Shaaban Abeid Ashur Garwan قروان Email & Phone Number

Doha, Qa

Al Rayyan, Qatar

Mandoob - Public Relations Officer:• Manages visa processes, collaborating with government authorities.• Handles license applications, ensuring accuracy and approvals.• Ensures compliance with Qatar's laws through internal audits.• Stays updated on evolving regulations, adapting procedures.• Assists expatriate employees with essential documentation.• Manages renewals for uninterrupted business operations.• Conducts due diligence for job applicants, adhering to regulations.• Cultivates relationships with local government departments.Operation Executive:• Coordinates transactions with Qatar Ministries and entities.• Manages vehicle inspections, insurance payments, and entry permits.• Issues professional letters and certificates as required.• Facilitates communication with printing press for company publications.• Manages express mail transactions for document delivery.• Handles receipt and transfer of incoming and outgoing consignments.Procurement Executive:• Spearheads procurement operations, from sourcing to negotiations.• Implements strategic sourcing strategies, collaborating with teams.• Conducts market research to identify potential suppliers.• Ensures compliance with procurement policies throughout the process.• Implements supplier performance metrics and conducts evaluations.• Conducts market analysis to identify emerging trends.Social Media Executive:• Develops and manages social media campaigns, organic and paid.• Creates content aligning with organizational goals.• Executes campaigns and monitors performance.• Manages and updates organization's social media profiles.• Responds promptly to comments and messages from followers.

Al Muntazah, Doha, Qatar

Mandoob - Public Relations Officer:• Fostered positive relationships with government entities, facilitating effective communication.• Monitored legislative changes, providing strategic advice to leadership on government affairs.• Ensured compliance with laws and regulations, managing permits, licenses, and documentation.• Served as a liaison between the organization and government authorities.• Managed records and organized meetings for legal and governmental matters.• Prepared application both Manual and online for all types of work/visit visas, residence permits, medicals/finger, exit permits, Labor card, Employment contract, other company letters NOCs etc. for employees. • Renewal of Resident Permit, CR, Trade license, Municipality certificate, Computer card and Mandoob card etc. for Company.• Liaison with various Government Departments (Immigration, Commercial & Industry, Labor, Traffic, Municipality) and Agencies ensuring efficient and timely services for the organization.• Updated any changes or amendments to the existing laws / rules / regulations, changes in forms / formats and other procedures and kept the Human Resources Department be informed of such changes.• Good relation and network of contacts in all the government departments to support your work.• Excellent knowledge of Qatar, Immigration and Labor Laws and able to work independently within the time limit.Real Estate Officer:• Oversaw a diverse portfolio of 25 properties, handling operations, maintenance, and leasing.• Maintained strong relationships with property stakeholders, optimizing occupancy rates.• Negotiated lease agreements, drafted contracts, and implemented marketing strategies.• Conducted tenant screenings, coordinated maintenance, and managed property budgets.• Provided prompt tenant support, reported on property performance, and participated in legal proceedings.

Doha, Qatar

Debt Recovery and Customer Relations:• Contacted customers via phone, email, Physical visits and written communication to address outstanding debts.• Negotiated repayment plans and settlements based on individual financial situations.• Provided information about overdue accounts and payment options.• Maintained professional demeanour while handling inquiries and disputes.• Documented all communications, agreements, and actions taken in debt collection.• Ensured compliance with company policies and legal regulations.• Delivered regular updates to management on collection efforts.• Generated reports on collected amounts, outstanding balances, and recovery rates.Collaboration and Ethical Practices:• Collaborated with teams to improve debt collection strategies.• Committed to ethical debt collection practices.• Fostered positive customer relationships.• Worked with legal and management teams on escalation procedures.

Al-Riyadh Governorate, Saudi Arabia

• Developed and executed sales strategies, identifying potential clients.• Presented and sold FMCG products, meeting customer needs and achieving targets.• Built and maintained strong client relationships, providing exceptional customer service.• Researched market trends and competitor activities to identify new opportunities.• Kept meticulous sales records and provided market insights to the sales manager.

Al-Riyadh Governorate, Saudi Arabia

• Introduced and demonstrated FMCG products to clients, converting leads into sales.• Maintained client relationships and effectively addressed inquiries and concerns.• Achieved and exceeded sales targets, collaborating with marketing teams.• Stayed informed about product updates and industry trends.• Produced accurate sales reports and coordinated with logistics for order fulfilment.

Al-Riyadh Governorate, Saudi Arabia

• Received training on FMCG products and sales techniques.• Assisted customers and maintained sales records.• Actively participated in training sessions to enhance sales skills.• Sought guidance from experienced colleagues to improve capabilities.

Mombasa, Kenya

• Provided customer assistance and product recommendations.• Ensured product knowledge to maximize sales.• Maintained cleanliness and organization of the butchery.• Handled customer inquiries and feedback with professionalism.• Assisted in inventory management and replenishment.• Actively participated in training sessions to improve product knowledge and sales skills.

Mombasa, Kenya

• Diagnosed and resolved vehicle electrical issues.• Repaired lighting, audio, and charging systems.• Conducted maintenance and installations.• Ensured compliance with safety regulations.• Maintained detailed records.• Collaborated with technicians and met deadlines.

Mombasa, Kenya

• Assisted in diagnosing electrical problems.• Supported basic installations and repairs.• Learned from experienced technicians.• Maintained accurate records.• Followed safety protocols.

Certificate, Ms Office, Pass

Certificate Advance Level, General Studies, D+

KCSE

Certificate Of Ordinary Level, General Studies, 394/500