Shabbir Mukadam Email & Phone Number

Dubai, Ae

United Arab Emirates

Project Management: Oversaw shop fit-out projects, kiosk installations, and podium setups. Managed end-to-end execution for events setup in luxury malls, ensuring high standards and timely completion.Coordinated with mall management and civil defense for compliance and approvals.Logistics Management: Managed logistics for events in Dubai, coordinating shipments and backdrops for brands from the UK and USA. Ensured seamless delivery and setup.Repair & Maintenance: Directed repair and maintenance work across the UAE, including HVAC, electrical systems, fire safety, painting, and flooring. Managed business insurance, fire safety annual maintenance contracts (AMC), and HVAC maintenance.Leasing & Compliance: Monitored leasing, legal, and mall-related communications, including fire safety, training, and compliance with authority regulations.High-end Apartments Management: Managed leasing, maintenance, onboarding, and transportation for high-end European staff apartments in Dubai Downtown.Transport Management: Oversaw transportation for senior staff, including the renewal, repair, and sale of company cars.Emergency Repairs: Addressed and managed emergency repair tasks promptly, particularly in malls.Supplier & Inventory Management: Managed suppliers, inventory, and logistics in reputed Emaar malls and Abu Dhabi. Ensured efficient supply chain operations and inventory control.Office & Retail Leasing: Handled leasing for office spaces, apartments, and retail units in malls.SkillsProject, Fit-out, Events, Logistics, Warehousing, Inventory & Property Management Including Premium Malls from Leasing to Unit Maintenance.

Dubai, United Arab Emirates

● Overseeing Warehouse Operation Niche Perfumes & Cosmetics, Compliance, Purchasing, Logistics Planning & Delivery management in the UAE & Export.● E-Commerce Management Amazon, Noon. Inventory & Price Management on their Portal. ● Deliveries Planning, Jebel Ali operations & 3 PL Warehouse management.● Keep track of incoming shipment & associated Sales order to Process on time & Dispatch. ● New Warehouse Building including MEP, Repair & maintenance & statutory audit. ● Jebel Ali to Mainland Goods Transfer Value Costing & Documentation. ● Product clearance & associate documents management.

Dubai, United Arab Emirates

● Delivery routes Planning for 90 Minutes Delivery & Stock Management.● Order Management. Customer retention, Account Management. Managed outbound Calls emails for out-of-Stock Products & Delivery confirmation.● Special Lenses order Placement with Suppliers.● Manage inbound call for Delivery, Products Specification & Customer complaints.● Order Management, Purchase planning to arrange Same day delivery to customer.● MIS Reporting – Sales Analysis, order Fulfillment Ratio, Order Cancellation, Payment reconciliation including Card Collection reconciliation & CRM. ● Logistics Planning for International Customer, Including GCC Comply with all International laws & Documents to clear shipment from Customs.

Dubai, United Arab Emirates

Export Logistics Planning, Container Load Plan & Documentation. Procurement, Inventory Management & Production Planning. Freight & logistics, Supplier & Contractors Management. 3PL logistics, Free zone, Import & Export consignment Management. ERP/WMS System Implementation & Data Management. Contract Manufacturing of Perfumes Aerosol & Procurement. Cost Management, Production Costing, Outsourced Production Project Costing.

Business Bay Dubai

• Maintains accurate records of all Purchases and prospecting activities including Logistics Cost, Expenses, and Mode of Transit etc… • Maintain proper Track of raw Material Purchase. Pricing, Payment terms, Delivery Schedule, Stock.• Inventory Management all retails Shops & warehouses.• Review the stock position on Monthly basis, identify the slow moving items and take action to liquidate it in coordination with Department Manager.• Conducting inventory control through cyclical stock counts to maintain stock integrity and ensuring compliance as per policies.• Managing Inventory Quality, Stock turnover Ratio, Obsolescence, Stock Ageing, Inventory Accuracy, and Pick & Ship Accuracy. • Material issue note tracking, Samples for Shops, Goods Damage & Gift for Customer.• MIS Report Product wise Profitability, Shops wise Target Achievements, and Individual Person Performance in shop, Shops Ticket value & Royal Product Sales.• Maintained New Product Advertisement Expenses, Progress Reports etc.• E-Commerce Monthly Catalogue designing with the help of Marketing team. • Slow Moving items Smart Pricing for Liquidation.• Weekly Sales report UKQB Station MTD/ YTD Comparison with last year.• Review All in & Out Inventory documents & confirmed in System weekly.• Track Shop wise Revenue V/s Expenses.

Navi Mumai, India

• Ensure all processes/activities of the customer service department are in compliance with ISO9001:2008 standards by effectively liaising with the Quality Department to ensure that quality standards are met.• Analyzing different weekly MIS reports like Performance report (Based on Operation Activities),Teus Costing & Machine Efficiency & other Various MIS Reports .• Investigate and resolve customer queries, questions and complaints frequently requiring analysis of situations to determine best use of resources.• Statutory compliances as and when required.• Timely implementation of corrective procedures for any internal control Weaknesses, System Issue identified by either internal, external auditors, myself or My Team.• Monitor customer complaints and ascertain all complaints are investigated and preventive action defined within the specified time frame.• Coordinate with different CFS operational departments to highlight root causes of complaints received by customers for analysis and investigation.• Analyze & develop Customer Complaints report comparing growth and trends.• Prepare and present customer service department’s monthly progress report to Departments’ Managers for review and to highlight reoccurrence of similar instances.• Knowledge of Yard Activity, Container Stacking, HAZ Containers, ODC Container at CFS.• Knowledge of LCL Cargo DE stuffing at CFS• Knowledge of Container Grounding & Stacking as per Line wise, Customer wise & Commodity wise in yard.• Fair knowledge about Container Repairing & Washing at Depot.• Knowledge of Reefer Container Monitoring as per Shipping Line Advice.• Operation data analyzing & Cross tallying manual and system records• Knowledge of Container / Cargo Survey Procedure.• Develop & maintain relationships within the shipping industry, logistics, air & land transport and other government & private agencies.• Handling Insurance claim of Containers.

Bachelor Of Commerce (B.Com.), Accounting And Finance

Fellow Ship In Shipping Management, Logistics, Materials, And Supply Chain Management