiple platforms, increased team's velocity by 20% in 6 months, acting as Scrum Master, Technology Leader and Solution Architect when.
• Implemented an MLOps offering, based on the Kubeflow, an open source project.
• Developed an AIOps architecture for clients, including single view of the customer, automated anomaly detection with a rule engine, and self-healing with root cause analysis, helping to improve the customer experience.

Wellington & Wairarapa, New Zealand

• Transitioned Intela.ai to Arcanum.ai building an enterprise development platform to both provide AI services and AI model building and updating pipelines.
• Led a team that defined the MVPs and scoped the scalability of the platform to handle 10x the current load.
• Developed a Machine Learning-based model for model selection and development that reduced AI model development time by 50% and improved model accuracy by 15%.
• Establishing AI Platform architecture by creating AI platform metrics, using AI platform data to inform the architecture, and implementing the AI platform architecture that resulted in a 50% faster delivery of.
• As an Enterprise Architect, helped a team of AI and ML experts partner with solution architects in the development of a holistic strategy for the adoption of AI and ML in customers.
• Created an AI architecture on a distributed ledger by using open-source frameworks.

Wellington, New Zealand

• Provided guidance for this important nonprofit organisation helping to pair students and companies for the future of New Zealand, through the review of software architecture, and the design of new software systems for.
• Created a full technology review and vendor assessment for the entire business, saving 10% in costs and increasing delivery on time by 20%.
• Developed an overall architecture plan to address scalability, performance and security needs and defined technical architecture standards, conventions and toolsets.

Wellington & Wairarapa, New Zealand

• Guided the Service Delivery Transformation Program in choosing technologies that would enable stated business outcomes by working with the program team to identify, evaluate and implement technologies.
• Defined a program of technology adoption and an architecture that could provide business outcomes, by facilitating workshops, and measuring the business value.
• When the business needed help building a development team, planned, built, instantiated and ran a 20+ person DevSecOps team to rapidly develop and deliver cloud-native applications on a RedHat Openshift container.
• Designed, Developed and led a team to deploy the 1st online reporting service that would accept any reported event for the NZ Police resulting in a 300% increase in successful online reports.
• Developed a Natural Language Processing Search function with a high precision and recall for internal KnowledgeBases.
• Developed an NZ Police Digital Human.

Wellington, New Zealand

• Adopted new technologies into existing Legacy ICT environments in a way that provides better long-term outcomes for the Business to evolve the ways of working, driving revenue growth and cost optimisation by leveraging.
• Developed several cloud-based solutions, including the use of artificial intelligence.
• As a Enterprise Architect, directed the development of a block chain ledger to reduce data duplication, increase system performance, and improve data integrity.
• Architected and developed container services to support the migration of multiple enterprise level microservices from a monolithic legacy system to a service oriented architecture.
• Led a team of engineers to build and deploy a Cloud Services infrastructure that increased revenue by 83% and improved customer satisfaction by 77%.
• Defined and led the implementation of a Chatbot and Natural Language Search solution to reduce the number of calls to the customer support centre, reducing operational costs and improving customer satisfaction.

Wellington & Wairarapa, New Zealand

• Provided Enterprise Architectural guidance in the development of an enterprise-wide Cloud Adoption Strategy and Framework resulting in a reduced cost of business operations(3%), increased adoption of cloud.
• Created the story on how the Cloud adoption strategy would progress within the Ministry, by engaging with the key stakeholders to identify the desired outcome, and then working with the technical team to design and.
• Developed the Architecture Framework map for Cloud using a TOGAF based approach for the CIO.

Wellington & Wairarapa, New Zealand

• Managed the delivery of configurable cloud-based solutions for Clients as an Enterprise & Cloud Architect and Consultant.
• Helped architecture teams communicate outcomes to key executive stakeholders and align technology solutions to desired business outcomes by creating technology roadmap presentations, which resulted in a 5% increase in.
• Developed Cloud strategy and architecture for the enterprise, including a comparison of AWS, Google Cloud and Azure.
• Created TaaS provider requirements to business outcomes alignment for multiple New Zealand Government Ministries by gaining a deep understanding of the business and technical requirements, and applying a technical.
• Developed internal current environment analysis, with a view to service improvement and cost-cutting, for multiple New Zealand Government Ministries.
• Developed >20 Reference Architectures and over 100 Solution Architectures, High-Level Designs, Detailed Designs, and Testing Strategies for multiple customers.

Wellington & Wairarapa, New Zealand

• As Lead Cloud Architect, architected a $25m IBM / New Zealand government project to build a NZ cloud, including 80+ servers, which provided IaaS, PaaS, SaaS, and BPaaS for government agencies.
• Developed a service catalogue aligned with the DIA IaaS panel requirements, by working collaboratively with the team to review the scope of the service catalogue and provide feedback to the delivery team.
• Reduced cost for customers by creating a strategy for common business needs across an anytime, anywhere, any-way access model that supports commoditising the cloud resources.
• As a Lead Cloud Architect, provided trusted advice on the potential for additional capabilities added to the IBM strategic roadmap for cloud and ultimately into cloud delivery through purchases, developments and.
• Provided relevant and timely organisationally-aligned strategic and architectural advice and guidance to customers, before and after sales, ensuring that the expected outcome of the customer’s digital transformation.
• Reduced organisational risk by performing regular cloud architecture reviews and presenting findings to the executive team.

