Shaaban Abeid Ashur Garwan قروان Email & Phone Number

Al Rayyan, Qatar

• Mandoob - Public Relations Officer:
• Manages visa processes, collaborating with government authorities.
• Handles license applications, ensuring accuracy and approvals.
• Ensures compliance with Qatar's laws through internal audits.
• Stays updated on evolving regulations, adapting procedures.
• Assists expatriate employees with essential documentation.

Al Muntazah, Doha, Qatar

• Mandoob - Public Relations Officer:
• Fostered positive relationships with government entities, facilitating effective communication.
• Monitored legislative changes, providing strategic advice to leadership on government affairs.
• Ensured compliance with laws and regulations, managing permits, licenses, and documentation.
• Served as a liaison between the organization and government authorities.
• Managed records and organized meetings for legal and governmental matters.

Doha, Qatar

• Debt Recovery and Customer Relations:
• Contacted customers via phone, email, Physical visits and written communication to address outstanding debts.
• Negotiated repayment plans and settlements based on individual financial situations.
• Provided information about overdue accounts and payment options.
• Maintained professional demeanour while handling inquiries and disputes.
• Documented all communications, agreements, and actions taken in debt collection.

Al-Riyadh Governorate, Saudi Arabia

• Developed and executed sales strategies, identifying potential clients.
• Presented and sold FMCG products, meeting customer needs and achieving targets.
• Built and maintained strong client relationships, providing exceptional customer service.
• Researched market trends and competitor activities to identify new opportunities.
• Kept meticulous sales records and provided market insights to the sales manager.

Al-Riyadh Governorate, Saudi Arabia

• Introduced and demonstrated FMCG products to clients, converting leads into sales.
• Maintained client relationships and effectively addressed inquiries and concerns.
• Achieved and exceeded sales targets, collaborating with marketing teams.
• Stayed informed about product updates and industry trends.
• Produced accurate sales reports and coordinated with logistics for order fulfilment.

Al-Riyadh Governorate, Saudi Arabia

• Received training on FMCG products and sales techniques.
• Assisted customers and maintained sales records.
• Actively participated in training sessions to enhance sales skills.
• Sought guidance from experienced colleagues to improve capabilities.

Mombasa, Kenya

• Provided customer assistance and product recommendations.
• Ensured product knowledge to maximize sales.
• Maintained cleanliness and organization of the butchery.
• Handled customer inquiries and feedback with professionalism.
• Assisted in inventory management and replenishment.
• Actively participated in training sessions to improve product knowledge and sales skills.

Mombasa, Kenya

• Diagnosed and resolved vehicle electrical issues.
• Repaired lighting, audio, and charging systems.
• Conducted maintenance and installations.
• Ensured compliance with safety regulations.
• Maintained detailed records.
• Collaborated with technicians and met deadlines.

Mombasa, Kenya

• Assisted in diagnosing electrical problems.
• Supported basic installations and repairs.
• Learned from experienced technicians.
• Maintained accurate records.
• Followed safety protocols.

Certificate, Ms Office, Pass

Certificate Advance Level, General Studies, D+

KCSE

Certificate Of Ordinary Level, General Studies, 394/500