Sharon Philip Email & Phone Number

Australia

London Area, United Kingdom

I'm currently working on the discovery and concept proposition of a new productivity tool at Design3 that integrates learning by doing that accommodates the changing needs of users such as microlearning, practical approach, and hyper-personalisation. My responsibilities during this internship include - Conducting user interviews and insight-gathering - Customer journey mapping- Competitor analysis- Market sizing, and finding market fit through Blue Ocean Strategy- Pricing strategy and financial projections- Defining the MVP and feature prioritization- Developing the product backlog and roadmap

Bengaluru, Karnataka, India

Work with clients from various industries to create impactful user-centric digital solutions by marrying design, business and technology together.• Led a 30+ member project (designers, developers, testers) for a prominent Golf association to build a centralized digital fan experience across web and mobile applications.• Conceptualized and designed a one-stop mobile app that houses 16+ championships for a unified fan experience. • Managed the end-to-end delivery (conception to code deployment) for MVP app with 2 major championships that further secured a $3.4Mn deal and 5-year contract for Deloitte. (25K+ downloads across iOS and Android)• Collaborated with stakeholders from business, technology, and marketing teams for requirements gathering, feature prioritization and release road mapping. • Worked with 2 leading clients in the healthcare and life sciences industry to transform user experiences for different end-users in the healthcare ecosystem. • Enhanced client’s flagship website to connect patients to healthcare systems through intuitive experiences that promoted business objectives (increase in appointment scheduling, decrease in call center call volumes).• Designed a wellness tracker prototype for breast cancer patients that improves patient-provider value exchange.• Spearheaded the decommissioning and data archival of Covid Testing Management System that saved operational and workforce costs of $300k.

• Managed a 25-member project for a Fortune 500 US pharmaceutical company to implement a comprehensive Covid Testing Management System across 7+ web applications.• Led 3 sub-teams to deliver 18 releases in 12 months with rapidly changing requirements and close collaboration with client. • Successfully shipped critical Covid Vaccination Registration portal that enabled ~24k employees(+families) avail vaccine• Worked with a leading US insurance client to design a sales incentivization tool to enhance the selling experience and addresses use cases relevant to financial service clients. • Automated the manual claims submission process to reduced claims error rate to 1% and optimized sales team efficiency. • Redesigned the above solution to create a white labelled prototype a design asset with Deloitte that won several sales pursuits in the insurance sector.

Bengaluru Area, India

• Worked on a complex web based custom solution in the Health Care domain for a Public-Sector client in the US, which includes Software Development, Business Analysis and Quality Assurance.• SME for integration of multiple modules, data flow, web services and data conversion interfaces in the team. • Led the team during design and implementation phase to implement a new functionality in the project. Was a key member in technical design of the database structure, setting up of web services and implementation of APIs.• Analyzed existing live application data to identify risks and issues, and thereby enhance solution further to make it more user- friendly, robust and stable. • Streamlined various processes to ensure higher application quality with lesser manual or automated efforts. Improve the performance of the application by removing redundancy, code and script optimization and reducing system complexity.• Collaborated with client to gather business requirements through document and workflow analysis and propose efficient and feasible solutions.• Created visually impactful dashboards in Excel and Tableau for the hiring process in Deloitte across India. Different parameters such as technology, skills, acceptance rate, compensation were considered for the dashboards to enhance the process, and this implementation was highly regarded by the leadership.

Bengaluru

• Worked as an analyst to gather client requirements and translate them to functional and technical documents and workflows, as well as provide efficient and feasible solutions for various business requirements.• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.• Analyzed technical trends in the market and provide recommendations to the management on performance and potential areas of development.• Developed web based custom solutions for multiple Public-Sector clients in US and ensure successful deployment of application into production. • Implemented the integration of two complex modules through web service calls and mapped over 120 screens which resulted in tremendous reduction of end-user effort, data redundancy and improved efficiency.• Provide maintenance and support to the application post production by triaging and turning around defects quickly.

Bengaluru, Karnataka, India

Knotbook is an app focussed on bridging traditional matrimonies and new generation dating apps to create a middle ground for committment-ready singles in urban cities.• Spearheaded the conception, product roadmap, discovery, and end-to-end development of the dating app, resulting in a 20% reduction in time-to-market launch.• Prioritized backlog features based on business value, drafted product requirements, and resolved 35 critical bugs identified during Beta testing, thus reducing app crashes and feature accuracy by 25%• Collaborated closely with designers to provide UI/UX design feedback and improved user experience by 15%.

Kuwait

• Worked with Internal Audit & Risk Advisory Department to review and update of internal audit procedures for the telecommunication industry in Kuwait.• Performed data analysis and created audit reports related to Information Technology• Consolidation of audit observations

Master Of Business Administration - Mba

Activities and Societies: / 1. Director of Events of Technology, Media and Telecommunications (TMT) club. 2. Student Ambassador of MBA.

Bachelor Of Technology (Btech), Electronics And Communications Engineering, 7.66/10

Activities and Societies: / 1. Senior Executive, Literary and Debating club 2. Senior Editor, Magazine Committee 3. Coordinator, Media.

Other / Certificate In Business Analytics, Pass

HBS Online Business Analytics is an 8-week, 40-hour online certificate program from Harvard Business School. Business Analytics introduces.

High School, 95.8% Aissce

Activities and Societies: Cultural Vice PresidentCountry Topper in CBSE Class 12 AISSCE Board | State of Kuwait

High School, 92.5%