Responsible for setting the strategic direction and leading the technology department within the consulting firm. Develop and guide a team of technology consultants to ensure the delivery of high-quality solutions that meet client needs.

• Successfully presented at over 15 conferences, seminars, and workshops, reaching over 1000 attendees collectively.• Participated in over 16 hackathons, both in person and virtual, mentoring attendees, resulting in 25% increase in the total number of participants and a 13% increase in overall completion rate.• Host on 2 podcasts, reaching an average audience of over 200 listeners per episode, "The Technology Whisperers" and Kiwi Innovators.• A highly engaged guest on 15 different podcasts worldwide with 1000s of listeners per episode.• Published 30+ technology videos with 1000s of views.

• As part of the Woolworths New Zealand Architecture team within the Technology practice, provided an Enterprise Architecture view and strategy around the use of AI across the enterprise to enable the adoption of AI by the business areas and to influence the organization to act on the recommendations. • Developed technology roadmaps and solution designs in the advanced analytics team that satisfied the diverse needs of business intelligence and advanced analytics scenarios to support the existing and future needs of the business.• Provided technical and thought leadership to multiple cross-functional teams and business units, contributing to architectural decisions, selecting tools, championing technologies, and using appropriate technology to deliver business outcomes to enable the business to achieve a 75% reduction in time to market.• Developed a roadmap for the business to understand what value to achieve in 1, 3, 5 years using AI to transform every aspect of how Woolworths operates in New Zealand.• Delivered the domain wide technology architecture for the AI solutions that achieved up to 10% in cost savings.• Championed AI technologies into the business to deliver and measure the identified outcomes, through workshops and conferences, and developed new ways of working for technology teams to deliver value and outcomes.• Helped the business structure programs of work to deliver outcomes and developed business cases and program/project plans, resulting in high customer satisfaction.• Provided architecture and technology mentorship to other architects and the technology teams, both in Enterprise best practices and in specific technologies (AI), delivering over 50 hours of mentorship, consulting, and training to improve the team's work, and the successful delivery of 15 products.

• As the Practice Lead and Principal Consultant for AI/ML, developed the AI practice in New Zealand for Cognizant in New Zealand, with the aim to help organisations leverage AI/ML technologies at scale to transform their business and their industry.• Developed a roadmap of capability, identified the necessary people and skills and developed a market strategy for the AI practice, to increase the revenue by 25% and grow the team by 10% in the next two years. • Built a team of diverse technologists and data scientists who could build solutions and deliver business outcomes to clients, by collaborating with leaders in the AI community, and by bringing the best resources and training to the team. • Led client engagements and development teams in clients delivering solutions on multiple platforms, increased team's velocity by 20% in 6 months, acting as Scrum Master, Technology Leader and Solution Architect when necessary.• Implemented an MLOps offering, based on the Kubeflow, an open source project.• Developed an AIOps architecture for clients, including single view of the customer, automated anomaly detection with a rule engine, and self-healing with root cause analysis, helping to improve the customer experience and reduce operational costs.• Developed AISecOps offerings, this included developing workshops to provide clients with a detailed understanding of AISecOps and how to implement in their organisation.• Built and managed a team of specialists and engineers to deliver AI Conversational interfaces (Chatbots/Digital Humans) that increased customer satisfaction by 22%.• Developed machine learning models for video, image, audio, and text, which resulted in a 90% increase in efficiency and a 30% increase in accuracy.• Deployed MLOps solutions on three cloud providers: GCP Vertex AI, Azure MLOps, and AWS Sagemaker.

• Transitioned Intela.ai to Arcanum.ai building an enterprise development platform to both provide AI services and AI model building and updating pipelines. • Led a team that defined the MVPs and scoped the scalability of the platform to handle 10x the current load.• Developed a Machine Learning-based model for model selection and development that reduced AI model development time by 50% and improved model accuracy by 15%.• Establishing AI Platform architecture by creating AI platform metrics, using AI platform data to inform the architecture, and implementing the AI platform architecture that resulted in a 50% faster delivery of capability.• As an Enterprise Architect, helped a team of AI and ML experts partner with solution architects in the development of a holistic strategy for the adoption of AI and ML in customers.• Created an AI architecture on a distributed ledger by using open-source frameworks.• Conducted a technical assessment and developed a strategic roadmap to improve operational metrics for AI/ML operations.

• Provided guidance for this important nonprofit organisation helping to pair students and companies for the future of New Zealand, through the review of software architecture, and the design of new software systems for the web API, and the legacy database.• Created a full technology review and vendor assessment for the entire business, saving 10% in costs and increasing delivery on time by 20%.• Developed an overall architecture plan to address scalability, performance and security needs and defined technical architecture standards, conventions and toolsets.

