Saumya Gupta Email & Phone Number

Bengaluru, KA, IN

Greater Bengaluru Area

Leading underwriting and credit risk strategy for CRED's lending business

Bengaluru, Karnataka, India

• ML initiatives in Cyber Security
• Built anomaly detection techniques for detecting and preventing insider threats
• Implemented process to flag suspicious activities by internal database users for data-leaks or security violations

Bengaluru, Karnataka, India

• Call Compliance Assurance
• Created automated process for 100% quality assurance coverage on voice calls for regulatory compliance, replacing sampling based-manual quality process
• Used voice-to-text techniques, NLP (language models such as BERT, etc)Auto Dealer Failure Prediction
• Analyzed auto dealers’ financial and operational data to check for signs of financial stress and reduce risk exposure to Capital OneAuto Loans Funding Process
• Revamped existing auto loans funding process, to reduce processing time of applications from ~1 day to ~2 hours
• Leveraged ML, OCR (CNN & LSTM-CTC) techniques to process applications on a near-real-time basis, with calculated risks of funding

Bengaluru Area, India

• Real-time Agents Monitoring Tool
• Leveraged AI to create real-time monitoring process for ~200 agents in auto loans funding division, to optimize their work allocation for maximum efficiency and throughput

Bengaluru Area, India

• Operational Reporting
• Created metrics and processes for daily monitoring of country-wide operations for operational efficiency and signs of opportunities/gaps in demand-supplyBusiness Reporting
• Reported business health and growth metrics for the leadership and investorsSupply Chain Optimization
• Regularly built optimization models for ensuring optimal utilization of resources (route optimization, resource allocation, etc.), predicting and resolving stress (prediction of demand-supply during holidays, weather.

Bengaluru Area, India

• Digital Product Analytics
• Analyzed behavior data of customers on digital platforms, to identify opportunities in improving customer experience by reducing dependence on human intervention and reducing resolution times

Mumbai Area, India

Health micro-insurance and healthcare for the low-middle income in Mumbai

Bachelor Of Technology - Btech, Industrial Engineering And Management

Activities and Societies: Entrepreneurship Cell, Debate Club5 year dual degree course (B.Tech + M.Tech)

Master'S Degree, Entrepreneurship/Entrepreneurial Studies

5 year dual degree course (B.Tech + M.Tech)

Senior High School

High School