Shabnam Shaikh Email & Phone Number

Mumbai Area, India

• Worked on QAD Enterprise Applications Finance Module & distribution module.
• Developed various features on various finance modules such as Accounts Payable, Accounts Receivable, AP and AR Payments, Journal Entries, GL, Budgets, Logistic Accounting & Financial Reports.
• Developed using Progress 4GL and C#. The tools used were Component Builder Framework(CBF) and Tortoise SVN.
• Performed root cause analysis & developed software fixes for product/customers reported bugs.
• Defining test strategy by writing test case document for driving quality in new featuredevelopment.
• Authoring and maintaining automated build/test/regression suites & performing manualregression testing.

• Worked on QAD Enterprise Applications Finance Module & distribution module.
• Worked on various features of finance modules such as AccountsReceivable, AP and AR Payments, Journal Entries, GL, Budgets, Logistic Accounting & Financial Reports.
• Complete client co-ordination towards maintenance and resolution of issues faced by the clients in the efficient use of the systems provided.
• Handling customers from India as well as abroad.
• Providing effective solution by co-coordinating with various teams to obtain the end result and achieving 100% customer satisfaction.
• Being constantly updated on the upgrading system so as to enable effective root cause analysis.

Kandivali

• Project: Performing testing on KYDesis Website
• Responsibleforanalyzingsoftwarerequirementsandperformingmanualandexploratorytesting.​
• Created and executed test plans, cases to identify and document problems and their causes.
• Responsible for testing, finding and reporting the issues to the on site developers
• Maintain Checklists for the functional efficiency of the website