Ensured implementation of day to day operational activities. Supervised workloads, scheduled tasks and other related functions.Directed activities related to dispatching, routing or tracking transportation vehicles-trailers, heavy vehicles and light vehicles.Provided communication systems by identifying needs, evaluating options, maintaining equipment, approving invoices.Ensured efficient and effective daily planning of the local transport activities including route planning, driver allocation resource and fleet utilization.Monitored all trip records for billing purposes. Daily allocation of driver and fleet.Implemented schedule or policy changes for transportation services. Directed investigations to verify and resolve customer or shipper complaints.Conducted investigations in cooperation with authorities to determine the causes of transportation accidents. Provided a safe working environment to employees and customers through effective training programs Maintained record of all company status by exhibiting ethical and strong business dealing.Initiated cost efficiency measures in transportation operations. Monitored over time accumulation and attendance of employees

Monitoring the satisfaction of our customers and users, and hearing the needs of customers regarding improvement in product and services and Initiate ideas towards our product managers for improvement and new functionalities in our product and services.Processing the digital monthly phone invoices of our customers in our data base and maintaining its administration