• Guided the Service Delivery Transformation Program in choosing technologies that would enable stated business outcomes by working with the program team to identify, evaluate and implement technologies.• Defined a program of technology adoption and an architecture that could provide business outcomes, by facilitating workshops, and measuring the business value. • When the business needed help building a development team, planned, built, instantiated and ran a 20+ person DevSecOps team to rapidly develop and deliver cloud-native applications on a RedHat Openshift container environment and Pega Systems Cloud environment integrated with the legacy Police systems.• Designed, Developed and led a team to deploy the 1st online reporting service that would accept any reported event for the NZ Police resulting in a 300% increase in successful online reports.• Developed a Natural Language Processing Search function with a high precision and recall for internal KnowledgeBases.• Developed an NZ Police Digital Human.• Developed a business architecture roadmap for the Service Management group within the NZ Police, including logical and physical business models, business process diagrams, and stakeholder engagement plans.• Decreased development time by 40%, increased customer satisfaction by 10% and developed various automation tools to improve operational efficiency by 20%.

• Adopted new technologies into existing Legacy ICT environments in a way that provides better long-term outcomes for the Business to evolve the ways of working, driving revenue growth and cost optimisation by leveraging a cross-functional team of Architects, Project Managers, Developers, and Support Engineers.• Developed several cloud-based solutions, including the use of artificial intelligence.• As a Enterprise Architect, directed the development of a block chain ledger to reduce data duplication, increase system performance, and improve data integrity.• Architected and developed container services to support the migration of multiple enterprise level microservices from a monolithic legacy system to a service oriented architecture.• Led a team of engineers to build and deploy a Cloud Services infrastructure that increased revenue by 83% and improved customer satisfaction by 77%.• Defined and led the implementation of a Chatbot and Natural Language Search solution to reduce the number of calls to the customer support centre, reducing operational costs and improving customer satisfaction.• Full-Service Management integration and aggregation: Designed and implemented a technology solution to provide real-time data integration that reduced the time and cost of integration by 40% and 30% respectively.• Implemented data insights for data scientists to use, by working with developers on the data science team to define the data structure and ETL process.• Led the ICT and Architectural Modernisation (Agile/DevOps/Microservices) program to improve the ICT re-use by 30% and increase the speed of delivery by 100%.

• Provided Enterprise Architectural guidance in the development of an enterprise-wide Cloud Adoption Strategy and Framework resulting in a reduced cost of business operations(3%), increased adoption of cloud services(10%), and improved customer satisfaction(5%).• Created the story on how the Cloud adoption strategy would progress within the Ministry, by engaging with the key stakeholders to identify the desired outcome, and then working with the technical team to design and develop the story.• Developed the Architecture Framework map for Cloud using a TOGAF based approach for the CIO.

• Managed the delivery of configurable cloud-based solutions for Clients as an Enterprise & Cloud Architect and Consultant.• Helped architecture teams communicate outcomes to key executive stakeholders and align technology solutions to desired business outcomes by creating technology roadmap presentations, which resulted in a 5% increase in customer satisfaction and revenue while decreasing IT costs.• Developed Cloud strategy and architecture for the enterprise, including a comparison of AWS, Google Cloud and Azure.• Created TaaS provider requirements to business outcomes alignment for multiple New Zealand Government Ministries by gaining a deep understanding of the business and technical requirements, and applying a technical architecture design framework.• Developed internal current environment analysis, with a view to service improvement and cost-cutting, for multiple New Zealand Government Ministries.• Developed >20 Reference Architectures and over 100 Solution Architectures, High-Level Designs, Detailed Designs, and Testing Strategies for multiple customers.• Conducted 100+ customer meetings, training sessions, workshops, Proof of Concepts, stakeholder meetings and detailed discussions.

• As Lead Cloud Architect, architected a $25m IBM / New Zealand government project to build a NZ cloud, including 80+ servers, which provided IaaS, PaaS, SaaS, and BPaaS for government agencies. • Developed a service catalogue aligned with the DIA IaaS panel requirements, by working collaboratively with the team to review the scope of the service catalogue and provide feedback to the delivery team. • Reduced cost for customers by creating a strategy for common business needs across an anytime, anywhere, any-way access model that supports commoditising the cloud resources.• As a Lead Cloud Architect, provided trusted advice on the potential for additional capabilities added to the IBM strategic roadmap for cloud and ultimately into cloud delivery through purchases, developments and business partnerships. • Provided relevant and timely organisationally-aligned strategic and architectural advice and guidance to customers, before and after sales, ensuring that the expected outcome of the customer’s digital transformation aligned with their business objectives using metrics such as time to market, availability, and scalability.• Reduced organisational risk by performing regular cloud architecture reviews and presenting findings to the executive team.• Led a global team of 8 architects from across several disciplines including network, storage, automation, software development, and service management.• Developed and implemented a set of best practices, design patterns, and an internal framework (including a cross-platform code generator) to accelerate the delivery of highly-available solutions.• This resulted in a 40% reduction in time to market, a 20% increase in reuse, and a 10% increase in overall solution quality.

