Santiago G. Sanz Email & Phone Number

Vigo, Galicia, Spain

Vigo Area, Spain

Lecturer (2009-2012; 2021) in multiple translation and interpreting (English and German to Spanish and Galician) undergraduate courses, ranging from Simultaneous and Consecutive Interpreting to Financial Translation.Coordinator (2010-2016) of and lecturer (2010-2018) in the Game Localization course in the MA program in Screen Translation. The 6-ECTS course addressed both game localization and LQA processes through theory and practice.Apart from attending to my regular duties (teaching, assessing, coordinating), I contributed to quality assessment programs and developed learning materials, programs and course syllabi, making extensive use of e-learning platforms and audio-visual equipment. I successfully directed over 20 Masters Theses and mentored undergraduate students in job placements.

Barcelona Area, Spain

Madrid Area, Spain

Detailed responsibilities included:Project Resourcing- Ensuring localization vendor pools were adequately dimensioned to meet production needs:o Scouting and validating TEP and LQA talent across all territories of operation.o Negotiating standard and project-specific pricelists with vendors.o Monitoring vendor performance and workload.- Providing Loc PMs with vendor choices on a project basis.- Supporting teams with resource reliability/responsiveness issues.Quality Management- Designing, validating and deploying KWSS’ LQA processes and tools.- Supporting Loc PMs and LQA Analysts through project planning and kick-off to design, validate and deploy specific action plans for strategic projects.- Ensuring adequate maintenance of company localization-related documentation.- Resolving Tier-2 LQA issues escalated by Loc PMs on a project basis.- Implementing corrective actions following resource negative performance.Adherence to Standards- Curating vendor database for standardized information sharing.- Working with KWSS’ and KWS’ stakeholders to determine workflow and best processes to follow to maximize productivity and minimize costs.- Identifying opportunities and spearheading initiatives to continuously improve service and process under industry specific requirements.Team Work- Developing synergies with KWS’ Resource Management.- Developing synergies with KWS’ Certification.- Developing synergies with other KWSS’ teams, including Operations and Audio.- Determining training needs and providing training as required.Reporting- Providing feedback and counter-feedback to stakeholders as required.- Recording, analyzing and distributing statistical information, and drafting LQA management reports.- Participating in regular internal meetings.- Supporting Loc PMs to complete post-mortem reports.

Sevilla Area, Spain

Part-time lecturer in the Game Translation and Localization graduate course at ISTRAD. Developed the learning materials for the Quality Assurance course unit (3 ECTS credits) focusing on QA strategies in the game development cycle and LQA game testing, and assessed student work.

Madrid Area, Spain

Primary job responsibilities:- Determining, negotiating and agreeing on KiteTeam's LQ standards, and LQA procedures, tools and specifications.- Assessing customer LQ requirements and ensuring these are met on a project basis.- Determining LQ requirements of both text and audio assets.- Communicating project status, issues and risks to stakeholders.- Recording, analyzing and distributing statistical information, and drafting LQA management reports.- Determining training needs and providing training to both in-house localization specialists and vendors as required.- Supervising creation and adequate maintenance of company guidelines and project reference materials, both internal (lockits, TMs, TBs, etc.) and provided by customers (TRCs, GDDs, Q&A logs, edited files, etc.)- Monitoring performance and workload of both in-house localization specialists and vendors.- Organizing LQA kick-off, follow-up and post-mortem meetings with both internal and external stakeholders as required on a project basis.- Agreeing on translation and LQA teams and supervising leads on a project basis.- Resolving escalated issues and questions.- Supervising validation of TEP and LQA talent across all territories of operation.

Madrid Area, Spain

Main responsibilities and duties:- Streamlining pre-production, production and post-production language processes.- Integrating CAT tools in Production and QA workflows.- Establishing KPIs for the Production Language Area.- Developing and integrating LQA models for the Quality & Innovation Department.- Scouting and validating language talent for the esES, esMX and ptBR territories.- Organizing and supervising language teams.- Negotiating with vendors. Creating purchasing and sales budgets.- Drafting post-mortem reports upon project completion.- Creating and maintaining guides and multilingual term bases.- Translating and editing in critical projects.- Supervising translation & PM trainees and liaising with universities.

Vigo Area, Spain

Independent Language Specialist providing localization and project management services to different companies.As a translator and reviewer, I contributed to over 500 translation and localization projects, including video games, computer software titles, hardware user manuals, engineering texts and medicine research papers. As a lead, I have accurately scheduled and tracked the translation process, by successfully organising translation schedules and deliveries, requesting quotations from suppliers and negotiated rates, assisting and supporting internal parties, and requesting and distributing reference materials and Q&A forms.

Vigo Area, Spain

Translator and Interpreter allocated to the Nike Project at Lonza Biologics Porrino SL, Spain.My duties included interpreting at construction and toolbox meetings as well as at on-site works for the HVAC, Piping and Electrical departments, and also translating project-related documents.

Windsor, United Kingdom

QA Localisation Technician (Spanish).I was responsible for the verification of localisation quality on a series of video game projects. Main projects included BioShock, Civilization IV: Beyond the Sword, The Darkness, NBA 2K7.

Leeds, United Kingdom

MFL Assistant at Temple Moor, and Brickshaw High School and Language College.My duties included assisting senior staff in the classroom, as well as developing learning materials for GCSE and A-Level students.