Shafi Newaz Email & Phone Number

Asia

United Arab Emirates

Dhaka, Bangladesh

• Developed and implemented strategic plans to achieve regional business objectives and goals.• Supervised the day-to-day operations of the region, ensuring smooth functioning and efficiency.• Set performance targets and metrics for the region and monitoring progress.• Collaborated with other departments to drive alignment and coordination across the organization.• Identified and mitigated operational risks, ensuring compliance with regulatory requirements.• Identified areas… Show more • Developed and implemented strategic plans to achieve regional business objectives and goals.• Supervised the day-to-day operations of the region, ensuring smooth functioning and efficiency.• Set performance targets and metrics for the region and monitoring progress.• Collaborated with other departments to drive alignment and coordination across the organization.• Identified and mitigated operational risks, ensuring compliance with regulatory requirements.• Identified areas for process optimization and efficiency gains, implementing improved ideas.• Led and managed regional teams, including hiring, training, and performance evaluation.• Built and maintained relationships with stakeholders, internal and external, to drive business. Show less

New Delhi, Delhi, India

• Identified opportunities, target demographics, and market dynamics in new regional market.• Analyzed market trends, customer preferences, and local regulations to set business strategies.• Built relationships with key stakeholders, partners, and local authorities.• Developed business plans, financial projections, and growth strategies for the new branches.• Conducted feasibility studies and risk assessments to assess the viability of new branches.• Oversaw the end-to-end… Show more • Identified opportunities, target demographics, and market dynamics in new regional market.• Analyzed market trends, customer preferences, and local regulations to set business strategies.• Built relationships with key stakeholders, partners, and local authorities.• Developed business plans, financial projections, and growth strategies for the new branches.• Conducted feasibility studies and risk assessments to assess the viability of new branches.• Oversaw the end-to-end process of setting up new branches.• Ensured compliance with timelines, budgets, and quality standards.• Coordinated with various internal teams and external vendors to manage site selection, lease negotiations, construction, IT infrastructure setup, and other operational requirements.• Developed project plans, monitoring progress, and resolved issues to ensure smooth branch establishment.• Developed operational processes and workflows for the new branches, aligned them with the organization's standards and objectives.• Hired and trained staff for the new branches, ensured they are equipped with the necessary skills and knowledge.• Created and implemented sales and marketing strategies to promote the new branches and generate customer awareness and demand.• Ensured compliance with local laws, regulations, and licensing requirements in the new regional market. Show less

Dhaka, Bangladesh

1. Team Leadership:• Providing overall leadership and guidance to the visa and immigration consultancy team.• Setting performance goals and targets for team members and monitoring their progress.• Motivating and supporting team members to achieve their individual and team goals.• Resolving conflicts and addressing any issues or challenges within the team.• Conducting regular team meetings and fostering a collaborative and positive work environment.2. Training and… Show more 1. Team Leadership:• Providing overall leadership and guidance to the visa and immigration consultancy team.• Setting performance goals and targets for team members and monitoring their progress.• Motivating and supporting team members to achieve their individual and team goals.• Resolving conflicts and addressing any issues or challenges within the team.• Conducting regular team meetings and fostering a collaborative and positive work environment.2. Training and Development:• Identifying training needs and designing training programs for team members.• Conducting training sessions on visa and immigration procedures, laws, and regulations.• Ensuring the team stays up-to-date with changes in visa and immigration policies.• Evaluating the effectiveness of training programs and making improvements as needed.3. Quality Assurance:• Identifying areas for improvement in processes and procedures.• Monitoring client satisfaction and addressing any issues or concerns promptly.4. Client Relationship Management:• Building and maintaining positive relationships with clients and addressing their needs.• Providing personalized and professional assistance on their visa and immigration applications.• Managing client expectations and providing guidance throughout the application process.• Developing strategies to enhance client satisfaction and loyalty.5. Performance Management:• Conducting performance evaluations for team members and providing constructive feedback.• Recognizing and rewarding outstanding performance and addressing performance gaps.• Developing strategies to improve team productivity and efficiency.6. Compliance and Risk Management:• Ensuring compliance with regulations, and ethical standards in visa and immigration consultancy.• Identifying potential risks and implementing measures to mitigate them.• Maintaining proper records to ensure compliance with legal and regulatory requirements. Show less

