Sha Sha Email & Phone Number

New Westminster, British Columbia, Canada

• Process standard teller transaction for customers including accepting loans payments, issuing loans, updating accounts, cashing cheques, balancing cash drawers, making bill payments, currency exchanges, issuing money.
• Maintain exceptional inbound and outbound phone skills to communicate products and services with new and existing clients.
• Sell and receive cash for/from another staff member and record properly and enter into the Point of Sale system.
• Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.

Vancouver, British Columbia, Canada

• Processing credit card applications for new customers, setting credit card limits and terms of service according to customer credit and background.
• Adapted sales techniques to specific clients and promote products based on individualized client needs.
• Developed and implemented sales strategies to increase revenue
• Monitored weekly sales to write reports for senior leadership and streamline operational processes.
• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.

New Westminster, British Columbia, Canada

• Proactively worked side by side with multiple levels of management to ensure consistent, high-quality customer service was maintained and presented to each customer.
• Maintained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-paced.
• Recommended products based on a solid understanding of individual customer needs and preferences
• Educated staff by sharing knowledge and expertise of coffees, teas andmerchandise.