Vincent Ho Email & Phone Number

- Manage all IT needs and services of the hospice.- Work with various departments to leverage on IT to optimize their business functions.- Review and explore a clinical documentation system.- Ensure that IT services is ready to scale up effectively along with the hospice upcoming new building in 2016.

Continuous Data Protection (R1Soft)Data Visualization Tool / Business Intelligence (Tableau)Secure File Sharing Solution (ExpanDrive)Healthcare Messaging Interface Engine for HL7/Dicom (Mirth)Medical Imaging (Dicom) Integration / Connectivity ServicesDicom Images Data Migration ServicesProject ManagementBusiness / Outcome Driven SolutionResponsibilities:~ Online marketing of Business Intelligence Tool and Continuous Backup Solution.~ Maintain Business… Show more Continuous Data Protection (R1Soft)Data Visualization Tool / Business Intelligence (Tableau)Secure File Sharing Solution (ExpanDrive)Healthcare Messaging Interface Engine for HL7/Dicom (Mirth)Medical Imaging (Dicom) Integration / Connectivity ServicesDicom Images Data Migration ServicesProject ManagementBusiness / Outcome Driven SolutionResponsibilities:~ Online marketing of Business Intelligence Tool and Continuous Backup Solution.~ Maintain Business Relationship, Negotiation and Correspondence with key suppliers in USA.~ Medical Imaging / Dicom and HL7 Interface Connectivity Solutioning ~ IT and Business Process Integration Consulting and Solutioning~ Business Intelligence and Data Visualization Solutioning~ Managing of turnkey software development project (industrial specific solutions) with Offshore Development Partners.~ Associate IT Trainer at Partner’s WSQ Authorised Training Organisation Show less

Responsibilities:~ Work alongside with clinicians, IT department and vendors to provide solutions for optimal patient care in the hospital.~ Security Access and IT Governance Lead. Secretariat to CMB and CMIO for Quarterly IT Access Review Forum. Provide inputs and tracking of approval and contextual information supporting the decisions.~ Co-lead with IT department for Business Continuity Table Exercise and Table-Top Planning Session. ~ Review and Development of Electronic… Show more Responsibilities:~ Work alongside with clinicians, IT department and vendors to provide solutions for optimal patient care in the hospital.~ Security Access and IT Governance Lead. Secretariat to CMB and CMIO for Quarterly IT Access Review Forum. Provide inputs and tracking of approval and contextual information supporting the decisions.~ Co-lead with IT department for Business Continuity Table Exercise and Table-Top Planning Session. ~ Review and Development of Electronic Documentation System.~ Development of Bariatric Patient Information System and Registry Database.~ Review and Development of Stroke Registry and Information Systems to support Integrated Care Planning.~ Provides Business Intelligence and Data Visualization Solutioning.~ Identify and explore potential leverage with the advancement of medical informatics. Show less

Responsibilities:~ Successful deployment of a Business Intelligence / Data Visualization Solution and made available a series of key performance workload information for CFO and other directors. This greatly improves the senior management’s clarity on the state of the business like workload trending patterns, which facilitates them to make good quality decisions.~ Oversee of the business processes relating to Credit Management. Approval manager for 3rd party Letter of Guarantee… Show more Responsibilities:~ Successful deployment of a Business Intelligence / Data Visualization Solution and made available a series of key performance workload information for CFO and other directors. This greatly improves the senior management’s clarity on the state of the business like workload trending patterns, which facilitates them to make good quality decisions.~ Oversee of the business processes relating to Credit Management. Approval manager for 3rd party Letter of Guarantee acceptance and Installment request for surgeries. Monitoring of the Accounts Receivables and Age Trial Balances, initiating interventions when necessary. ~ Reporting to the Chief Financial Officer (CFO), to lead and manage a Client Services Team (comprising of a Patient and a Corporate Accounts Receivable section) which consist of 8 staff.~ Provide decision support with the streamlining of Management Statistics and Reports from across various enterprise application systems including the Hospital Information System, Pharmacy System and Data Warehouse.~ Streamlining of workflows and processes both within the Client Services Team as well as with other department (like Medical Social Workers/Frontline staff) and business entities (Debt Recovery Agencies / Insurance companies / Government ministries).~ Client Services Management including handling of escalated complex patient enquiries, issues and resolution negotiation process.~ Key hospital representative in many SingHealth cluster level negotiation and projects like Financed Shared Service Consolidation, Group Outsourcing / Selection of Debt Collection Agencies for Accounts Receivable services, ePayment Initiative, eAppointment system, eMedical Social Work system and other ongoing Hospital Information System.~ Managing of hospital’s Payment Channels including negotiation with the banks for better merchant rates. Show less