Dhaka, Bangladesh

• Analyzing and mapping existing business processes.• Identifying areas for improvement and implementing process optimization strategies.• Developing and documenting standard operating procedures (SOPs) for business processes.• Monitoring and measuring key performance indicators (KPIs) to evaluate process efficiency.• Collaborating with cross-functional teams to ensure smooth implementation of process changes.• Training and mentoring employees on new processes and… Show more • Analyzing and mapping existing business processes.• Identifying areas for improvement and implementing process optimization strategies.• Developing and documenting standard operating procedures (SOPs) for business processes.• Monitoring and measuring key performance indicators (KPIs) to evaluate process efficiency.• Collaborating with cross-functional teams to ensure smooth implementation of process changes.• Training and mentoring employees on new processes and procedures.• Ensuring compliance with industry regulations and best practices.• Continuously monitoring and improving business processes to drive operational excellence Show less

Dhaka, Bangladesh

• Managing a team of employees, including assigning tasks, setting goals, and providing guidance.• Monitoring team performance and providing regular feedback and coaching.• Conducting training needs assessments and developing training programs.• Delivering training sessions to employees on various topics for skills development.• Facilitating team meetings and fostering a collaborative work environment.• Resolving conflicts and addressing performance issues within the… Show more • Managing a team of employees, including assigning tasks, setting goals, and providing guidance.• Monitoring team performance and providing regular feedback and coaching.• Conducting training needs assessments and developing training programs.• Delivering training sessions to employees on various topics for skills development.• Facilitating team meetings and fostering a collaborative work environment.• Resolving conflicts and addressing performance issues within the team.• Setting performance targets and tracking progress towards achieving them.• Developing and implementing strategies to enhance team productivity and motivation. Show less

Dhaka, Bangladesh

Dhaka, Bangladesh

• Advising clients on visa requirements, processes, and documentation.• Conducting detailed assessments of client profiles to determine visa eligibility.• Assisting clients in completing visa application forms and gathering necessary documents.• Reviewing and verifying client documents for accuracy and completeness.• Liaising with government agencies and embassies to obtain visa approvals.• Keeping up-to-date with changes in visa regulations and policies.• Providing… Show more • Advising clients on visa requirements, processes, and documentation.• Conducting detailed assessments of client profiles to determine visa eligibility.• Assisting clients in completing visa application forms and gathering necessary documents.• Reviewing and verifying client documents for accuracy and completeness.• Liaising with government agencies and embassies to obtain visa approvals.• Keeping up-to-date with changes in visa regulations and policies.• Providing guidance and support to clients throughout the visa application process.• Resolving client queries and addressing concerns related to visa applications.• Maintaining client records and ensuring compliance with data protection regulations. Show less

Dhaka, Bangladesh

Dhaka, Bangladesh

• Develop social media strategies aligned with overall marketing objectives and target audience.• Creating engaging multimedia contents for social platforms.• Managing social media accounts, scheduling and publishing posts, monitoring engagements.• Executing marketing campaigns, including contests, giveaways, events and promotions.• Driving brand awareness and engagement.• Tracking and analyzing social media metrics and performance using analytics tools.• Preparing… Show more • Develop social media strategies aligned with overall marketing objectives and target audience.• Creating engaging multimedia contents for social platforms.• Managing social media accounts, scheduling and publishing posts, monitoring engagements.• Executing marketing campaigns, including contests, giveaways, events and promotions.• Driving brand awareness and engagement.• Tracking and analyzing social media metrics and performance using analytics tools.• Preparing reports and insights to evaluate campaign effectiveness and make data-driven decisions.• Fostering positive relationships and addressing customer inquiries and concerns.• Staying updated with trends, conversations, and mentions relevant to the brand or industry.• Identifying and partnering with influencers or brand advocates to amplify brand reach.• Managing influencer relationships, and measuring the impact of influencer campaigns.• Executing paid advertising including budget management, ad creation, targeting, and optimization.• Working closely with cross-functional teams to ensure cohesive output across all channels.• Ensuring that all content and interactions reflect the brand's voice and values. Show less

Dhaka, Bangladesh

Master Of Arts - Ma, English Language And Literature

Session: 2013/14 Programme Duration: 1 year Publication of Result: May 2018

Bachelor Of Arts - Ba, English Language And Literature

Session - 2009/10 Programme Duration - 4 years Publication of Result - November, 2016