🔍Who I am:I am a dedicated and hardworking Restaurant Operations Manager with extensive experience in daily planning and operations within the hospitality field. With over 21 years of expertise, I excel in staff training and development, motivating teams to exceed customer expectations in high-volume settings. Skilled in maintaining strong quality standards and effective cost controls, I am service-oriented with a focus on multitasking, safety management, and decisive decision-making.💼What I do:As a Restaurant Operations Manager, I leverage my skills and experience to ensure the smooth and efficient functioning of restaurant operations. Proficient in operations management and project budgeting, I oversee hospitality business management and provide comprehensive Front of House (FOH) training. I am adept at end-of-day reconciliation, implementing restaurant cost control measures, and managing external recruitment processes. With a passion for customer satisfaction, I excel in business operations expertise, wage management, marketing, and advertising strategies. Additionally, I am skilled in employee feedback management, staff scheduling, performance improvement, recruitment, recipes, and menu planning.🏢How I do it:My key skills include:| Operations Management | Project Budgeting | Hospitality Business Management | Front of House (FOH) Training | End-of-Day Reconciliation | Restaurant Cost Control | External Recruitment | Passion for Customer Satisfaction | Business Operations Expertise | Wage Management | Marketing and Advertising | Employee Feedback Management | Staff Scheduling | Performance Improvement | Recruitment | Recipes and Menu Planning | Conflict Resolution Techniques | Inventory Control and Record Keeping |⭐What sets me apart:I bring a wealth of experience and proven capabilities to the table. With over 21 years of restaurant management experience, I have consistently demonstrated the ability to increase sales and profitability while maintaining high-quality standards. Proficient in restaurant management software, I possess strong leadership skills and excel in motivating and developing teams. My excellent communication, customer service, and interpersonal skills enable me to work effectively under pressure in fast-paced environments.🏃‍♂️Where I'm going:I am committed to continuous growth and excellence in restaurant management. If you are seeking a seasoned Restaurant Operations Manager to elevate your establishment's performance and customer satisfaction, I invite you to connect with me to discuss potential collaborations.