Shabo Mulic
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Shabo Mulic Email & Phone Number

Director of Strategic Partnerships at ClassLink
Location: Rutherford, New Jersey, United States 6 work roles 2 schools
1 work email found @classlink.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email s****@classlink.com
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Current company
ClassLink
Role
Director of Strategic Partnerships
Location
Rutherford, New Jersey, United States
Company size
299 employees

Who is Shabo Mulic? Overview

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Quick answer

Shabo Mulic is listed as Director of Strategic Partnerships at ClassLink, a company with 299 employees, based in Rutherford, New Jersey, United States. AeroLeads shows a work email signal at classlink.com and a matched LinkedIn profile for Shabo Mulic.

Shabo Mulic previously worked as Partner Solutions Engineer at Classlink and Manager, Product Support at Classlink. Shabo Mulic holds Master Of Business Administration, Strategy from University Of The People.

Company email context

Email format at ClassLink

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{first_initial}{last}@classlink.com
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AeroLeads found 1 current-domain work email signal for Shabo Mulic. Compare company email patterns before reaching out.

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Profile bio

About Shabo Mulic

Innovative Partner Solutions Engineer with a robust background in product support management and technical leadership at ClassLink. Specializing in Identity and Access Management (IAM) and Single Sign-On (SSO) solutions, I bring a unique blend of technical expertise and strategic insight to empower business partners and enhance customer experiences.At the heart of my approach is a deep commitment to operational excellence and team development. My journey from Tier 1 Product Support Specialist to Manager of Product Support has equipped me with a holistic understanding of technical support dynamics, team leadership, and effective customer engagement strategies.Technical Mastery & Strategic Vision: My technical skills span a wide range of technologies and platforms, including AWS, Salesforce, and various Agile methodologies. This, combined with my certifications in areas like AWS Solutions Architecture and Information Systems Security, enables me to design and implement solutions that are not only technically sound but also aligned with broader business goals.Empowering Partners: In my current role, I focus on building strong relationships with partners, ensuring they have the knowledge, resources, and support needed to succeed. From training to high-priority escalations, I strive to provide solutions that enhance partner capabilities and drive mutual success.Continuous Learning & Growth: I am currently enhancing my strategic acumen through an MBA with a specialization in Strategy, complementing my technical background and positioning me to contribute even more effectively to business growth and operational strategy.Collaborative Leader: Known for my ability to lead high-performance teams, I am passionate about mentoring and developing talent, fostering an environment of continuous improvement, and promoting a culture of excellence.I am excited to bring my blend of technical prowess, leadership skills, and strategic thinking to drive innovation and success in the dynamic field of partner solutions.

Listed skills include Network Security, Network Administration, Network Design, Microsoft Office, and 16 others.

Current workplace

Shabo Mulic's current company

Company context helps verify the profile and gives searchers a useful next step.

ClassLink
Classlink
Director of Strategic Partnerships
Rutherford, NJ, US
Website
classlink.com
Employees
299
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6 roles

Shabo Mulic work experience

A career timeline built from the work history available for this profile.

Director Of Strategic Partnerships

Classlink

Rutherford, NJ, US

Partner Solutions Engineer

Current
Classlink

Clifton, New Jersey, United States

As a Partner Solutions Engineer at ClassLink, my role centers around fostering and enhancing partnerships with educational institutions and third-party vendors. Leveraging my extensive experience in the ed-tech industry, I am responsible for promoting the adoption of ClassLink's innovative solutions, including ClassLink Roster Server and LaunchPad.Key.

Jan 2024 - Present

Manager, Product Support

Classlink

In this leadership role, I direct and oversee the support operations for ClassLink’s vast product portfolio. My remit includes developing and implementing operations-related plans, budgets, and policies that impact our 2000+ strong customer base, thereby driving a significant uplift in customer satisfaction and responsiveness. My role also requires me to.

