Career Summary: • Results-oriented Senior IT Manager with 15+ years of experience leading IT teams and driving technology solutions in retail and e-commerce environments. • Expertise in IT strategy development, system implementation, budget management, and data security. • Proven track record in optimizing operations, managing ERP systems, and ensuring business continuity through disaster recovery planning. • Vendor management, cost reduction, and delivering innovative IT solutions that align with business goals. • A strategic leader committed to driving digital transformation and operational excellence.Objective: To work as a CTO, leading innovative technology strategies and driving organizational growth.Key Proficiencies: • IT Leadership & Team Management• IT Strategy & Policy Development• E-commerce & Retail IT Operations• Vendor Management & Negotiation• Budget Management & Cost Optimization• Data Security & Encryption• IT Project Management• Disaster Recovery & Backup• ERP System Implementation• Network Infrastructure & Security Job Experience:Sr. Manager-IT, MICLO Retail (MicroFibre Group) Aug’23 to till now Manager-IT, UNIQLO l Bangladesh Branch Feb’16 to Aug’23 IT-In-Charge, Shanin Group Feb’13 to Feb’16 IT Officer, Falcon Group Mar’12 to Feb’13 Lab Technician, Herefordshire College of Technology, England Sep’09 to Jul’11 Support Engineer, National Health Service (NHS) l Hereford, England Feb’07 to Jun’09 Academic Qualification: BTEC in CSE from Herefordshire College of Technology Hereford, England in 2009.Professional Qualification: ACMP from IBA, University of Dhaka.Professional Qualification:• Advanced Training in ERP Systems (Tokyo, Japan)• Higher Training in Digitalization of Retail Operations (Tokyo, Japan)• Developed and implemented UNIQLO ERP System from scratch• Planned and implemented Inventory System• Designed and built Warehouse Infrastructure & Operations• Awarded Best Student at Herefordshire College of Technology (England)
Listed skills include Dhcp, System Administration, Dns, Active Directory, and 13 others.