Presenting, promoting, and successfully selling products to both existing and potential customers, showcasing a keen ability to drive sales.Proactively followed up on payments, streamlining the collection process to ensure financial transactions were efficient and timely.Expedited the resolution of customer problems and complaints, demonstrating a commitment to maximizing customer satisfaction.Maintained an up-to-date prospective customer list, laying the groundwork for future business opportunities.Established, developed, and nurtured positive business and customer relationships, playing a pivotal role in securing future sales.Planned and monitored the company's continuous presence on social media, leveraging optimized online advertisements.Contributed creative ideas for content marketing, ensuring a fresh and engaging online presence for the brand.Took charge of updating the website with compelling and up-to-date content, enhancing user engagement and brand relevance.Resolved network-related issues, ensuring seamless operations and minimizing disruptions to daily activities.Successfully built and managed a high-performing team of three employees encompassing telesales, operations, and sales, achieving an impressive team target of 500k AED in a month for local sales.Demonstrated proficiency in the recruitment process, including screening and selecting top-tier candidates to fill key positions.Provided comprehensive training and development initiatives covering sales, and operations, fostering a skilled and motivated workforce.

Spearheaded the development of mobile applications using advanced Ionic frameworks, contributing to seamless user experiences.Managed diverse projects involving graphic design with proficiency in HTML, Photoshop, Fireworks, InDesign, and Balsamiq.Designed and developed invoices and various online content using HTML and CSS, ensuring a visually appealing and user-friendly interface.Collaborated with the IT Manager to establish and maintain a robust framework, supporting the development and maintenance of apps. Conducted rigorous testing procedures and flawlessly installed applications on various devices, ensuring optimal performance.Oversaw the seamless upload of courses, lessons, and topics, demonstrating meticulous attention to detail in data duplication.Conducted comprehensive User Acceptance Testing (UAT) and quality checks for various online courses, ensuring high standards.

Played a pivotal role in supporting the day-to-day management of data and visual content for all products.Led the entry, migration, and sorting of product-related data, ensuring accuracy and completeness.Assumed responsibility for completing thorough quality checks, and meticulously verifying the accuracy of data before entry.Maintained a commitment to data integrity, promptly reporting any identified errors to the line manager.Managed the organization, tagging, and archiving of visual content, specifically images, for all products.Ensured a systematic approach to visual content management, contributing to an enhanced user experience.Proactively reported data errors to the line manager, fostering a culture of transparency and accountability.Collaborated effectively with the web team, contributing to streamlined operations and cohesive content management.