Ensure the cloud server material and data center demand forecast is aligned with the financial plan, sales and growth projections, agreed upon demand levers, New Product roadmaps, and other business plans.• Improved the accuracy of Data Center Planning Forecast by 10% by identifying and resolving discrepancies within the conversion modules from server to kilowatts.• Developed end-to-end process for escalation workflows for Global Data Center Planning forecast issues.• Reduced holding costs of $45MM for server level materials by identifying overstatement of demand forecast from 0-2 years for EBS storage racks.• Owned documentation and review processes with AWS vendors to drive supply readiness to meet cloud infrastructure material goals.• Built automated tools to enable stakeholders to drive rapid business decisions decreasing data analysis processes by 30%.• Improved the supplier plan of records by improving the accuracy of server/rack forecast data by 27% via improvements in KPIs and process improvements.• Created metric dashboards and launched mechanisms to assist in strategic procurement and allocation of K2 cards.• Collaborated with tech teams to migrate forecasting data from legacy tools to centralized forecasting system to drive interdepartmental efficiency and accuracy.• Improved the accuracy of server rack purchase order tool by collaborating with technical engineers to make systemic feature changes.

 Lead marketing placement strategy for Amazon Publishing products and services, generating the second highest performing title ($2.9M in GMS, +32% to acquisition forecast in year 1). Launched multi-channel campaigns and created consumer targeting strategies for Amazon exclusive content written by public figures such as Mindy Kaling, Jessica Simpson, Guillermo del Toro and more.  Lead marketing plan and secured competitive campaign placements for Amazon’s annual World Book Day event, generating ≈1MM book downloads across US and CA. Managed monthly promotional deals via email marketing to drive sales, subscriptions, and first-time borrowers for Amazon Prime and Kindle Unlimited. Executed and analyzed A/B testing for email campaigns to increase product awareness and conversion rates.

* Generated annualized savings of $22MM through operational improvements, process standardization and redesigning program strategy.* Increased program cost recovery rate from 60.5% to 82.7% YoY by modifying user interfaces and improving data accuracy.* Reduced supplier dispute rates to the lowest recorded rate (-52%) by improving supplier experience, streamlining dispute handling processes, and assuring performance quality in 144 warehouses in NA network.*Launched program software changes in 144 warehouses across the NA network which reduced erroneous supplier chargeback records by 45%.

Successfully reached site freight volume record of 1MM+ units by executing productivity plans, assessing demand forecasts, determining productivity requirements, capacity planning and partnering with Area Managers to balance labor.* Lead motivated and developed a team of 200+ associates.*Partnered with cross-functional teams to establish and maintain safety, quality, and productivity goals.* SME for Parcel Identifier to leverage and execute network/facility based changes.* Proactively identified and led process improvement initiatives and Lean tools.

*Successfully lead project to procure and source 10,000 orders internationally while suppliers were unable to meet demand during peak of COVID 19. *Conducted research on product target market and competitors for medical devices to develop GTM strategies.*Analyzed A/B and multivariate tests for customer insights and scale learnings.*Drove CPA down by 69% by reducing ad fatigue through innovating ad design and content.

Senior Business Process Analyst:• Launched/Lead a team of 22 for data accumulation and research for continuous improvement of seven centers throughout, both domestic and international (approximately 500 interns).• Collaborated with cross-functional teams such as software developers to enhance service performance of work databases• Managed big data o Daily allocation of 75000+ files from internal to external servers• Collaborate with AT&T Management and Directors on weekly performances and areas of improvement in Global Service AssuranceAdministrative/ Project Management Skills:• Address incident documentation of 300,000 clients through a ticketing system (SASHA) via multi-lined phone service and workflow database.• Hire, train, and seek out prospective interns. • Effectively present outcome of data analysis research in organized and professional manner to team. Managed Internet Service Skills:• Run scripts via FireFox extension to provide statistical data to improve workflow database.• Apply basic JavaScript knowledge to assist developers to improve scripts to better retrieve statistical analysis from big data. • Generate weekly projects reports regarding continuous improvement of both technological resources and costumer satisfaction. Projects illustrated via multiple database management systems.