 Helping Families to find a protection coverage for unexpected circumstances.  Actively pursuing potential clients by phone.  Making presentations to clients; and meeting with clients to discuss long-term goals and coverage options. Reviewing client’s Medicare plans and evaluating their needs, services, and coverage they are eligible to receive.

 Customer Service experience: Review customer complaints, concerns and seek to improve all aspects of the customer with the company.  Translating English to Spanish Doctor’s treatment Prepared patients daily to undergo procedures, and assist doctor with sterilizing or disinfect instruments, setting up instrument trays, and preparing materials.  Exposed dental diagnostic x-rays in accordance with all guidelines to ensure patient safety. Provided hands on patient care and health education to children and parents.  Assisted with IV and nitrous oxide patient care.

 providing knowledgeable responses to numerous telephone inquiries in a courteous, timely and professional manner for CDC-Info which is the Center for Disease Control’s national contact center Maintaining current understanding of CDC-Info procedures to provide knowledgeable responses to numerous telephone inquiries in a courteous, timely and professional manner adhere to the Privacy Act as it relates to the confidentiality of information released Responding to telephone inquiries within the set departmental staffing and time parameters Maintaining appropriate documentation of phone inquiries Utilizing databases and written materials to look up and provide information to telephone inquiries  Assisting with on-the-job training for new and temporary employees as requested Reporting problems that occur and assist with the resolution

 Customer Service experience: Review customer complaints, concerns and seek to improve all aspects of the customer within the company.  Presentation of diagnosed treatment, preparation of contracts and financial arrangements.  Delivering exceptional new patient experience and case acceptance in a caring, professional, and ethical manner. Answering phone calls and making outgoing calls to patients, doctors, and insurance companies Providing patient care and health education to families.  Retrieving insurance eligibility and breakdown of benefits Precise data entry in computer system and office software/network program. Translating English to Spanish  Partial Marketing.