Sakhawath Hossain Email and Phone Number
Career Summary: • Results-oriented Senior IT Manager with 15+ years of experience leading IT teams and driving technology solutions in retail and e-commerce environments. • Expertise in IT strategy development, system implementation, budget management, and data security. • Proven track record in optimizing operations, managing ERP systems, and ensuring business continuity through disaster recovery planning. • Vendor management, cost reduction, and delivering innovative IT solutions that align with business goals. • A strategic leader committed to driving digital transformation and operational excellence.Objective: To work as a CTO, leading innovative technology strategies and driving organizational growth.Key Proficiencies: • IT Leadership & Team Management• IT Strategy & Policy Development• E-commerce & Retail IT Operations• Vendor Management & Negotiation• Budget Management & Cost Optimization• Data Security & Encryption• IT Project Management• Disaster Recovery & Backup• ERP System Implementation• Network Infrastructure & Security Job Experience:Sr. Manager-IT, MICLO Retail (MicroFibre Group) Aug’23 to till now Manager-IT, UNIQLO l Bangladesh Branch Feb’16 to Aug’23 IT-In-Charge, Shanin Group Feb’13 to Feb’16 IT Officer, Falcon Group Mar’12 to Feb’13 Lab Technician, Herefordshire College of Technology, England Sep’09 to Jul’11 Support Engineer, National Health Service (NHS) l Hereford, England Feb’07 to Jun’09 Academic Qualification: BTEC in CSE from Herefordshire College of Technology Hereford, England in 2009.Professional Qualification: ACMP from IBA, University of Dhaka.Professional Qualification:• Advanced Training in ERP Systems (Tokyo, Japan)• Higher Training in Digitalization of Retail Operations (Tokyo, Japan)• Developed and implemented UNIQLO ERP System from scratch• Planned and implemented Inventory System• Designed and built Warehouse Infrastructure & Operations• Awarded Best Student at Herefordshire College of Technology (England)
Miclo
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Senior Information Technology ManagerMiclo Aug 2023 - PresentDhaka, Bangladesh• Lead a team of 12+ IT professionals, ensuring collaboration and high performance.• Built the entire IT setup from scratch, implemented strategies, policies, and procedures aligned with business goals.• Develop and implement IT strategies, policies, and procedures aligned with business goals.• Oversee IT operations for 12 retail outlets and the company’s e-commerce platform.• Manage relationships with 6+ vendors, negotiating contracts and service improvements.• Administer the IT budget, ensuring cost-effective solutions within budget constraints.• Implement and maintain data security protocols to safeguard sensitive information.• Lead IT project planning, execution, and system implementations.• Plan and conduct IT training programs to enhance team technical skills.• Optimized vendor relationships, resulting in improved service delivery and cost reductions.Achievements:• Achieved 100%+ of IT team KPIs, enhancing team performance and efficiency.• Implemented a company-wide ERP system, streamlining operations.• Maintained 100% uptime for IT infrastructure across 12 outlets and e-commerce.• Ensured 100% data security through proactive measures, including encryption.• Implemented a disaster recovery plan that minimized data loss and downtime.
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It ManagerUniqlo Sep 2022 - Aug 2023Dhaka, Bangladesh• Led a team of 8, overseeing IT operations across 22 stores and e-commerce.• Developed and maintained outlet systems and infrastructure.• Managed IT support for all stores and e-commerce platforms.• Implemented security systems and ensured data security.• Formulated and managed IT budget, ensuring cost-effective solutions.• Spearheaded IT projects, ensuring timely delivery and within budget.• Developed disaster recovery plans and ensured business continuity.• Led ERP system management to optimize operational efficiency.Achievements:• Expanded business from 8 to 22 stores, integrating IT systems.• Set and achieved 100%+ KPI targets to drive operational success.• Launched an E-commerce business, and boosted F-commerce sales during the COVID-19 crisis.• Enhanced security with robust data protection and recovery strategies.• Introduced new server infrastructure, improving system performance.• Received “Thanks Appreciation” for 5 years of exceptional service.• Achieved 100% compliance with IT policies and industry standards. -
Deputy ManagerUniqlo Sep 2018 - Aug 2022Dhaka, Bangladesh
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Assistant ManagerUniqlo Feb 2016 - Aug 2018Dhaka, Bangladesh
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Information Technology InchargeShanin Group Feb 2013 - Feb 2016Tejgaon-Gulshan Link Road, Dhaka, Bangladesh• Managed network, ERP, and MIS systems, ensuring smooth operations.• Administered and secured Windows/Linux servers, firewalls, and surveillance systems.• Led IT procurement, optimizing hardware and software resources.
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Information Technology OfficerFalcon Group Mar 2012 - Feb 2013Dhaka, Bangladesh• Managed network systems, DHCP, mail servers, and IT procurement.• Maintained PCs, printers, CCTV, and hardware inventory.• Administered attendance/MIS systems and provided IT support/training.
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Laboratory TechnicianHerefordshire, Ludlow And North Shropshire College Sep 2009 - Jul 2011Herefordshire, England, United Kingdom• Designed network infrastructure, installed software, and tested LAN connectivity.• Managed backups, maintained Cisco routers/switches, and ensured network security.• Monitored power supply and performed system upgrades for optimal performance. -
Support EngineerNhs England Feb 2007 - Jun 2009Herefordshire, England, United Kingdom• Delivered on-site and remote IT support, resolving hardware, printer, and software issues.• Managed asset inventory and software installations, enhancing system performance.
Sakhawath Hossain Skills
Sakhawath Hossain Education Details
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At Computer Solution -
Herefordshire College Of Technology Hereford, EnglandMerit
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Collegiate School, Chittagong, Bangladesh
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At Computer Solution
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Collegiate School, Chittagong
Frequently Asked Questions about Sakhawath Hossain
What company does Sakhawath Hossain work for?
Sakhawath Hossain works for Miclo
What is Sakhawath Hossain's role at the current company?
Sakhawath Hossain's current role is "Driving Digital Transformation | Senior IT Leader with 15+ Years in Retail & E-Commerce | Innovating for Operational Excellence and Growth | Future CTO in the Making".
What schools did Sakhawath Hossain attend?
Sakhawath Hossain attended At Computer Solution, Herefordshire College Of Technology Hereford, England, Collegiate School, Chittagong, Bangladesh, At Computer Solution, Collegiate School, Chittagong.
What skills is Sakhawath Hossain known for?
Sakhawath Hossain has skills like Dhcp, System Administration, Dns, Active Directory, Microsoft Exchange, It Management, Microsoft Sql Server, It Operations, Troubleshooting, Servers, Vpn, Team Management.
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Md. Sakhawath Hossain
Software Engineer At Truck Lagbe | Payment Gateway Integration Specialist | Fintech Enthusiast | Saas | Java, Go, Javascript, Node.Js | Spring Boot, Beego, Express | Java EnthusiastDhaka, Bangladesh -
Sakhawath Hossain
Expert In Automation & Sewing Mc Upgradation|| Plc|| Complete Industrial And Garments Solution|| Sewing Mc Sales|| Sewing Mc Services|| Sales & Services Of Electronics Spare Parts|| Energy Saving Equipment Installation||Dhaka, Bangladesh -
2gmail.com, sysnetsolutions.com -
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