Shaniya C. Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

• Communicate traffic functions & capabilities back to internal & external customers• Monitor schedules, exception reports and work with Account Executives to recover any lost revenue• Ensure that all orders are entered completely & correctly and on time• Track client tapes using the traffic system; Maintain files on all paperwork and electronic orders• Assist Account Executives, Sales Management and technical staff to diagnose problems with schedule delivery• Work with Account Executives to ensure proper copy is applied to all orders

Charlotte, North Carolina, United States

• Maintaining a high level of support with communication of traffic functions & capabilities back to internal & external customers• Monitoring schedules, exception reports and working with Account Executives to recover any lost revenue while also assisting sales management and technical staff to diagnose problems with schedule delivery.• Assisted with boom microphone during commercial production of the Kernel team during positionshadowing.• Acquiring a focus on financial obligations to the companies’ clients• Shadowing Employees in different departments and roles such as Account coordinator, Account Planner, Kernel Production Media, Spectrum News Anchors and Meteorologist, VP of Learning & Solutions, Senior Director of Data and Reporting, Ops Reporting Business Analyst, Traffic-Fulfillment Specialists, Schedule Analysts, Advanced Media Technician, Senior Media Content Technician, Senior Manager of Product Management, Director of Regional Field Marketing, and more• Displaying effective time management and project management skills as a lead project manager over a group of 12+ individuals• Created and promoted a survey with over 170 responses to analyze and target demographics for the intern project.• Participating in a wide variety of marketing related projects• Worked with a group of 39 other interns on a project targeting a certain demographic through consumerbehavioral analysis

Charlotte, North Carolina, United States

Assisting clients with buying, selling, and leasing properties.

Charlotte, North Carolina, United States

• Met and exceeded personal sales per hour goals• Demonstrated excellent selling skills and customer service• Executed successful promotions and special events/pre-sells/GWP’s• Increased sales through customer clienteling• Worked with store management to optimize business to business• Achieved assigned $ line goal• Met and exceeded credit application goals• Handled each transaction efficiently and accurately• Provided a high level of customer service to support Customer Satisfaction Surveys (CSS)• Built customer clientele base• Recorded and protected personal identifying customer information• Maintained floor and stock areas consistent with store standards in presentation and hygiene requirements• Unpacked new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department• Ensured timely set-up including signage for promotional events• Followed procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s• Maintained Belk and vendor professional dress standards (uniforms) and appearance• Cooperated with fellow associates and management• Complied with store policies concerning attendance, tardiness, and associate handbook• Accepted additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.• Assisted with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate

Remote

• Familiarized with Beats by Dr. Dre's vision, mission, and brand philosophy.• Learned about the terms and concepts in branding and marketing• Researched and identify macro consumer trends among Gen Z• Learned and practiced using various methods of data collection like surveys, interviews, etc.• Conducted a brand and communication sentiment analysis• Analyzed Beats brand positioning and compared it to competitors• Created and delivered a compelling presentation showcasing insights on how Beats can connect meaningfully with Gen Z.

United States

• Organizing information tables and displays at events with prospective members, such as academic recognition ceremonies• Coordinating information sessions on campus and near business school• Sharing photos and information about my chapter’s events and activities with campus publications• Increased total accounts reached by +1,550% within 7 days and +1,750% within 30 days

Greensboro, North Carolina, United States

• Increasing units sold per transaction by recommending products to customers•Raised over $3,040 within one month for Belk’s annual charity day sale event by cold calling and in-store selling• Setting a personal sales goal of $3,000 and reaching over $5,000 in sales in a day towards a total of $22,000in sales• Driving sales through the execution of customer-facing merchandising standards throughout the store• Meeting and exceeding clientele goals and solicitation of goal for Belk credit Rewards program• Assisting operations teams with all non-sell duties as assigned by sales team manager• Following procedures for all systems including counts, markdowns, maintain and inventorycontrol

United States

•Maintaining a positive online presence through the website and all social media accounts for RHA.• Ensuring that relevant documents are easily accessible for all members of RHA, including, but not limited to the Constitution, position applications, event details, and minutes from General Assembly meetings.• Managing the promotion and marketing campaigns for all programs, events, elections, and training sponsored by RHA.• Documenting, through the use of photographs or other means, all programs, events, and trainings sponsored by RHA.• Overseeing and updating the RHA website as necessary.• Serving as an RHA Liaison to their RHA Advisor assigned to Hall Councils.

Greensboro, North Carolina, United States

•Directing social media handles• Designing and posting content for social media and to hand out• Increased social media followers by +32% and increased accounts reached by +38.9% within 3 months

-Selected from a pool of thousands of candidates to work closely with leaders of RippleMatch’s Leadership Team-Leveraged various growth strategies and tools including social media, email marketing, presentations, and peer and faculty member networking to grow the user base and awareness on campus-Strategically assessed growth and performance metrics to improve, change and/or help design new growth strategies

North Carolina, United States

-Displayed exquisite customer service in assisting customers shopping experiences-Directed an increase in customers sales and customer loyalty program with 99%-Processed and labeled items as well as SKU checking items and completing inventory

Charlotte, North Carolina, United States

Monitored groups of children and engaged with them including provided activities for them

Charlotte, North Carolina, United States

-Analyzed and interpreted guest needs and presenting solutions to ensure guest satisfaction-Utilized a cash register and verified methods of payment with electronic equipment while increasingsales and reaching sales goals-Displayed guest service when serving guests or working with subordinates-Operated computers to create and process season passes, audit pass registration forms, take photos of guests, and ensures proper printing and distribution of the completed passes-Guided guests through admission processes, while utilizing sales techniques such as quantity, up selling, and product discounts