• Implemented Cisco network architecture, high-level design and detailed network design, network engineering and third-level network support escalation for several large customer out-sourcing engagements across New Zealand. • IBM's network design and implementation for a large Bank in NZ, resulting in turnaround customer satisfaction by delivering a reliable network with a 99.999% uptime SLA.• Developed detailed network design for Contact Energy, by identifying the network requirements, documenting the design, and communicating the design to the team, resulting in the project being back on track.• Developed a network architecture for IBM New Zealand Cloud Infrastructure Services across the government and commercial clouds.• Provided network architecture and technology direction for both IBM NZ internal as well as customer external requirements, increased customer satisfaction by 10%, at a cost saving of 15%.• Trained 10 network and firewall engineers on key technologies, including the installation of new firewalls, implementing a software-defined wide-area network, and the use of a new network monitoring tool.• Improved internal processes and procedures to reduce support and design efforts by 25% by adding clear documentation and diagrams to the network architecture.

• Architected, Designed and provided network oversight for the Levi Strauss worldwide network.• Engineered a network architecture and design for a data centre that supported the business needs of a Fortune 100 company with a 99.999% uptime guarantee.• Architected and implemented a worldwide WAN Acceleration solution, reducing end user response time by 30% and saving the company $550,000 in bandwidth costs per year.• Designed a Video Streaming Multicast solution and budgeted the project by developing a Request For Proposal using a network engineering tool, obtaining responses from vendors, and choosing the best vendor based on the responses.• Key technology recommended for $10Million US Dollar datacentre refresh project: Cisco 6500, Nexus 5000, Nexus 2200, Nexus 1000v, MDS, ASA, and ASR.• Managed the global network hardware and software refresh cycle, reducing spending on new hardware by 28%.

• Architected and implemented a secure and reliable data communication protocol to support company-wide collaboration, resulting in a 25% reduction in downtime and improved data integrity and system security.• Developed a new network architecture and network topology, including the selection and integration of hardware and software components, and improved responsiveness by 70%.• Developed a reactive monitoring system and improved network performance, including reducing network administration overhead by 40%.

• Designed 12 different customer networks for implementation by out-sourcing services.• Executed the design and installation of over 125+ network devices, including but not limited to routers, switches, multiplexers, WAN accelerators and wireless access points, reducing total time for implementation from an estimated 6 months to 4 months.• Planned for and implemented a network upgrade, reducing network downtime by 50% and improving page load times by 30%.

• Developed network segmentation initiatives that reduced latency and increased network performance, resulting in a 25% increase in data throughput.• Designed and developed an End-to-End secure IP Network Infrastructure, optimising existing legacy systems and adding new technologies to secure data centres across multiple locations.• Actively evaluated and implemented new technologies and solutions to increase scalability and reliability by 75% while decreasing the overall cost of ownership by 15%.

• Installed and configured networking systems and equipment, configured routers and switches with various vendor-specific software, and ensured LAN/WAN performance with packet capture and network scanning tools.• Enabled secure networks with firewall policies, improved LAN/WAN uptime to 98%, and resolved various network, security, and application performance issues with average time to resolution of 8 minutes.• Reduced data bottlenecks and redundant requests to storage devices by 20% and enhanced data throughput capability by 60%.

• Surveyed 100 seperate sites for a network redesign of each site.• Designed multiple networks to reduce total network downtime to less than 1%, improved reliability by 28%, and improved network performance by 15%.• Ensured security by implementing advanced encryption, firewall and authentication techniques.

• Developed and deployed a new network disaster recovery system which enabled the company to recover network services in less than 48 hours in the event of an unexpected failure.• Managed Network Operations Control Centers (NOCC) in the design and configuration of a new fully redundant system utilizing high availability clusters, divorced control planes, spine and leaf Clos networks.• Improved overall system reliability by 99.999% reducing service downtime to less than 5 minutes per month.

• Managed and maintained enterprise network solutions, decreased overall downtimes by 27%, improved system reliability by 92%, and developed documentation for network architecture and maintenance strategies.• Oversaw network operations utilising enterprise monitoring tools to provide reliable, secure access to data and resources for multiple sites and delivered on-call technical support resulting in 99.999% availability.• Implemented disaster recovery protocols and procedures, which led to a 40% reduction in time spent recovering from unexpected service outages.

• Configured and implemented network equipment, ensuring optimal network performance, providing end-user support and maintaining records of hardware and software resources.• Configured routers and switches in compliance with company standards, reduced latency from 15s to 1s and maximized uptime of wireless networks.• Troubleshot network issues and resolved 90% of cases related to network hardware and software in a timely manner.

Reconnaissance Marine