Siddhant Govil Email & Phone Number

New York, New York, United States

• Administered on-premises Active Directory and Azure Active Directory, integrating directories and optimizing user access and security. Achieved a 90% reduction in unauthorized access and streamlined user access across enterprise technologies. Provisioned and managed Identify Access Management (IAM) in enterprise cloud applications.• Optimized and managed the Office 365 environment by automating administrative tasks with PowerShell scripts, streamlining email management through retention policies, and boosting tool adoption by 35% via targeted user training, resulting in a 20% reduction in administrative overhead.• Managed Jira, Confluence, Bitbucket, and Jira Software by configuring workflows, refining change processes, and overseeing user permissions. Enhanced team productivity by 40% and strengthened system security.• Utilized Intune, Microsoft Defender, and Microsoft Entra/Azure Active Directory to configure security and compliance policies aligned with HITRUST. Enhanced endpoint protection and overall security posture.• Updated and maintained the PHI/PII database using IBM Inspector, preventing data errors and overlays in statewide HIE exchanges. Improved data accuracy and compliance with privacy regulations.• Resolved Level 1 and Level 2 issues by collaborating with Infrastructure, DevOps, Application teams, and the Department of Health. Coordinated with vendors and customers for efficient issue resolution and high service levels.• Led cross-department IT projects by coordinating resources, aligning project goals, and facilitating inter-departmental collaboration. Ensured timely project delivery and successful outcomes.

Greater New York City Area

• Assist Project Director with programmatic, data and administrative tasks essential in conducting a year-round research project involving over 300 participants from diverse backgrounds.• Analyze and manage project data from NYU’s database utilizing Excel to supplement annual research reports and develop recommendations on hiring based on research participants and clients’ needs to ensure proper staffing throughout the year.• Develop measurement plans and KPIs to gauge success of new project enhancements.• Provide feedback to professional staff to ensure resources, assets and communications are used effectively to increase the success and retention of the research program and increase productivity by 50%.• Write SQL queries to identify appropriate actions required in determining best path for solving problems.• Assist in conducting data analysis in support of a variety of analytic solutions.• Prepare required reports and lists as directed for submission for private funding sources/financiers & New York University to raise over $500,000 and guarantee all avenues of the project are properly financed.

• Advised Project Director and Research Assistants in managing our technical and background processes such as upgrading desktop/laptop computers, printers,scanners troubleshooting software and hardware issues and enable file up keeping to aid in transitioning program to electronic data storage.• Lead and orchestrated the complete transition of research programs to remote during the Covid-19 Pandemic using information systems and finding alternative solutions.• Manage, support and troubleshoot mobile devices such as laptops, macs, smartphones and tablets.• Trained 40 plus staff and faculty in the use of new remote software and file management systems to improve comfortability of professional staff, the quality of the project and efficiency in data access by over 50%.• Answer support calls/emails and work with clients to fully understand, troubleshoot and resolve issues• Resolved network issues and provided technical hands-on, remote and phone support related to all technical staff levels. • Provide Tier 1 Support for all users through the creation of tickets, escalation of issues and follow up of resolutions.

Greater New York City Area

Bachelor's of Science Computer Engineering

Bachelor'S Degree, Computer Engineering

Electro-Mechanical Engineering