Jan 2023 - Jan 2024

Tier 3 Product Engineer

Classlink

Clifton, New Jersey

As a Team Lead, I managed Tier 3 support for ClassLink’s suite of IAM and SSO solutions, providing rapid, high-quality resolutions for our 2000+ clients. I pioneered the introduction of issue monitoring and reporting, implementing personalized training programs which led to a 30% decrease in recurring issues. My role also involved coordinating and.

Aug 2021 - Jan 2023

Tier 2 Product Support Specialist

Classlink

As a Senior Product Support Specialist and Team Lead, I headed a team of 10+ Tier 2 specialists supporting the company’s portfolio of IAM and SSO products. I applied my extensive experience working in an Agile development environment, driving a 15% uplift in team productivity. In my capacity as a subject matter expert of interoperability standards, I was.

Sep 2020 - Aug 2021

Tier 1 Product Support Specialist

Classlink

As a Tier 1 Product Support Specialist, I was responsible for providing technical support for ClassLink’s suite of IAM and SSO products to 500+ clients. This included resolving issues via phone, email, and remote access. I collaborated closely with the development team, using JIRA to enhance product functionality, resulting in a 20% improvement in the.

Sep 2018 - Sep 2020
Team & coworkers

Colleagues at ClassLink

Other employees you can reach at classlink.com. View company contacts for 299 employees →

KB Kristofer Bjella Kristofer Bjella Colleague at Classlink Corpus Christi, Texas, United States, United States View → BL Brooke L. Brooke L. Colleague at Classlink Newark, Delaware, United States, United States View → MR Mikayla Roper Mikayla Roper Colleague at Classlink Greenville-Spartanburg-Anderson, South Carolina Area, United States View → JK Jerri Kemble Jerri Kemble Colleague at Classlink Lawrence, Kansas, United States, United States View → AS Amit Singh Amit Singh Colleague at Classlink Delhi, India, India View → VD Vijay Dhanaraj Vijay Dhanaraj Colleague at Classlink Casselberry, Florida, United States, United States View → DS Dawnique Steel, Ed.D. Dawnique Steel, Ed.D. Colleague at Classlink Savannah, Georgia, United States, United States View → HS Hanif Sara Hanif Sara Colleague at Classlink Khyber Pakhtunkhwa, Pakistan, Pakistan View → CC Celica Constante Celica Constante Colleague at Classlink Keller, Texas, United States, United States View → KW Karla Whipple Karla Whipple Colleague at Classlink Oneida, New York, United States, United States View →
2 education records

Shabo Mulic education

FAQ

Frequently asked questions about Shabo Mulic

Quick answers generated from the profile data available on this page.

What company does Shabo Mulic work for?

Shabo Mulic works for ClassLink.

What is Shabo Mulic's role at ClassLink?

Shabo Mulic is listed as Director of Strategic Partnerships at ClassLink.

What is Shabo Mulic's email address?

AeroLeads has found 1 work email signal at @classlink.com for Shabo Mulic at ClassLink.

Where is Shabo Mulic based?

Shabo Mulic is based in Rutherford, New Jersey, United States while working with ClassLink.

What companies has Shabo Mulic worked for?

Shabo Mulic has worked for Classlink.

Who are Shabo Mulic's colleagues at ClassLink?

Shabo Mulic's colleagues at ClassLink include Kristofer Bjella, Brooke L., Mikayla Roper, Jerri Kemble, and Amit Singh.

How can I contact Shabo Mulic?

You can use AeroLeads to view verified contact signals for Shabo Mulic at ClassLink, including work email, phone, and LinkedIn data when available.

What schools did Shabo Mulic attend?

Shabo Mulic holds Master Of Business Administration, Strategy from University Of The People.

What skills is Shabo Mulic known for?

Shabo Mulic is listed with skills including Network Security, Network Administration, Network Design, Microsoft Office, Sql, Php, User Datagram Protocol, and Internet Protocol Suite.

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