Electronic Medical Records (EMR) Systems - Siemens SoarianRIS/PACS Solution - Siemens Syngo ImagingInterface Engine - MitraDicom Connectivity / Integration ServiceMedical Imaging Storage Management - SAN/NASResponsibilities:~ Implementation team member for a Healthcare solution project for a cluster of hospitals in Singapore.~ Experience in working with a multinational and cross-cultural teams.~ Business requirement analysis and workflow integration.~… Show more Electronic Medical Records (EMR) Systems - Siemens SoarianRIS/PACS Solution - Siemens Syngo ImagingInterface Engine - MitraDicom Connectivity / Integration ServiceMedical Imaging Storage Management - SAN/NASResponsibilities:~ Implementation team member for a Healthcare solution project for a cluster of hospitals in Singapore.~ Experience in working with a multinational and cross-cultural teams.~ Business requirement analysis and workflow integration.~ Project issue tracking and problem resolution (including functional as well as technical aspects). ~ 2nd level support for this Healthcare solution. Trained in US, Pennsylvania.~ Implementation and 2nd level support for PACS (Medical Imaging) solution which requires handling of hugh amount on information using high-end storage like SAN/NAS with Archiving solution. Trained in Germany. ~ Implementation and customer support in Brunei. Show less

Responsibilities:~ Onsite core team supporting Singapore National Eye Centre's requirement.~ 2nd level support for hospital information system, SAP ISH (Industrial Solution for Hospital).~ Systems administration and core support for pharmacy system (Paramedic / Maxcare system).~ Project leader, Lead facilitator and developer for corporate intranet (using opensource solution).~ Project team member for a pharmacy system replacement project. Project leader in charge of data… Show more Responsibilities:~ Onsite core team supporting Singapore National Eye Centre's requirement.~ 2nd level support for hospital information system, SAP ISH (Industrial Solution for Hospital).~ Systems administration and core support for pharmacy system (Paramedic / Maxcare system).~ Project leader, Lead facilitator and developer for corporate intranet (using opensource solution).~ Project team member for a pharmacy system replacement project. Project leader in charge of data migration and user feasibility studies.~ Report writing in SAP ABAP, Crystal Report as well as proprietary application (unix) reporting tools.~ Deployment of Enterprise Business Intelligence solution (Crystal Enterprise).~ System administrator for Linux servers (Email server, Proxy server, secondary DNS server).~ Application development in Ms Access, Ms.Net as well as PHP programming.~ Member of SingHealth Webservices Technical Workgroup.~ Running of adhoc projects. Eg: Wireless solution, Document tracking system, etc. Show less

Responsibilities:~ Network support in a Cisco, Unix and Windows environment.~ Implementation of a collaborative solution using newsgroup to facilitate senior management meetings and ongoing discussions.~ Core project team member and project subgroup leader (infrastructure / networking) tasked to do a migration of a legacy hospital information systems to SAP ISH (Industrial Solution for Hospital). This is a 10 months project that was sucessfully implemented.~ Project leader for… Show more Responsibilities:~ Network support in a Cisco, Unix and Windows environment.~ Implementation of a collaborative solution using newsgroup to facilitate senior management meetings and ongoing discussions.~ Core project team member and project subgroup leader (infrastructure / networking) tasked to do a migration of a legacy hospital information systems to SAP ISH (Industrial Solution for Hospital). This is a 10 months project that was sucessfully implemented.~ Project leader for the migration of a hospital information system onto a new server on a different Operating system. Working with an external vendor, we need to quickly replace the hardware as the storage was filling up and backup facility was also failing. An interim backup solution even had to be setup using NFS with another unix server prior to the actual migration. This was a critical project as the system holds 10 years of the hospital's information. The project was sucessfully completed over a 2 months duration. Show less

Responsibilities:~ Supporting all peripherals and equipment within the hospital (mini-computer as well as Personal Computers).~ Application development in Visual Basic.~ Application development in Ms Access.~ Project team leader and developer for implementating a Purchase Order System. The project was successful and the application was used by 2 departments (Operations and Pharmacy) for 2 years before it was replaced by SAP R3.~ Conducted a weekly 3 hour inhouse… Show more Responsibilities:~ Supporting all peripherals and equipment within the hospital (mini-computer as well as Personal Computers).~ Application development in Visual Basic.~ Application development in Ms Access.~ Project team leader and developer for implementating a Purchase Order System. The project was successful and the application was used by 2 departments (Operations and Pharmacy) for 2 years before it was replaced by SAP R3.~ Conducted a weekly 3 hour inhouse training (Ms Office application) for a duration of 9 months.~ System administrator for corporate email server (SendMail on Linux).~ Application supporting and MIS report create for Hospital Information Systems (Paramedic System) on a Unix platform. Show less

Itil V3 Foundation, It Service Management (Itsm)

Advanced Certificate In Training And Assessment (Acta), Facilitating, Training, Course Development And Competency-Based Assessment

Certified Process Professional® (Cpp) - Level I & Ii, Business Process Management (Bpm), Outside-In Approach

Pmp, Project Management

Bachelor, Information Technology (Networking)

Higher Diploma, Computing Science

Gce "O" Level