Senior Project Manager with 10+ years of experience at startup SaaS companies managing complex and cross-functional projects and programs. Focus on onboarding/offboarding clients, application implementation, custom configurations and data migrations. Specializing in global enterprise implementations and PII data heavy technical integrations into proprietary software platforms for multiple sectors including FinTech, RegTech and HealthTech.Exceptional communication and negotiation skills that allow facilitating effective collaboration across diverse teams, including client representatives, sales, engineering, external partners, C-suite executives, and department heads. Proficient in investigating, diagnosing, and resolving challenges, whether through the development of practical solutions or assessments to determine the need for engineering supportKey Competencies- Expertly manage remote SaaS implementations for Fortune 500 clients and their third-party partners, overseeing projects spanning 6-9 months using combined Agile/Scrum and Waterfall methodologies- Handled intricate tasks including back-end configuration, data specification finalization, SSO setup, managed data exports and loads from third parties through EDI and custom file creation, which included flat files and API integrations- Proficient in translating technical data into easily understandable formats for stakeholders with varying levels of technical expertiseTechnical Competencies:- HTML, CSS, JavaScript- SFTP- XML, CSV, CAD, DWG, JSON- SSO, webhook, web services, APIsAreas of Expertise:- Project & Product Management (SDLC & CD/CI)- Business Requirements: SOPs, SOWs, SRS, FSDs- Enterprise (ERP) Software Implementation- Mediation & Dispute Resolution- Compliance Regulations: Affordable Care Act, Health Savings Account, PCI, & HIPAA- Basic HTML, CSS, Python, & Java- Remote Team Development- Operational Management & Improvement- Corporate Training- Business Analysis- Efficiency Consulting- Agile, SAFE & Waterfall Project MethodologiesRelevant Industries:- FinTech, HealthTech & GRCTech- Health Plans & Employer Benefits- Merchant Services - Property Insurance- Restaurant OperationsApplication/Software Competencies:- Microsoft Suite, G Suite, Atlassian Suite- Salesforce, Zoho, Esales- Asana, BaseCamp, Monday.com, Airtable, Teamwork.com, Smartsheets, Workfront, Microsoft Projects- Filezilla, Bugzilla, Tableau- Nuclino- Croquet, Brandfolder, Contentful- Camtasia, Lessonly, Adobe Suite- ZenDesk, HappyFox, Intercom - BigTime, toggl- RFPIO/Responsive