It Support Assistant
CurrentProvided technical support and troubleshooting assistance toover 100+ end-users with a wide range of computing hardwareand software. Installed, configured, and maintained all desktop computers,laptops, and peripherals in accordance with company policies.Diagnosed and resolved hardware, software, and networkrelated issues in a timely manner.Monitored system performance and maintained all backupsystems to ensure data integrity.Responded to IT support requests and provided technicalsupport over the phone and remotely.