Wellington, New Zealand

• Implemented Cisco network architecture, high-level design and detailed network design, network engineering and third-level network support escalation for several large customer out-sourcing engagements across New.
• IBM's network design and implementation for a large Bank in NZ, resulting in turnaround customer satisfaction by delivering a reliable network with a 99.999% uptime SLA.
• Developed detailed network design for Contact Energy, by identifying the network requirements, documenting the design, and communicating the design to the team, resulting in the project being back on track.
• Developed a network architecture for IBM New Zealand Cloud Infrastructure Services across the government and commercial clouds.
• Provided network architecture and technology direction for both IBM NZ internal as well as customer external requirements, increased customer satisfaction by 10%, at a cost saving of 15%.
• Trained 10 network and firewall engineers on key technologies, including the installation of new firewalls, implementing a software-defined wide-area network, and the use of a new network monitoring tool.

Westlake, TX

• Architected, Designed and provided network oversight for the Levi Strauss worldwide network.
• Engineered a network architecture and design for a data centre that supported the business needs of a Fortune 100 company with a 99.999% uptime guarantee.
• Architected and implemented a worldwide WAN Acceleration solution, reducing end user response time by 30% and saving the company $550,000 in bandwidth costs per year.
• Designed a Video Streaming Multicast solution and budgeted the project by developing a Request For Proposal using a network engineering tool, obtaining responses from vendors, and choosing the best vendor based on the.
• Key technology recommended for $10Million US Dollar datacentre refresh project: Cisco 6500, Nexus 5000, Nexus 2200, Nexus 1000v, MDS, ASA, and ASR.
• Managed the global network hardware and software refresh cycle, reducing spending on new hardware by 28%.

Dallas, TX

• Architected and implemented a secure and reliable data communication protocol to support company-wide collaboration, resulting in a 25% reduction in downtime and improved data integrity and system security.
• Developed a new network architecture and network topology, including the selection and integration of hardware and software components, and improved responsiveness by 70%.
• Developed a reactive monitoring system and improved network performance, including reducing network administration overhead by 40%.

Plano, TX

• Designed 12 different customer networks for implementation by out-sourcing services.
• Executed the design and installation of over 125+ network devices, including but not limited to routers, switches, multiplexers, WAN accelerators and wireless access points, reducing total time for implementation from.
• Planned for and implemented a network upgrade, reducing network downtime by 50% and improving page load times by 30%.

Jacksonville, FL

• Developed network segmentation initiatives that reduced latency and increased network performance, resulting in a 25% increase in data throughput.
• Designed and developed an End-to-End secure IP Network Infrastructure, optimising existing legacy systems and adding new technologies to secure data centres across multiple locations.
• Actively evaluated and implemented new technologies and solutions to increase scalability and reliability by 75% while decreasing the overall cost of ownership by 15%.

Jacksonville, FL

• Installed and configured networking systems and equipment, configured routers and switches with various vendor-specific software, and ensured LAN/WAN performance with packet capture and network scanning tools.
• Enabled secure networks with firewall policies, improved LAN/WAN uptime to 98%, and resolved various network, security, and application performance issues with average time to resolution of 8 minutes.
• Reduced data bottlenecks and redundant requests to storage devices by 20% and enhanced data throughput capability by 60%.

Arizona

• Surveyed 100 seperate sites for a network redesign of each site.
• Designed multiple networks to reduce total network downtime to less than 1%, improved reliability by 28%, and improved network performance by 15%.
• Ensured security by implementing advanced encryption, firewall and authentication techniques.

Phoenix, AZ

• Developed and deployed a new network disaster recovery system which enabled the company to recover network services in less than 48 hours in the event of an unexpected failure.
• Managed Network Operations Control Centers (NOCC) in the design and configuration of a new fully redundant system utilizing high availability clusters, divorced control planes, spine and leaf Clos networks.
• Improved overall system reliability by 99.999% reducing service downtime to less than 5 minutes per month.

Irving, TX

• Managed and maintained enterprise network solutions, decreased overall downtimes by 27%, improved system reliability by 92%, and developed documentation for network architecture and maintenance strategies.
• Oversaw network operations utilising enterprise monitoring tools to provide reliable, secure access to data and resources for multiple sites and delivered on-call technical support resulting in 99.999% availability.
• Implemented disaster recovery protocols and procedures, which led to a 40% reduction in time spent recovering from unexpected service outages.

Richardson, TX

• Configured and implemented network equipment, ensuring optimal network performance, providing end-user support and maintaining records of hardware and software resources.
• Configured routers and switches in compliance with company standards, reduced latency from 15s to 1s and maximized uptime of wireless networks.
• Troubleshot network issues and resolved 90% of cases related to network hardware and software in a timely manner.

2nd Recon BN, Camp Lejune, NC

Reconnaissance Marine

Master Of Business Administration - Mba

Education record